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Chesterfields Direct Reviews

4.9 Rating 360 Reviews

98 %

of reviewers recommend Chesterfields Direct

Company Reviews

4.9

Based on 360 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chesterfields Direct:

Here at Chesterfields Direct we supply the finest top quality traditional leather Chesterfield sofas and suites, beautiful reproduction traditional office chairs and occasional accent chairs and reproduction office furniture direct to the public at trade prices. We have many years experience of manufacturing and supplying traditional furniture.

All our furniture is handmade here in Lancashire, England, in the traditional way by time served craftsmen, using only the finest materials and is backed up with a full guarantee against manufacturing defects.

Visit Website

Phone:

01706853636

Email:

sales@chesterfieldsdirect.co.uk

Location:

Unit 1 Brookside Mill,
North Street,
Rochdale
Whitworth
OL12 8RE

Chesterfields Direct 5 star review on 23rd January 2024

Chesterfields Direct 5 star review on 22nd October 2023

Chesterfields Direct 5 star review on 7th August 2023

Chesterfields Direct 5 star review on 22nd June 2023

Karen Martindale

Chesterfields Direct 5 star review on 23rd May 2023

Chesterfields Direct 5 star review on 19th May 2023

Chesterfields Direct 5 star review on 18th April 2023

39

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Polite service reasonable prices and delivery men very helpful”

Posted 4 years ago

“High quality craftsmanship and finish. Solid build sofa with exceptional attention to detail. Every button hole and stud is measured to perfection. Outstanding customer service. The team really go a step above to ensure customers are satisfied with their sofas.”

Posted 4 years ago

“Good communication all through, personal and friendly. Great product - Captains desk chair - at a good price, nice to take delivery from the driver and assistant both employed by the Company. Happy to recommend Chesterfields Direct.”

Posted 4 years ago

“From the initial query Chesterfield Direct have been fabulous. Brilliant price, excellent customer service. Swift efficient delivery. All friendly and helpful. Thank you so much. Will certainly recommend”

Posted 4 years ago

“Excellent service and craftsmanship.”

Posted 4 years ago

“Very efficient service and extremely helpful including the delivery men”

Posted 4 years ago

“My experience with chesterfield Direct started with Sharon over the phone. We placed a large order and wanted different furniture in different rooms. Sharon was excellent nothing was too much trouble. We even ordered some leather so we could do some seat covers to match the sofas, excellent service. I was updated on the progress of my order. Today my order was delivered very organised, each item of furniture numbered for each room very good attention to detail. I would highly recommend Chesterfield Direct to friends and family.”

Posted 4 years ago

“We are delighted with our Windsor suite which is excellent quality at an unbeatable price. Customer service is excellent with a friendly, helpful approach. We live in Spain and looked around for some considerable time before ordering from CD UK Ltd, after visiting the showroom to see the products for ourselves. We can highly recommend this family company.”

Posted 4 years ago

“A huge thankyou to everyone connected with Chesterfield Direct from initial enquiry stage to ordering and delivery your customer service communication and support were excellent. Delighted with the bespoke Queen Anne Chair.”

Posted 4 years ago

“Chesterfields direct offer very good customer service. I have bought 2 sofas from Chesterfields Direct and they very high quality and look amazing. The delivery men were also helpful and managed to navigate a large sofa around a very awkward space.”

Posted 4 years ago

“Fantastic comfortable chair and fab service too.”

Posted 4 years ago

“Excellent furniture of the highest quality.”

Posted 4 years ago

“Very good setvice”

Posted 4 years ago

“Excellent service: honest, helpful and kept me in the loop the whole time. Definitely worth chatting directly to them because the website doesn't always reflect everything they can do. Ordered Oxford fireside chairs which are well made and just as the website - beautiful! If you like these chairs, just be aware they are quite high to sit on (as I guess fireside chairs can be) - perfect in my dining room, but would have been too high if placed with my sofa, so definitely worth checking the seat height if using with other furniture.”

Posted 4 years ago

“Excellent quality chesterfield sofa and first class customer service. I am delighted with chesterfields direct and have recommended them to my friends and family”

Posted 4 years ago

“Very happy with the chair I bought and with the customer service I received. I would not hesitate to recommend or use this company again”

Posted 4 years ago

“Excellent quality, beautiful furniture and great customer service”

Posted 4 years ago

“perfect chair looks great”

Posted 4 years ago

“Quality product excellent service.”

Posted 4 years ago

“This was the second time I have bought from Chesterfields Direct. As a person who spent a good part of my working life as a buyer in the furniture trade, I am a hard person to please, but the service I received both from the sales people and the delivery men was outstanding, as was the quality of the chairs I hade bought.”

Posted 4 years ago

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Chesterfields Direct is rated 4.9 based on 360 reviews