Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

Write Your review

Tell us how Cherished Urns made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and product”

Helpful Report

Posted 4 years ago

Dear M K Milne, Thank you for finding a moment to leave us your review, we greatly appreciate it. We are delighted that you are happy both with your chosen product and with our service, and we hope that it will bring you comfort and peace. With best wishes Kristina Customer Care

Posted 4 years ago

“Very pleased with my orders. I have purchased 3 pendants and all are beautifully made and presented.”

Helpful Report

Posted 4 years ago

Dear satisfied customer, We are delighted to hear that you are happy with the three pendants that you purchased from us and we hope that each one may bring comfort and peace to the wearer, knowing that their loved one is still close by and accompanying them always. Thank you for leaving us such a nice review of our company, we very much appreciate your kind words. With kind regards Kristina Customer Care

Posted 4 years ago

“Fantastic company & very friendly staff”

Helpful Report

Posted 4 years ago

Dear satisfied customer, Thank you for also taking the time to leave us such a nice review of our company. it means a lot to us as we do our best to offer a wide selection of high-quality products and to ship them quickly and well-packaged to try and make things a little bit better at this difficult time. We hope that your chosen products bring comfort and peace to you and your family. With wrm regards Kristina Customer Care

Posted 4 years ago

“The whole process was simple and efficient. Good selection of jewellery. Received quickly after ordering. Would recommend to anybody.”

Helpful Report

Posted 4 years ago

Dear Peter, We are delighted to hear that you found our ordering process to be simple and efficient as we do our best to make the whole process as swift, straightforward, and stressfree as possible. Also, we try to offer a wide selection of jewellery to suit all tastes and budgets and we hope that your chosen piece of jewellery brings comfort and peace to the wearer Thank you for leaving us your review and for giving us your recommendation, we very much appreciate you taking the time to do so. With best wishes Kristina Customer Care

Posted 4 years ago

“I was very happy with my order. The necklace made my mother very happy .I would recommend the company. They where very helpful.”

Helpful Report

Posted 4 years ago

Dear Karen, We are delighted that your mother was happy with her necklace and we hope that wearing it will bring her comfort knowing that her loved one is still close by and that this may help her to find peace. Thank you so much for taking the time to leave us your review and for giving us your recommendation, it is much appreciated. With warm wishes Kristina Customer Care

Posted 4 years ago

“Lovely service - easy, professional and quick all whilst ensuing respectful handling of the ashes and creating a beautiful keepsake that my family can cherish forever”

Helpful Report

Posted 4 years ago

Dear Chloe, Thank you for also leaving us such a lovely review of our company, we very much appreciate it. We hope that our policy of keeping you updated throughout the crafting of your bespoke memorial ring was helpful and helped to ease any worries you may have had. We are sure that when you contemplate the profound beauty of this very special piece of jewellery, your heart will be filled with happy memories that bring you comfort and help you to find peace. With best wishes Kristina Customer Care

Posted 4 years ago

“Prompt service and like the pendant which is a good weight. A little disappointed at the size. But would order from you again.”

Helpful Report

Posted 4 years ago

Dear Hilary, Thank you for taking the time to leave us your review. We are delighted that you were happy with the speed of our delivery and the weight of your pendant. We do include the dimensions of all of our products with the description, so we apologise if you did not notice this and your chosen pendant was not of the size that you had anticipated. We are sure that it will still bring you comfort and peace when you wear it knowing that your loved one is close by and accompanying you always. With warm wishes Kristina Customer Care

Posted 4 years ago

“Urn was very well made and arrived within a week of ordering, like the bag and box it came in”

Helpful Report

Posted 4 years ago

Dear Hilda, We are so pleased that you are satisifed with the urn you chose from our website and with the way in which it was packaged. We do our best to offer a wide slection of products and to make the whole process as swift and straightforward as possible to try and make things a little bit easier at this sad time. Thank you so much for leaving us your review, we greatly apprecaite it. With best wishes Kristina Customer Care

Posted 4 years ago

“Lovely people to deal with delighted with my purchase, everything went exactly as I wished for and great at keeping in touch to update me with purchase and delivery x”

Helpful Report

Posted 4 years ago

Dear Jean, We are so pleased that our policy of keeping you updated throughout the process was helpful and that you are totally happy with the finished product. Our team do their best to make everything as swift and stress-free as possible, so we very much appreciate your kind words, and are very grateful to you for finding the time to leave us your review. With best wishes Kristina Customer Care

Posted 4 years ago

“Amazing products and the best thoughts and details from ordering to get the product something so important when it’s about someone you love”

Helpful Report

Posted 4 years ago

Dear Rachel, Thank you for also leaving us such a nice review of our company. We very much appreciate your kind words as the team works hard to create exceptional pieces of memorial jewllery and to provide an outstanding, caring, and attentive level of personalised customer service. We hope that your pendant will bring you comfort and peace and that you will cherish it forever. With warm wishes Kristina Customer Care

Posted 4 years ago

“I really love my memorial ring so much so I have recommended your company to my friend and passed on your brochure. Thank you”

Cherished Urns 5 star review on 15th November 2020

Helpful Report

Posted 4 years ago

Dear Elaine, Thank you for leaving us such a nice review and for sharing the photo of the bespoke memorial ring that we recently crafted for you. We always love to see our creation on the finger that it was destined for, and your looks truly spectacular. We are delighted that you are totally happy with it and are grateful to you for recommending us to your friend. We hope that wearing this very special ring will bring you comfort and peace and that you will cherish it forever. With warm wishes Kristina Customer Care

Posted 4 years ago

“Unfortunately I had to return the Urn I ordered due to the colour not matching my expectations. But throughout all my dealings with the company I was impressed with the care support and thoughtfulness of the staff.”

Helpful Report

Posted 4 years ago

Dear Val, Thank you for also leaving such a nice review of our company, as providing caring and efficient customer service is of the utmost importance to us. We apologise again that the urn you orderd was not the same shade of pink that you had wanted, but we are happy that you were totally satisifed with our quick repsonse and that we were able to resolve your problem. With best wishes Kristina Customer Care

Posted 4 years ago

“Absolutely beautiful ring made am so happy with it plus fast delivery time also, Highly recommended to anyone looking for jewellery made in memory of a loved one amazing ☆☆☆☆☆”

Helpful Report

Posted 4 years ago

Dear John, Thank you for leaving us such a nice review and for giving us your recommendation. We are delighted that you are toatally happy with the bespoke memorial ring that we recently crafted for you and we hope that when you contmplate its profound beauty your heart may be filled with happy memories that help you to find peace. Also, that knowing your loved one is still close by and accompanying your always may bring you peace. With kind wishes Kristina Customer Care

Posted 4 years ago

“Fantastic personal service from start to finish. Wonderful item, so precious.”

Helpful Report

Posted 4 years ago

Dear Kate, Thank you for also leaving us a company review, we very much appreciate your kind words. We do our best to offer a caring and personalised service and we hope that our policy of keeping you updated throughout the creation of your bespoke memorial pendant may have alieviated any worries that you may have had. We hope that wearing it will bring you comfort and peace and that you will cherish it forever. With best wishes Kristina Customer Care

Posted 4 years ago

“Absolutely lovely and delivered the next day.”

Helpful Report

Posted 4 years ago

Dear Patricia, Thank you for also leaving us your review of our company, it is much appreciated. We do our best to offer a wide choice of quality urns and to ship them quickly and well-packaged to try and make things a little bit easier at this sad time. We hope that when you observe the fine details of your chosen urn your heart may be filled with peace. With warm wishes Kristina Customer Care

Posted 4 years ago

“Soeedy delivery for a beautiful product”

Helpful Report

Posted 4 years ago

Dear Jo, Thank you for leaving us your review, we really appreciate it. We are delighted that you were able to find the products you were looking for on our webste and that we were able to get them to you quickly. We do our best to make everything as swift and straightforward as possible to make things a little bit easier at this sad time. With warm wishes Kristina Customer Care

Posted 4 years ago

“Amazing people my little brothers urn was delivered to the wrong address.so they sent a new one out with a day and it arrived today and my mum is over the moon so thank you”

Helpful Report

Posted 4 years ago

Dear Donna, Thank you for also leaving us such a lovely review of our company, it means a lot to us as we do our utmost to offer exceptional and caring customer srvice. We apologise again that your urn was delivered to the wrong address but we are pleased that we were able to quickly send you another one. We hope that when your mum holds this lovely little urn in her hand and observes the fine details she may find comfort and peace at this sad time. With best wishes Kristina Customer Care

Posted 4 years ago

“Ordered my lovely urn on monday and it arrived on tuesday”

Helpful Report

Posted 4 years ago

Dear Jennifer, We are delighted that you were able to encounter an urn to meet your needs on our website and that we could to get it to you quickly. We do our best to offer a wide choice of products and to make the whole process as swift and stress-free as possible to try and make things a little bit better at this sad time. Thank you so much for finding a moment to leave us your review, it is very much appreciated. With warm wishes Kristina Customr Care

Posted 4 years ago

“Really quick delivery and great communication.”

Helpful Report

Posted 4 years ago

Dear Jackie, We are so pleased that we were able to get the keepsake urn you chose as a gift for your brother's best friend to you quickly and we are sure that he will cherish this very special gift forever. Thank you for taking the time to also leave us your review of our company, we very much appreciate your kind words. With kind regards Kristina Customer Care

Posted 4 years ago

“Easy to find lovely layout quick in response and posting”

Helpful Report

Posted 4 years ago

Dear Susan, We are pleased to hear that you found our website easy to use and that you were able to find a product to suit your needs, and that we were able to ship it to you quickly. We do our best to offer a wide range of high-quality items and to deliver them quickly and well-packaged to try and make things a little bit better at this difficult time. Thank you so much for finding a moment to leave us your review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews