Chococo Reviews

Name: Chococo
Address: Unit E Link Estate, Blackhill Road, Holton Heath, Dorset
Rating: 4.77

4.8 Rating 8,668 Reviews

94 %

of reviewers recommend Chococo

4.8

Based on 8,668 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Chococo:

We have been crafting fine chocolates in Dorset since 2002 with origin chocolate & local, seasonal ingredients (& no additives, preservatives or added sugar), so they are truly handmade, handpacked & delivered fresh.
We believe truly fresh chocolates taste better & our customers & food experts agree, as we have won over 70 fine food awards over the years for our creations including most recently, 3 World medals at the International Chocolate Awards...enjoy!

Visit Website

Phone:

01929 421777

Email:

info@chococo.co.uk

Location:

Unit E Link Estate,
Blackhill Road,
Holton Heath
Dorset
BH16 6LS

Chococo 5 star review on 9th January 2026

141

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order was a gift but I can assure you it was very well received and enjoyed.. so much so that when I visited 4 days later, there was not a crumb to be seen!”

Helpful Report

Posted 5 months ago

Thank you! We're thrilled to hear how well your gift was enjoyed, but it sounds like it may be time to treat yourself too! 😊️

Posted 5 months ago

“Alway's exceptional quality chocolate, my Daughter absolutely love'' it ☺️ Delivery is alway's as promised too..”

Helpful Report

Posted 6 months ago

Thank you, we're so glad your daughter enjoys our chocolate! Thanks for gifting Chococo 💗️

Posted 6 months ago

“Very excellent chocolates, much good flavours.”

Helpful Report

Posted 6 months ago

That's fantastic to hear, thank you 💗️

Posted 6 months ago

“I've used Chococo several times when I've wanted to send friends and family a nice gift. This time I ordered a selection of chocolate bars for my cousin but on other occasions I've ordered their fresh boxed chocolates or their hot chocolate. Without exception, my recipients have been delighted with their gift and they've given me really positive feedback about the quality of the chocolates, how nice they are and the fact they are beautifully packaged. As the buyer, I find Chococo's website very easy to navigate, they regularly offer discounts or bundles, and the service is excellent with gifts arriving within a couple of days of my order. Highly recommended.”

Helpful Report

Posted 6 months ago

Thank you so much for your kind words and continued support. We're absolutely delighted to hear that your friends and family have enjoyed receiving our chocolates, and we're also really pleased that you've found our website easy to use and our service reliable. We put a lot of care into every part of the Chococo experience, so your feedback is incredibly rewarding to read. Thanks for gifting Chococo, for recommending us, and we look forward to helping you share more Chococo joy in the future 💗️

Posted 6 months ago

“I got this as a wedding anniversary treat for my husband. The scones were lovely and the brownies were divine! We just had to get some extra cream. We made tea to have with the scones and had the hot chocolate separate. There was a bit too much chocolate to have all in one go! I was very pleased with this and would get it again.”

Helpful Report

Posted 6 months ago

Thank you so much for sharing this! We're delighted our Luxury Afternoon Tea Set added a special touch to your anniversary celebration. Great call on pairing tea with the scones and saving the hot chocolate - it is a lot of Chococo yummyness in one go! We're so glad you enjoyed it and look forward to welcoming you back very soon 💗️

Posted 6 months ago

“Amazing flavours”

Helpful Report

Posted 6 months ago

Thank you 💗️

Posted 6 months ago

“We were impressed by the eye catching box and the selection of chocolates were a complete delight.”

Helpful Report

Posted 6 months ago

Thank you! We're so pleased the packaging made a great first impression and that the chocolates inside brought plenty of Chococo joy 💗️

Posted 6 months ago

“Great chocolates.They make lovely gifts. Good service too.”

Helpful Report

Posted 6 months ago

Thank you so much for loving Chococo 💗️

Posted 6 months ago

“Delicious chocolates, easy to order and delivered on time. Good communication throughout. Great customer service in efficiently amending gift card.”

Helpful Report

Posted 6 months ago

Thank you so much! We're thrilled you enjoyed the chocolates and found the whole experience smooth from start to finish. So glad our friendly Customer Care team could quickly sort the gift card too - we're always happy to help 💗️

Posted 6 months ago

“Chocolate afternoon tea hamper was presented beautifully, delivered on time and everything in it was absolutely delicious.”

Helpful Report

Posted 6 months ago

Thank you so much, we're thrilled to hear this 💗️

Posted 6 months ago

“Ordered the Afternoon Tea box - it arrived timely and the contents were delicious!”

Helpful Report

Posted 6 months ago

Oooh, you lucky thing! You managed to get your hands on one of our limited edition Luxury Afternoon Tea Sets, a Chococo twist on a British classic! So glad it was enjoyed too 💗️

Posted 6 months ago

“Skvělý dárek”

Helpful Report

Posted 6 months ago

Děkujeme, že darujete Chococo 💗️

Posted 6 months ago

“My favourite 'go to' chocolate emporium! I love the fresh chocolate boxes. Flavours beautifully created with unusual but delicious combinations. I have tried other chocolate brands but always come back to Chococo. If you haven't tried their selection, I urge you to! Definitely worth paying for such a treat.”

Helpful Report

Posted 6 months ago

Thank you! We're so proud to be your go-to chocolate company, and even more honoured to have you as part of the Chococo family. It means the world that you keep coming back to us, and we’ll keep creating fresh, deliciously different flavours just for you. Thanks for spreading the Chococo joy 💗️

Posted 6 months ago

“Absolutely beautiful and tasted amazing”

Helpful Report

Posted 6 months ago

That's fantastic to hear, thank you 💗️

Posted 6 months ago

“Lovely products and brilliant customer service - I love buying from here!”

Helpful Report

Posted 6 months ago

Thank you so much! That means the world to us 💗️

Posted 6 months ago

“Rated amongst the very best by a 88 year old very experienced chocolate gourmand. Due to the heatwave they postponed postage for a couple of days to protect the integrity of the chocolate. A thoughtful service plus super fresh interesting choccies.”

Helpful Report

Posted 6 months ago

Thank you so much! We're honoured to get such high praise from a true chocolate connoisseur - 88 years of expertise is not to be taken lightly! And we're delighted that the care we put into both our service and our chocolates is so well appreciated 💗️

Posted 6 months ago

“I send my 85 year old Mum Chocolates as a little gift often. I’m always keen to find her something new and special, so sent her the non-alcoholic chocolate box recently. Previously I’ve sent chocolates from Selfridges, Fortnum & Mason and Hotel Chocolat, but Mum called to say these are the best yet! I think that says it all! 😊 Thank you Chococo… I’ll definitely be ordering again!”

Helpful Report

Posted 6 months ago

Wow, thank you so much for sharing this. Your mum clearly has excellent taste and we're honoured she rated our chocolates the best yet! We look forward to welcoming you back very soon 💗️

Posted 6 months ago

“Once again, NEVER disappointed with your amazing chocolates, they always go down well, although I rarely get the chance to eat them....haha!!!”

Helpful Report

Posted 6 months ago

Haha, sounds like they disappear fast! Glad they’re always a hit, thank you 💗️

Posted 6 months ago

“Delicious chocolates. Caramels are the absolute best!”

Helpful Report

Posted 6 months ago

Thanks so much 💗️

Posted 6 months ago

“Unfortunately some of the chocolates had melted due to delayed delivery & a heatwave, but this was more a problem with co-ordinating delivery times with Royal Mail. They still taste nice anyway :)”

Helpful Report

Posted 6 months ago

So glad you still enjoyed your chocolates, even if they weren't as beautiful as they should have been. Royal Mail attempted delivery several times before the parcel was collected, and this delay likely contributed to the issue. While we can't control delivery schedules, customers do have the option to arrange redelivery or collection in advance, which can help avoid situations like this. We're glad to hear you still enjoyed the taste 😊️

Posted 6 months ago

Chococo is rated 4.8 based on 8,668 reviews