Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.76

4.8 Rating 9,022 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 9,022 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

145

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delicious as always.”

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Posted 4 years ago

Thank you

Posted 4 years ago

“Wonderful customer service wrapped in a decadent and delicious chocolate casing.”

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Posted 4 years ago

So great to hear our customer service is as good as our chocolate

Posted 4 years ago

“I love the products and the mix of glamorous but also playful chocolate. Have not tasted it myself yet, but sent two boxes to friends who needed cheering up. The only minus was the complicated delivery process with Royal Mail. Unfortunately not very reliable anymore. In one case the re-delivery worked smoothly, in the other one it took an extra day and then my friend was not working and had to go and pick it up from her workplace.”

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Posted 4 years ago

We're so pleased you like our chocolates, but sorry to hear you had a bit of an issue with delivery. Thankfully, in our experience, problems with Royal Mail are relatively few and far between, and they do offer better redelivery options than most couriers.

Posted 4 years ago

“Tangerine Dream chocolates are just delicious 😋”

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Posted 4 years ago

Great to hear you loved October's Chocolate of the Month - keep an eye out for more amazing flavours to try each month

Posted 4 years ago

“Lovely chocs - great service”

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Posted 4 years ago

Thank you

Posted 4 years ago

“Very tasty but the salted caramel brownies didn't have much salted caramel about them.”

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Posted 4 years ago

Glad you enjoyed them even if they didn't quite meet your expectations

Posted 4 years ago

“We received a christmas hamper last year from work and have been obsessed with Chococo ever since! Best chocolate I've ever had”

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Posted 4 years ago

Thank you! We're so glad you're such a fan of Chococo and rate our chocolate so highly.

Posted 4 years ago

“Excellent service - from the gorgeous goodies, to the payment, to the delivery and then the happy face of the recipient!”

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Posted 4 years ago

Thank you, it's great to hear it was fab all round, especially the happiness your gift brought

Posted 4 years ago

“They were a gift, but we heard that they were 'very posh chocolates and so had to be eaten slowly to enjoy every mouthful, then... can we have some more for Christmas please?' - I think that says it all!!”

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Posted 4 years ago

Tee hee, we like that .... we hope their Christmas wish comes true

Posted 4 years ago

“Delicious chocolate. Perfect quantity”

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Posted 4 years ago

So glad you enjoyed it

Posted 4 years ago

“Chocolates were a gift for my husband's birthday. He was chuffed with them. Some amazing and different flavours. Would definitely recommend.”

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Posted 4 years ago

Thank you, we're so pleased your husband enjoyed them

Posted 4 years ago

“they were lovely chocolates will order again .”

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Posted 4 years ago

Thank you, we'll look forward to your return

Posted 4 years ago

“Excellent products, carefully packaged and arrived quickly.”

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Posted 4 years ago

Thank you, we lovingly hand pack all our hand-made chocolates to make sure they arrive looking their best.

Posted 4 years ago

“The chocolates were gifts. As always, they were delicious.”

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Posted 4 years ago

It's lovely to hear of such great gifting going down so well.

Posted 4 years ago

“Beautiful chocolate Great delivery”

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Posted 4 years ago

Thank you

Posted 4 years ago

“Purchased for my Dad’s birthday. So good he wants the same present next year. Great service thanks.”

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Posted 4 years ago

Wow that's great to hear, thank you.

Posted 4 years ago

“Just chocolately, salty deliciousness. Super easy to order. Delivered on time. Fab.”

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Posted 4 years ago

Thank you, it sounds like you're a true Chococo brownie fan

Posted 4 years ago

“Excellent customer service (I forgot to add a gift message when ordering but it was added for me when I contacted them by email). The chocolates were a gift and the recipient was highly delighted with them.”

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Posted 4 years ago

Thank you! Our Customer Care team will always try their best to help.

Posted 4 years ago

“Beautiful looking and awesomely tasty chocolate!”

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Posted 4 years ago

Thanks, it's great to receive such great feedback

Posted 4 years ago

“The hot chocolate (all types) is absolutely delicious and wonderfully tasty. When I run out, I will definitely be ordering from Chococo again, and have already recommended the hot chocolate flakes to various relatives and friends. I also ordered Easte hot chocolate back in March, which was similarly impressive in terms of taste and appearance. In regards to the packaging, I was most impressed with how efficiently it was packaged - this is always something I look at after purchasing products online.”

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Posted 4 years ago

Thank you, we're so glad you love all our varieties of hot chocolate flakes and thanks for recommending us. All our packaging is biodegradable, recyclable or compostable too, we're passionate about it.

Posted 4 years ago

Chococo is rated 4.8 based on 9,022 reviews