Chisholm Hunter Reviews

4.5 Rating 3,599 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Write Your review

Tell us how Chisholm Hunter made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Chisholm Hunter 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am writing to express my dissatisfaction with a recent purchase I made from your store. Chisholm Hunter, established in 1857, has a long-standing reputation; however, my experience has left me disappointed. While on vacation in Egypt in October, where the average temperature was around 36 degrees Celsius, I purchased a pair of earrings from your branch, which I later discovered operates under the umbrella of a third-world country. Unfortunately, the earrings melted upon contact, with small parts breaking off. I returned to the store to report this issue, and I was informed that an examination of the product would be necessary. However, I have concerns about the reliability of this examination and the motivations behind it. It seems troubling that in pursuit of profit, the quality of your products may be compromised. I hope you can address my concerns promptly and provide a resolution. Thank you for your attention to this matter.”

Helpful Report

Posted 6 months ago

“Excellent serbicr”

Helpful Report

Posted 6 months ago

“Super fast service and over the moon with the item purchased”

Helpful Report

Posted 6 months ago

“Easy to deal with and well priced. The only issue i had is they clearly sent me a returned or display watch. The plastic protection on the watch had been added by someone other than the manafacturer as it was extremely badly fitted and loose, plus the mounting in the box was the wrong size.”

Helpful Report

Posted 6 months ago

“Good customer service , specifically from Ciara who couldn't have been more helpful. We will be purchasing from this store again and will ideally ask for Ciara again.”

Helpful Report

Posted 6 months ago

“Watch was delivered in the wrong box and with the wrong warranty card. Reached out to customer services who were very responsive and sourced a replacement in original packaging and shipped it to my local store at Bluewater with a complimentary watch winder. Staff and management at Bluewater are excellent and resized my bracelet for me. While the initial experience was disappointing, the after sales experience has more than made up for it and has exceeded my expectation. Thank you.”

Helpful Report

Posted 6 months ago

“I will definitely use this company again great service”

Helpful Report

Posted 6 months ago

“As usual, fantastic service and friendly communication. Item ordered wasn’t available and was contacted immediately after ordering.”

Helpful Report

Posted 6 months ago

“No issues although there was a 10% discount I couldn’t use it for this item. Even though I have spent thousands from you store in Chester”

Helpful Report

Posted 6 months ago

“Very good selection of watches... Excellent communications. Very well wrapped and delivered as per email. Great price! Thank you!!”

Helpful Report

Posted 6 months ago

“Customer service was very helpful, fasting acting and very polite”

Helpful Report

Posted 6 months ago

“Arrived on time and very nicely packaged”

Helpful Report

Posted 6 months ago

“Excellent service, quick delivery, lovely packaging, very happy, thank you!”

Helpful Report

Posted 6 months ago

“Item was delivered promptly , was wrapped well and was of excellent quality.”

Helpful Report

Posted 6 months ago

“This won't be the first time, Chisolm Hunter are always delivering good service. I am using them for the past 3 or m\y be 4 years now, and found them great at what they do.”

Helpful Report

Posted 6 months ago

“Obviously a very good company to deal with. Very impressed with the promptness of delivery, thank you. Definitely a 5. Thank you .”

Helpful Report

Posted 6 months ago

“Professional service. Highly recommend.”

Helpful Report

Posted 6 months ago

“Watch is lovely.”

Helpful Report

Posted 6 months ago

“High quality items and an excellent delivery and packaging service”

Helpful Report

Posted 6 months ago

“Fantastic retailer, great customer service. Will definitely patronise again. Highly recommended.”

Helpful Report

Posted 6 months ago

Chisholm Hunter is rated 4.5 based on 3,599 reviews