Chiltern Oak Furniture Reviews

Name: Chiltern Oak Furniture
Rating: 4.60

4.6 Rating 3,110 Reviews

90 %

of reviewers recommend Chiltern Oak Furniture

Company Reviews

Metrics

Info

4.6

Based on 3,110 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

01733530285

Email:

sales@chilternoakfurniture.co.uk

Location:

Peterborough
PE1 5DD

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Chiltern Oak Furniture 5 star review on 12th September 2023

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Slightly disappointed as I ordered white furniture and it's a definite cream.. Also I think the only part that is true oak is the top of the units”

Helpful Report

Posted 11 months ago

Dear customer, We are sorry to hear that you were not satisfied with your purchase. We strive to provide the best quality products to our customers, and we apologize for any inconvenience that you may have experienced. Some of our white ranges are not pure/brilliant White. It is an off-white, described as 'old white' and there is a note in the description to specify that. Thank you for your time, and we hope that you will continue to shop with us in the future. Chiltern Oak Team

Posted 9 months ago

“I ordered a wardrobe and bedside table from Chiltern. I had to phone them first with a technical question which was answered immediately. The delivery was made ahead of the estimate and assembled by the crew who delivered it. Perfect transaction Would not hesitate using them again”

Helpful Report

Posted 11 months ago

“Very lovely furniture, can not fault the quickness of delivery and I was kept well informed, well packed any problems customer services sorted very promptly”

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Posted 11 months ago

“Very pleased with my corner tv unit. I bought the light grey one and it fits perfectly. It was delivered in one piece so no putting parts together. Looks good and easy to clean. I’m really happy with it.”

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Posted 11 months ago

“We bought a coffee table and TV unit and are very happy with both pieces- excellent quality and solid wood. We were kept updated about the delivery slot and have no complaints.”

Helpful Report

Posted 11 months ago

“I chose a single pantry cupboard and a small sideboard. It was delivered when they said it would be and the delivery men kept me in the loop regarding tine scales etc. they didn’t take the furniture out of the boxes for me which made it quite difficult for me to do myself on my own. I do like the furniture and it certainly looks the part, however, the pantry door is slightly twisted so doesn’t connect to the bottom magnet in the door frame and the small sideboard has a similar issue with the door magnets and the frame. It is a bit of a nuisance but doesn’t stop me using the furniture but that is why I am only awarding 3 stars”

Helpful Report

Posted 11 months ago

“Good product shame about the delivery very poor”

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Posted 11 months ago

“very pleased with my items.well made , very reasonable in price, delivery very prompt. in all very pleased.”

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Posted 11 months ago

“Fast delivery. Lovely piece of furniture for the price. I am very pleased.”

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Posted 11 months ago

“Fantastic service and amazing quality! Very pleased with our wardrobe.”

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Posted 11 months ago

“Great price, great quality and great delivery. Everthing perfect. I couldn't be more pleased.”

Helpful Report

Posted 11 months ago

“Great design and quality product. Fast delivery and kept up to date with order. Good value for money!”

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Posted 11 months ago

“I am extremely pleased with my two bedside tables in sage green. The order was seamless and they delivered when they said they would. The delivery men were extremely helpful and I have no hesitation in recommending Chiltern Furniture.”

Helpful Report

Posted 11 months ago

“Ordered a Vintage large chair online. Cannot fault the service i received and updates regarding my delivery. The item was £550 less than a local retailer. So pleased I recommend it to a family member and they ordered one too. First class delivery and quality item.”

Helpful Report

Posted 11 months ago

“I ordered a display cabinet on 10 April and am still waiting for it sadly. The sales team never like to call and only email but I have had to wait ages for response. Reason for the delay of this item has been varied depending on who emails back. I am so disappointed”

Helpful Report

Posted 11 months ago

“I recently purchased 2 x Banbury sage beside drawers and was absolutely delighted with them. Lovely colour, well made and quick delivery and packed thank you”

Helpful Report

Posted 1 year ago

Thank you so much Ann for your 5 star rating of Chiltern Oak Furniture! We are so pleased to hear that you were absolutely delighted with your purchase of the Banbury sage beside drawers. We hope to hear from you again in the future! Kind regards, Chiltern Oak Furniture.

Posted 1 year ago

“Ordered Monday arrived Wednesday. Small cupboard as expected very pleased.”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for taking the time to leave us a review. We are very pleased to hear how happy you are with your new furniture, and the delivery service you received. We hope to hear from you again in the future! Kind regards, Chiltern Oak Furniture.

Posted 1 year ago

“Fast delivery and really impressed with the quality perfect 5⭐️ definitely recommend”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you so much for taking the time to leave us a review. We are very pleased to hear how happy you are with your new furniture, and the delivery service you received. We hope to hear from you again in the future! Kind regards, Chiltern Oak Furniture.

Posted 1 year ago

“Brilliant service and very well made product. Was kept informed of delivery throughout. Will definitely use company again.”

Helpful Report

Posted 1 year ago

Hello Jennifer, Thank you so much for taking the time to leave us a lovely review, it is much appreciated. We are very happy to hear how pleased you are with your new furniture. We hope to hear from you again in the future! Kind regards, Chiltern Oak Furniture.

Posted 1 year ago

“Brilliant service & the Oslo furniture range great value & looks fabulous. Would love to build & get more of yr furniture.”

Helpful Report

Posted 1 year ago

Hello Sarah, Thank you so much for taking the time to leave us a lovely review, it is much appreciated. We are very happy to hear how pleased you are with your new Oslo furniture. We hope to hear from you again in the future! Kind regards, Chiltern Oak Furniture.

Posted 1 year ago

Chiltern Oak Furniture is rated 4.6 based on 3,110 reviews