Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.77

4.8 Rating 8,712 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,712 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 9th January 2026

141

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their response to a delivery problem was prompt and extremely helpful. The chocolates were very good as well!”

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Posted 2 years ago

Shout out to our lovely Customer Care team, and thanks for loving our chocolate 😊️

Posted 2 years ago

“I've been sending my daughter chocolates for a few years now and they are excellent. Their customer service is very good too.”

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Posted 2 years ago

Thanks so much, that's fab to hear 💗️

Posted 2 years ago

“Chococo boxes make excellent Christmas gifts and are always well received by the recipient”

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Posted 2 years ago

Thanks for choosing Chococo 🎁️

Posted 2 years ago

“I bought some chocolates as a gift and the recipient loved them. I received a very quick and efficient service from Chococo and will certainly order from them again in the future.”

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Posted 2 years ago

Welcome to Chococo and we look forward to welcoming you back soon.

Posted 2 years ago

“Such a lovely item and so quickly delivered. Very impressed and would highly recommend”

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Posted 2 years ago

Thank you. We hope to see you back again soon.

Posted 2 years ago

“I think it's the best waiting for a feed back from my gran children!”

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Posted 2 years ago

Thank you! 😊️

Posted 2 years ago

“Superb chocolates. Wonderful chocolae combined with excellent fillings.”

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Posted 2 years ago

So glad you enjoyed them, thank you.

Posted 2 years ago

“my festive chocolates were really lovely and a great combination of different tastes. They looked so pretty too. A great hit with my family this Christmas”

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Posted 2 years ago

Thanks for choosing Chococo and for sharing the joy with your family 💗️

Posted 2 years ago

“Delicious chocolate. Great Xmas present very much appreciated. Thank you”

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Posted 2 years ago

It's great to hear how much you enjoyed it, thank you.

Posted 2 years ago

“I buy these amazing chocolates as a Christmas present for my husband each year and he absolutely loves them. They are not just delicious but also look amazing! The chocolates, presentation and delivery service is a top class - thank you Chococo 😍”

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Posted 2 years ago

Wow, thank you for being such a fabulous Chococo fan!

Posted 2 years ago

“I bought the chocolates for my wife for Christmas. The whole idea is that it's a surprise. The issue I have is your packaging. The words 'CHOCOCO' written all over the box ruined any surprise. I can't be the only person's surprise you ruined at Christmas with your advertising packaging, but you must have worked this out. I'll be looking elsewhere for my plastic free chocolates from now on.”

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Posted 2 years ago

We're for your frustration about us using branded boxes. Our business mentors recommended that our boxes should be branded to show pride in our brand. This is in line with many other premium businesses, especially in the food and drink sector. We make it clear on our "Chocs Away" email that the order will be packed in a branded box so that you can get to the door first if it's a surprise, and the information is also included in the FAQ's on our website. Whatever type of box your order is packed in - branded or unbranded - it will always have a Royal Mail tracking label on which includes our return address, so all it would take is one look at the label to see the box is from Chococo, and there's no way to avoid this. When you place your order, you can always request delivery to a different address - neighbour, friend, work address etc - and we can also change the delivery address up to the day before your order leaves us, and sometimes even on the day of despatch. There are also options with delivery once you have the Royal Mail tracking number as you can change your delivery options on Track & Trace using the Update Delivery Options button.

Posted 2 years ago

“Perfect presents that everyone loved 🥰”

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Posted 2 years ago

Amazing, thank you 💗️

Posted 2 years ago

“I wanted the best. I got the best”

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Posted 2 years ago

Yay! Simply the best! Thank you 💗️

Posted 2 years ago

“Really tasty, well presented & an unusual variety of flavours. I’ll definitely be treating myself to some more next year”

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Posted 2 years ago

Welcome to the Chococo family .... we're so glad you found us!

Posted 2 years ago

“Excellent service regarding the speed of delivery especially during a busy period. Purchased 4 items for gifts and each person is very happy.”

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Posted 2 years ago

Thanks, it's great to hear that it all went so well. Thank you for gifting Chococo 🎄️

Posted 2 years ago

“The blonde chocolate was absolutely amazing! An experience not to be missed.”

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Posted 2 years ago

Thank you! Our new 'Blonde' salted butter caramel white chocolate has fudgy, buttery caramel flavour notes & is also soya-free.

Posted 2 years ago

“As always the chocolates were delicious - loved the advent ones in such beautiful packaging and the Christmas wreath is dangerously addictive.”

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Posted 2 years ago

Thanks for loving Chococo 💗️

Posted 2 years ago

“Two boxes of chocolates arrived promptly and well packed. As expected, both my wife and daughter loved the product.”

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Posted 2 years ago

Thank you so much

Posted 2 years ago

“All the chocs arrives in good time and looked fab. Sadly I didn’t get to taste any……. But the recipients seemed happy 😊😋”

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Posted 2 years ago

Thank you, we're so glad it all went well. Thanks also for gifting Chococo but remember to treat yourself once in a while! 😊️

Posted 2 years ago

“The chocolate in this order seems to leave a gritty residue and does not melt as well as previous batches”

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Posted 2 years ago

We're sorry to hear that your recent order of flakes didn't appear as good as usual. We want all of our customers to enjoy our chocolate 100%, so if we can put this right, we'd love to. Our Customer Care team are available to help with any issues, just pop through an email or give them a call.

Posted 2 years ago

Chococo is rated 4.8 based on 8,712 reviews