Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,605 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,605 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item ordered was nice and was as described. Problem I had was with delivery. Paid for express delivery as needed item quickly. Next day had to email them as still hadn’t received a despatch email. Item was to be delivered next day (2 days after ordering). DPD then did not delivery parcel and didn’t receive it until the Monday (ordered thurs). So beware of using express delivery. I know this was maybe outwith their control but should look at which company they use for delivery. My receipts all said Royal Mail delivery which would have been better .”

Helpful Report

Posted 2 years ago

Dear customer, Thank you so much for your feedback, we are sorry to hear that you are not happy with your order experience. Customer happiness is important to us and we appreciate your feedback. Please let us know if there is anything else we can assist you with. We look forward to seeing you again. Kind Regards, Chisholm Hunter

Posted 2 years ago

“Excellent service. Delivered early.”

Helpful Report

Posted 2 years ago

Dear Paul, We are glad you have enjoyed your order experience and we hope you love your product. Please get in touch should you need anything further from us. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Fair pricing, well packaged and quick delivery. Very happy.”

Helpful Report

Posted 2 years ago

Dear Hugh, Thank you for taking the time to leave us review. We are glad you have enjoyed your order experience and we hope you love your product. We look forward to welcoming you back. Please get in touch should you need anything further from us. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Went to get my wife’s engagement ring sized, told it couldn’t be which we naively accepted. Ended up getting the diamonds from the original ring put into a new ring. We find out c2 years later that the original ring could have been sized, which Chisholm Hunter have now agreed, along with two independent jewellers. They won’t provide any compensation despite the fact they conned us into buying a new ring by lying and saying the original ring couldn’t be sized. To make matters worse a stone has now fell out of the new ring as it has been poorly designed and made. I note we aren’t the only customer to suffer from this. Shock horror Chisholm Hunter state we have damaged the ring. The CEO claimed he would personally investigate and reply. Never had one response from him. This company has no idea what good customer service is but are top drawer at lying and conning customers and then conveniently claiming they didn’t say what they did. Stay well clear.”

Helpful Report

Posted 2 years ago

“Great watch, great price, fast delivery and great customer service! What more could you ask for”

Helpful Report

Posted 2 years ago

Dear Mark, Thank you for this great feedback, it mean a lot to us. We are glad you have enjoyed your Chisholm Hunter experience and we are happy you love your watch. Please get in touch should you need anything further from us. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“Ring was beautiful, fitted perfectly, one happy wife for our 10 wedding anniversary. Thank you so much”

Helpful Report

Posted 2 years ago

Dear Stuart, We are delighted to hear that your wife loves her ring. Congratulations on your anniversary! Please get in touch should you need further assistance. You look forward to welcoming you back. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“I am really pleased with the item ordered and also the service provided. My item was delivered very quickly. I will definitely use this service again.”

Helpful Report

Posted 2 years ago

Dear Rebecca, We are glad you have enjoyed your order experience and we hope you love your product. Please get in touch should you need anything further from us. Kind Regards, Chisholm Hunter.

Posted 2 years ago

“I received the wrong watch model that I ordered. The watch came dirty - in greasy fingerprints. Technical support wrote to me that this is the same watch that I ordered. But this is a lie. I checked the dial with a caliper. Considering the premium segment of the goods in your store, I am shocked by the service. And I had to wait a long time for express delivery by first class. BR Anna”

Helpful Report

Posted 2 years ago

“Absolutely beautiful earrings and the package it came is was amazing great value for money and wonderful service. Thank you I will definitely look at your Web site for any future jewellery purchases”

Helpful Report

Posted 2 years ago

Dear Scott, Thank you for this amazing feedback, it means a lot. Customer happiness is important to us and we are glad that this has shown in the level of service that you have received, we hope that you enjoy your new earrings. We look forward to welcoming you back. Kindest regards, Chisholm Hunter

Posted 2 years ago

“Bought a watch at a great sale price, kept up to date on transaction, despatch and expected delivery, arrived in a few days, well happy and would recommend them.”

Helpful Report

Posted 2 years ago

Dear Scott, Thank you for this amazing feedback, it means a lot. Customer happiness is important to us and we are glad that this has shown in the level of service that you have received, we hope that you enjoy your new watch. We look forward to welcoming you back. Kindest regards, Chisholm Hunter

Posted 2 years ago

“excellent transaction , fantastic watch and very speedie deliverey. many thanks kev.”

Helpful Report

Posted 2 years ago

Dear Kevin, Thank you for this amazing feedback, it means a lot. Customer happiness is important to us and we are glad that this has shown in the level of service that you have received. We look forward to welcoming you back. Kindest regards, Chisholm Hunter

Posted 2 years ago

“Very good service, very impressed.”

Helpful Report

Posted 2 years ago

Dear Customer, Thank you for this amazing feedback, it means a lot. Customer happiness is important to us and we are glad that this has shown in the level of service that you have received. We look forward to welcoming you back. Kindest regards, Chisholm Hunter

Posted 2 years ago

“Delighted with my purchase. Service very quick. Thank you”

Helpful Report

Posted 2 years ago

Dear Frances, Thank you for this amazing feedback, it means a lot. Customer happiness is important to us and we are glad that this has shown in the level of service that you have received. We look forward to welcoming you back. Kindest regards, Chisholm Hunter

Posted 2 years ago

“Ordered online...excellent delivery service...very happy with purchase”

Helpful Report

Posted 2 years ago

“Item ordered online & delivered very quickly & item looks lovely”

Helpful Report

Posted 2 years ago

Dear Angela, Thank you for this amazing feedback, it means a lot. Customer happiness is important to us and we are glad that this has shown in the level of service that you have received. We hope that you enjoy your order. We look forward to welcoming you back. Kindest regards, Chisholm Hunter

Posted 2 years ago

“Lots of choice on the website & great value, package was padded out well & receipt in there too. Will look at product on Christmas Day”

Helpful Report

Posted 2 years ago

Dear Amanda, Thank you for this amazing feedback, it means a lot. Customer happiness is important to us and we are glad that this has shown in the level of service that you have received. We look forward to welcoming you back. Kindest regards, Chisholm Hunter

Posted 2 years ago

“Excellent customer service 👏”

Helpful Report

Posted 2 years ago

Dear Lindsay, Thank you for this amazing feedback, it means a lot. Customer happiness is important to us and we are glad that this has shown in the level of service that you have received. We look forward to welcoming you back. Kindest regards, Chisholm Hunter

Posted 2 years ago

“Excellent service, beautiful products, would highly recommend”

Helpful Report

Posted 2 years ago

Dear David, Thank you for this amazing feedback, it means a lot. Customer happiness is important to us and we are glad that this has shown in the level of service that you have received. We look forward to welcoming you back. Kindest regards, Chisholm Hunter

Posted 2 years ago

“I ordered Swarovski earrings. Absolutely stunning. Very good customer service. Will be ordering again in the future!”

Helpful Report

Posted 2 years ago

Dear Julie-Ann, Thank you for this amazing feedback, it means a lot. Customer happiness is important to us and we are glad that this has shown in the level of service that you have received. We look forward to welcoming you back. Kindest regards, Chisholm Hunter

Posted 2 years ago

“This is my first time purchasing a watch online (omega seamaster professional), this sale was quick and delivery was very quick. I will definitely recommend Chisholm Hunter to my friends and family. First class!!”

Helpful Report

Posted 2 years ago

Dear Robert, Thank you for this amazing feedback, it means a lot. Customer happiness is important to us and we are glad that this has shown in the level of service that you have received. We look forward to welcoming you back. Kindest regards, Chisholm Hunter

Posted 2 years ago

Chisholm Hunter is rated 4.5 based on 3,605 reviews