Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.46

4.5 Rating 3,205 Reviews

85 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,205 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 14th June 2024

Ann B

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Really pleased with the turnaround and the product I purchased.”

Helpful Report

Posted 6 months ago

“Ordered a watch before the 12.00 cutoff for next day delivery. Payed for next day express Still waiting for the email confirming delivery and tracking. Contacted you via chat and was told the order was showing as picked but they did not have access on the system ti confirm delivery. They advised I should use the help email ti get an update. No point as this was after 5.30pm. I now have to wait u til tomorrow ti find out if my parcel has shipped. Not hopeful I will get my watch tomorrow as advertised. Very poor.”

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Posted 6 months ago

“Ordered what I needed with no problems on website and payment method. Items delivered on time and well packaged.”

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Posted 6 months ago

“You provided an efficient service”

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Posted 6 months ago

“Excellent experience. Gift delivered exactly when advised. Perfect product well packaged. All communication has been superb !!!”

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Posted 6 months ago

“The dimond necklace is to short as looks on website. A bit let down but quality is there”

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Posted 6 months ago

“Went into Chisholm Hunter's Bromley branch and was served by Angelica who made my visit extremely memorable not only with a warm and friendly welcome but also asked if I wanted my jewellery cleaned. Simon did an amazing job - my rings and bracelet looked like new very happy 👍”

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Posted 6 months ago

“Bought a pair of earrings but sent an empty box and then sent the earrings from another manufacturers I found this very unprofessional and will not be buying from them again”

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Posted 6 months ago

“Ordered and was delivered with in 3days excellent service”

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Posted 6 months ago

“It’s my first purchase with CH. Very satisfied!”

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Posted 6 months ago

“Excellent service.”

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Posted 6 months ago

“Very unhappy with the product. It spoiled an important birthday. Replacement sent still isn’t up to scratch and will need to go through the return process again. No acknowledgement given in following emails after complaint and still waiting on the return of the extra postage for first return. Pendant looked cheap and with rough edges.”

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Posted 6 months ago

“Great service and communication”

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Posted 6 months ago

“Great price and quick delivery”

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Posted 6 months ago

“Excellent service beautifully packed super fast delivery A*****”

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Posted 6 months ago

“I was emailed from start to finish. Personally thanked me for my purchase and told me of the family history of the company. Arrived in perfect condition. A beautiful pendant, well made and unique.”

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Posted 6 months ago

“So pleased I found this jeweller online after desperately searching for a specific piece that would be delivered in time for my nephews birthday. I’ll be ordering from Chisholm Hunter again.”

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Posted 6 months ago

“I bought some earrings for the wife good quality and very efficient delivery will definitely buy again.”

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Posted 6 months ago

“Recieved exactly what I ordered and arrived in extra quick time”

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Posted 6 months ago

“Quality, well established company offering quality products with provenance attached. Beautifully packaged and no doubt their aftersales is the same if I subsequently need them.”

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Posted 6 months ago

Chisholm Hunter is rated 4.5 based on 3,205 reviews