Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.76

4.8 Rating 8,998 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,998 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delicious products, delivered on schedule. Well done”

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Posted 4 months ago

Thank you so much for your kind words! We’re thrilled you enjoyed the delicious products and that they were delivered on schedule. We really appreciate your support.

Posted 3 months ago

“We have bought Chococo since you started in Swanage! I think that your chocolate is the best!”

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Posted 4 months ago

Thank you so much for your wonderful support over the years. We’re truly delighted to hear you’ve been with us since the Swanage days and still consider our chocolate the best, that really means a great deal to the team!

Posted 3 months ago

“Lovely products”

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Posted 4 months ago

Thank you for your lovely review. We’re thrilled you enjoyed the products and that you’re happy with your experience. Thank you for your kind review.

Posted 3 months ago

“The best chocolate I’ve ever had! Delicious- I have made multiple orders as I’m now hooked. Love the animal shape tubs and seasonal themes too. So tasty! Perfect chocolate”

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Posted 4 months ago

Thank you for your fantastic review. We’re absolutely delighted to hear you love the chocolate and that you’ve come back for multiple orders, that really means a lot to us. It’s great to know the animal shapes and seasonal themes are a hit too. We truly appreciate your support.

Posted 3 months ago

“love these chocolates”

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Posted 4 months ago

We’re so glad you love our chocolates! Thanks for sharing this lovely feedback—it really means a lot to the team.

Posted 3 months ago

“We bought a box of chocolates for our daughter and she was delighted with them as Chococo chocolates are her favourites.”

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Posted 4 months ago

We’re so pleased to hear your daughter loved the chocolates and that Chococo is her favourite. Thanks for sharing this lovely feedback! We really appreciate it.

Posted 3 months ago

“Chococo have a fantastic range of products on their excellent website, which is nice and easy to navigate. Delivery was super quick and the gift was very well packed, presented and received. Top marks to the team for products and fullfilment. I can highly recommend Chococo and will definetly be using again.”

Helpful Report

Posted 4 months ago

We’re so pleased to hear you enjoyed browsing our website and found the ordering process easy. It’s great to know the delivery, packaging, and presentation all met your expectations, and we really appreciate your recommendation. We look forward to welcoming you back again soon. Thank you!

Posted 3 months ago

“Excellent as ever, and so glad there is now a Chocolate House just 10 minutes away!”

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Posted 4 months ago

Thank you for the wonderful review, Frank. We’re thrilled you’ve enjoyed it as ever and that the our new Chocolate House is now so convenient for you. We look forward to welcoming you back soon.

Posted 3 months ago

“Absolutely delicious chocolates, loving the minimum packaging. Fabulous & interesting flavours.”

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Posted 4 months ago

We’re delighted to hear you enjoyed the chocolates and appreciated the minimal packaging. It’s great to know the flavours stood out to you as well, and we really value you taking the time to share your thoughts .Thank you for your lovely feedback.

Posted 3 months ago

“Excellent chocolates (enough variety between dark & milk, and different flavours) Good-looking packaging whilst not being full of wasteful plastic”

Helpful Report

Posted 4 months ago

Thank you for your feedback. We’re really pleased you enjoyed the chocolates and appreciated the variety of flavours and balance between dark and milk. It’s also great to hear you liked the packaging, we aim to keep it attractive while being environmentally friendly at the same time!

Posted 3 months ago

“If you want a special treat for yourself or to gift something special, then Chococo are unfailingly reliable and lovely. The products themselves are of exceptional quality. Ordering is easy and delivery prompt and efficient. When gifting you are kept informed of delivery. In this case it was a thank you to someone who had helped my daughter, and they were thrilled.”

Helpful Report

Posted 4 months ago

If you’re looking for a special treat or a thoughtful gift, we really appreciate you choosing us and sharing such kind feedback. We’re delighted to hear you find our products consistently high quality and the ordering and delivery process smooth and reliable. It’s especially lovely to know the gift meant so much to the recipient and was a fitting way to say thank you.

Posted 3 months ago

“Very happy with the service and the chocs were gratefully received. Delivered on time if a little pricey.”

Helpful Report

Posted 4 months ago

Thank you for your kind feedback. We’re really pleased to hear you were happy with the service and that the chocolates were well received. We appreciate your note about delivery being on time and your honest comment on pricing as well.

Posted 3 months ago

“Placed my first order and I am blown away by the quality of the eggs. Both the taste and design are wonderful. I will definitely put in another order.”

Helpful Report

Posted 4 months ago

We’re thrilled to hear you were blown away by your first order and that you enjoyed both the taste and design of the eggs. It’s great to know you’re already planning to order again we really appreciate your support, thank you for the great review.

Posted 3 months ago

“Brought the mother's day chocolates for my old dear, she absolutely loved them and happy to find out they came from one of her favourite places in Dorset”

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Posted 4 months ago

Thank you for your lovely review! We’re so pleased to hear your mum absolutely loved her Mother’s Day chocolates, and it’s extra special that they came from one of her favourite places in Dorset. We really appreciate you choosing us for such a special gift.

Posted 3 months ago

“They were bought for my mum for Mother's Day. She said they were lovely.. Let's leave it at that 🤣🤣🤣🤣💯”

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Posted 4 months ago

Thank you for your wonderful feedback. We’re glad to hear your mum enjoyed them for Mother’s Day, it's always good to know they went down well.

Posted 3 months ago

“Superb selection of tasty chocolates and beautifully presented .”

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Posted 4 months ago

We’re thrilled you enjoyed the superb selection and presentation. Thanks for sharing your kind words, they mean a lot to the team. We look forward to delighting you again soon.

Posted 3 months ago

“Ordering was easy and the choice was good. Delivery was prompt and well packaged in a sturdy box with paper filling to stop movement. The items themselves are in excellent packaging and look and feel high tier. I know the chocolate is great as this is my second order. The receiver of the gift is very very pleased. I will continue to use.”

Helpful Report

Posted 4 months ago

We’re delighted to hear your second order was just as positive as the first, and that both the delivery and presentation met your expectations. It’s also lovely to know the gift was so well received. We really appreciate your continued support and look forward to serving you again. Thank you for the wonderful review.

Posted 3 months ago

“We had an issue with the delivery as item damaged, Very quickly resolved, very good customer service”

Helpful Report

Posted 4 months ago

Thank you for sharing your experience, and we’re glad to hear the issue was resolved quickly and you’re happy with our customer service. We’ll pass your kind words to the team. Thank you again.

Posted 3 months ago

“Fantastic chocs as usual. Speedy delivery and wide range of choice. Good price etc. Free delivery threshold is a bit high and loyal customers deserve a bit of a break here or at least being able to combine seperate deliveries under the same cost banner to get the delivery discount. Eg sending 2 seperate mothers chocs on mother's day or at Xmas.”

Helpful Report

Posted 4 months ago

Thank you for your continued support and for taking the time to share your thoughts. We’re really pleased you’ve been happy with the quality, delivery speed, and range. We also appreciate your honest feedback regarding the free delivery threshold and combining orders. Comments like this are really helpful, and we’ll make sure they’re passed on to the team as we continually review ways to improve value for loyal customers.

Posted 3 months ago

“Always amazing quality chocolates. You’ve never failed me when it comes to presents for my chocolate lover mum”

Helpful Report

Posted 4 months ago

Thank you for your lovely review. We’re so pleased to hear our chocolates have always been a reliable choice for your mum’s gifts—that really means a lot to us. We truly appreciate your continued trust and support.

Posted 3 months ago

Chococo is rated 4.8 based on 8,998 reviews