Chisholm Hunter Reviews

Name: Chisholm Hunter
Address: 146 Argyle Street, 146 Argyle Street, Glasgow
Rating: 4.47

4.5 Rating 3,601 Reviews

86 %

of reviewers recommend Chisholm Hunter

Company Reviews

Metrics

4.5

Based on 3,601 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Chisholm Hunter 5 star review on 4th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fab service, very quick, beautiful necklace”

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Posted 2 years ago

“Excellent communication from order to delivery. Item arrived quickly and the on date confirmed. Well packaged and as described. Really pleased and highly recommend.”

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Posted 2 years ago

“Happy with my item easy to order quick delivery no complaints thank you 🙂”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Quick delivery, well packaged, good price.”

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Posted 2 years ago

“Really good experience, from placing the order to the delivery , a plus with payment plans and a really good discount.”

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Posted 2 years ago

“Efficient service, quality product at value price”

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Posted 2 years ago

“Good service and quick delivery!”

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Posted 2 years ago

“Had a really good experience with Luke from the Falkirk Scotland store. Really helpful and I had a couple issues that he fixed no bother.”

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Posted 2 years ago

“I am realy happy”

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Posted 2 years ago

“Product excellent. Did not arrive in time for Xmas and tracking service from Royal Mail was not helpful.”

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Posted 2 years ago

“Delighted with my purchase from Chisholm Hunter, which arrived promptly and securely packaged . Will certainly purchase from them again.”

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Posted 2 years ago

“My daughter loves her earrings”

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Posted 2 years ago

“The ring is beautiful Thank you”

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Posted 2 years ago

“Excellent sealer, highly recommended”

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Posted 2 years ago

“Best service - on time Delivery - very good collection of watches”

Chisholm Hunter 5 star review on 31st December 2022

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Posted 2 years ago

“Our ring was delivered in a timely fashion and although we needed to change the size, the support has been prompt and attentive.”

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Posted 2 years ago

“Absolutely scunnered with Chisholm Hunters customer service. Both in store and head office. My partner bought a ring on the 21st Dec. Was not told he could not return said ring. An engagement ring which he told the sales assistant was a surprise. I went into the shop in Argyle arcade in Glasgow to be belittled by a member of staff asking if my fiance had got his jumper for Christmas in a fire sale! She said why you bringing it back. I explained to her that I couldn't wear the metal that was in the ring ( fiance not aware) she said that's a bit sad that your doing that, then I proceeded to explain again the reasons to which she said that was a bit embarrassing! I called the fort and the manager said she could exchange it I explained the situation again and also said I was just looking for a refund after the way I had been spoke to and the manager said that they havr never ever refunded. I asked to escalate it and she told me that her area manager was on a day off and she didn't want to bother him and she would give me customer service number. I called customer service and spoke to Rachel who was very understanding and said she would speak to someone and get back to me at quater to the hour. She never got back to me. I called back 4 times to be told she wasn't at her desk. Eventually someone said Rachel said the regional manager will call you tomorrow morning. I still have not received that call. I have also contacted customer services this afternoon and the lady told me she would call me back in 2 mins, I'm still waiting. I work in customer service and I will never ever use this company again.”

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Posted 2 years ago

“Great service, great price.”

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Posted 2 years ago

“Great service and product with very prompt delivery.”

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Posted 2 years ago

Chisholm Hunter is rated 4.5 based on 3,601 reviews