Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Rating: 4.60

4.6 Rating 3,110 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,110 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Peterborough
PE1 5DD

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Chiltern Oak Furniture 5 star review on 12th September 2023

132

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my corner tv unit. I bought the light grey one and it fits perfectly. It was delivered in one piece so no putting parts together. Looks good and easy to clean. I’m really happy with it.”

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Posted 11 months ago

“We bought a coffee table and TV unit and are very happy with both pieces- excellent quality and solid wood. We were kept updated about the delivery slot and have no complaints.”

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Posted 11 months ago

“very pleased with my items.well made , very reasonable in price, delivery very prompt. in all very pleased.”

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Posted 11 months ago

“Fast delivery. Lovely piece of furniture for the price. I am very pleased.”

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Posted 11 months ago

“Fantastic service and amazing quality! Very pleased with our wardrobe.”

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Posted 11 months ago

“Great price, great quality and great delivery. Everthing perfect. I couldn't be more pleased.”

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Posted 11 months ago

“Great design and quality product. Fast delivery and kept up to date with order. Good value for money!”

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Posted 11 months ago

“I am extremely pleased with my two bedside tables in sage green. The order was seamless and they delivered when they said they would. The delivery men were extremely helpful and I have no hesitation in recommending Chiltern Furniture.”

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Posted 11 months ago

“Ordered a Vintage large chair online. Cannot fault the service i received and updates regarding my delivery. The item was £550 less than a local retailer. So pleased I recommend it to a family member and they ordered one too. First class delivery and quality item.”

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Posted 11 months ago

“I recently purchased 2 x Banbury sage beside drawers and was absolutely delighted with them. Lovely colour, well made and quick delivery and packed thank you”

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Posted 1 year ago

Thank you so much Ann for your 5 star rating of Chiltern Oak Furniture! We are so pleased to hear that you were absolutely delighted with your purchase of the Banbury sage beside drawers. We hope to hear from you again in the future! Kind regards, Chiltern Oak Furniture.

Posted 1 year ago

“Ordered Monday arrived Wednesday. Small cupboard as expected very pleased.”

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Posted 1 year ago

Good afternoon, Thank you for taking the time to leave us a review. We are very pleased to hear how happy you are with your new furniture, and the delivery service you received. We hope to hear from you again in the future! Kind regards, Chiltern Oak Furniture.

Posted 1 year ago

“Fast delivery and really impressed with the quality perfect 5⭐️ definitely recommend”

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Posted 1 year ago

Good afternoon, Thank you so much for taking the time to leave us a review. We are very pleased to hear how happy you are with your new furniture, and the delivery service you received. We hope to hear from you again in the future! Kind regards, Chiltern Oak Furniture.

Posted 1 year ago

“Brilliant service and very well made product. Was kept informed of delivery throughout. Will definitely use company again.”

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Posted 1 year ago

Hello Jennifer, Thank you so much for taking the time to leave us a lovely review, it is much appreciated. We are very happy to hear how pleased you are with your new furniture. We hope to hear from you again in the future! Kind regards, Chiltern Oak Furniture.

Posted 1 year ago

“Brilliant service & the Oslo furniture range great value & looks fabulous. Would love to build & get more of yr furniture.”

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Posted 1 year ago

Hello Sarah, Thank you so much for taking the time to leave us a lovely review, it is much appreciated. We are very happy to hear how pleased you are with your new Oslo furniture. We hope to hear from you again in the future! Kind regards, Chiltern Oak Furniture.

Posted 1 year ago

“Found some tables online and wanted to check them out instore. Staff instore were so helpful. We purchased and were told 5 - 7 day delivery time. Our items arrived the following morning at 8.45am. Delivery guy was super polite & helpful. So many lovely items instore will definitely be visiting again!”

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Posted 1 year ago

“We ordered furniture for our lounge from Chiltern oak. We were notified prior to our delivery that one item was missing & that it would take 2 weeks for it to come. On the delivery date the furniture was brought by their carrier company by two very helpful, polite men. Everything was intact and packed very well. We are very pleased with it. The day after we had an email from DPD to say they would be delivering our last item the day after. It arrived and again everything good. We are very pleased with all aspects of this process from ordering, contacts, delivery and all the items we purchased.”

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Posted 1 year ago

“Ordered Rutland coffee table .. was delivered within 24 hours. Great value for money and good quality. Table exactly as picture on website.”

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Posted 1 year ago

“Ordered Rutland coffee table .. was delivered within 24 hours. Great value for money and good quality. Table exactly as picture on website.”

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Posted 1 year ago

“Terrific support and service- I was very impressed with the efficient delivery service and the very courteous and pleasant young man Lucien who with his colleague delivered our bedroom furniture. They arrived incredibly punctually too- unloaded and then waved a cheery goodbye. We are delighted with our bedroom furniture purchase. Additionally when I was in a dilemma about choosing further furniture possibly from a different range which looked very similar a wonderful customer service lady called Charlene showed great interest and courtesy in my dilemma. She sent photographs of both colour ranges simultaneously which clarified the differences in each range of furniture after listening carefully. She was amazing and genuinely kind . It’s wonderful to get this type of caring support via internet and phone in this day and era of distance often manifested in uncaring customer service - Thank you Charlene for listening and helping as you did. It’s been a pleasure doing business with this company. 👍”

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Posted 1 year ago

“I have a children oak larder cupboard and it is excellent.It is beautifully made and amazing quality. The price is very good too.I would thoroughly recommend using this company .”

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Posted 1 year ago

Chiltern Oak Furniture is rated 4.6 based on 3,110 reviews