Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.76

4.8 Rating 8,998 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,998 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

145

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered as a birthday present. Delivered on time and much appreciated. Many thanks.”

Helpful Report

Posted 4 months ago

Thank you for taking the time to leave such a lovely review. We’re delighted to hear the Chococo order arrived on time and was appreciated as a birthday present. Your kind words mean a lot to the team. Warmest thanks again for choosing us, and we hope to welcome you back soon.

Posted 3 months ago

“There aren’t many options out there for children who have allergies. This, this is THE option. Believe me, I know it’s expensive, but it’s worth it. We only get it 3 times a year, but it’s a well deserved treat for a child that deserves it. I get the milk chocolate for my daughter, I share a bit with her. The chocolate is stunning, much better than a store and it’s attractive to kids, something large companies don’t bother with. Oh and 5⭐️customer service with actual people, not an automated system”

Helpful Report

Posted 4 months ago

Thank you for such a wonderfully kind review, that’s incredibly nice of you to share! We’re truly pleased to hear our chocolate has been such a special treat for your daughter, especially given the limited allergy-friendly options available. It means a lot to know it feels worth saving for and that it brings her joy when you do choose it. We’re also really grateful for your comments about both the product and our customer service team, that kind of feedback is hugely appreciated by everyone here.

Posted 3 months ago

“Thankyou - we received the order. Not sure how we comment on the quality of an Easter egg when Easter Day is about ten days away!!!!”

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Posted 4 months ago

Thank you for your message, Barry. We’re glad your order arrived and we hope you enjoy the Easter egg when Easter arrived. Our system sends a automatic feedback survey, unfortunately, it can't tell when an order is placed for a future event, like Easter. We appreciate you supporting us, thank you.

Posted 3 months ago

“Love their chocolate and never disappointed. Now purchasing for family as well as work colleagues.”

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Posted 4 months ago

Thank you for your lovely review! We’re so pleased to hear you love our chocolate and that you’re now sharing with family and colleagues. We truly appreciate your support and look forward to hearing from you again!

Posted 3 months ago

“Ordered two Easter eggs. Unfortunately one was damaged. Chococo immediately sent another egg to replace the damaged one. Their chocolate is the best I have ever tasted and will be ordering more from them. Thank you”

Helpful Report

Posted 4 months ago

Thank you for your lovely review! We’re really pleased to hear the replacement was sent out quickly and resolved the issue, and it’s wonderful to know you enjoyed the chocolate so much. We truly appreciate your kind words and look forward to your next order.

Posted 3 months ago

“I am unable to give a review as I have given Easter eggs to my grandchildren.”

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Posted 4 months ago

Thank you for your note. We’re glad to hear you were able to share Easter eggs with your grandchildren we hope they enjoyed them! Thank you for choosing Chococo!

Posted 3 months ago

“Chococo once again delivered excellent tasty chocolate. Speedy delivery in plenty of time for Easter.”

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Posted 4 months ago

Thank you for your glowing review! We’re thrilled you enjoyed the chocolate and that the delivery arrived in good time for Easter. Thank you for your continued support, we really appreciate it!

Posted 3 months ago

“Have ordered a few times. Products always great, good value & made in UK.”

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Posted 4 months ago

Thank you for your continued support, Susan. We’re pleased to hear you’re enjoying the products and value that they’re made in the UK. Thank you for your lovely review!

Posted 3 months ago

“The most delicious chocolate!”

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Posted 4 months ago

Thank you for your lovely review. We’re really thrilled you find our Chocolate the most delicious! We really appreciate your continued support, thank you.

Posted 3 months ago

“Although I prefer dark chocolate, the Honeycomb flavour makes this great with coffee after a meal.”

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Posted 4 months ago

Thank you for your kind review. We’re really pleased to hear you enjoyed the honeycomb flavour. It’s great to know it’s won you over even if dark chocolate is your usual preference!

Posted 3 months ago

“We had a problem with our order but it was corrected quickly and dealt with in a very professional way. These Easter eggs are gifts and I am sure the recepients will be delighted. Excellent small company.”

Helpful Report

Posted 4 months ago

Thank you for taking the time to share your experience. We’re really glad to hear the issue with your order was resolved quickly and professionally, and that you were happy with the service you received. It’s lovely to know the Easter eggs are gifts, we hope the recipients absolutely enjoyed them.

Posted 3 months ago

“Interesting and good quality products and efficient delivery.”

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Posted 4 months ago

We’re really grateful for your kind words, thank you. It’s wonderful to hear you enjoyed the quality and that delivery was efficient.

Posted 3 months ago

“As ever, the chocolates from Chococo are AWESOME! Delicious flavours, high quality, and just jummy!”

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Posted 4 months ago

That's fantastic to hear, thank you for your kind review! We're thrilled you love our chocolates as always. Thanks for sharing your awesome feedback.

Posted 2 months ago

“Recipients looking forward to their Easter treats. Great range of products with a conscience”

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Posted 4 months ago

We really appreciate your kind words, thank you. It’s wonderful to hear you’re looking forward to our Easter range and that you value the range and our conscience-driven approach. Thank you for your support.

Posted 3 months ago

“We love Chococo! The chocolates, bars, brownies and millionaires' shortbread are unbeatable. Fantastic service from an innovative local company too.”

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Posted 4 months ago

We really appreciate your kind words., thank you for your kind review. It’s wonderful to hear how much you’re enjoying the full range, and that our service and approach as a local company stand out to you. Thank you for your support, it means a great deal to the whole team.

Posted 3 months ago

“I’ve been looking for a regular chocolate selection box to replace my previous favourite brand (that one’s sadly been bought by a big USA company, and has been dropping in quality), so was looking for quality chocolate that has a lot of variety. And I think my search is over! These are delicious, beautiful, interesting, and varied. And as a welcome bonus, I love the plastic-free packaging too!”

Helpful Report

Posted 4 months ago

Thank you for your wonderful review! It’s fantastic to hear we’ve been able to fill the gap left by your previous favourite, and that you’re enjoying the variety as well as the quality. We’re also glad the plastic-free packaging is a bonus for you. Thank you for choosing us, we’re delighted to have you with us.

Posted 3 months ago

“Fast delivery, excellent product, good customer service.”

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Posted 4 months ago

Thank you for your kind review, we really appreciate you taking the time to share your feedback. It's great to hear you enjoyed the service product, and it was delivered to you in good time!

Posted 3 months ago

“They're delicious! Cheers!”

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Posted 4 months ago

Delighted to hear you enjoyed them! Thanks for sharing your feedback, we really appreciate it.

Posted 3 months ago

“The chocolates were bought as a gift and I'm told they were delicious. Time to buy some for myself I think.”

Helpful Report

Posted 4 months ago

That’s great to hear, thank you for sharing. We’re really pleased the gift was enjoyed, and we’d definitely recommend treating yourself next time, you won’t be disappointed!

Posted 3 months ago

“Lovely eggs quickly delivered. What more can I say.”

Helpful Report

Posted 4 months ago

Thank you so much for your kind words! We’re thrilled the eggs arrived quickly and that you’re happy with your experience. Thank you for taking the time to leave your review!

Posted 3 months ago

Chococo is rated 4.8 based on 8,998 reviews