Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful service loved the end result service with dignity 2nd time used”

Helpful Report

Posted 2 years ago

Dear Helen, Thank you for being a loyal customer and returning to us for another item. It really means so much to us and confirms that we must be doing things right. We are delighted that once again you have been totally satisfied with our service and that you have given us a five-star rating. With best wishes Kristina Customer Care

Posted 2 years ago

“Online order service was really easy to follow. All contact I have had has had a personal touch. The necklace was a gift for my Mum containing Dads ashes. It was absolutely beautiful and is a treasured gift. Thank you ever so much, I would definitely recommend Cherished Urns to friends and family.”

Helpful Report

Posted 2 years ago

Dear Jackie, Thank you so much for your lovely review and for recommending our service. We are so pleased that your mum loves the necklace that you asked us to create for her so your dad can be with her always. What a very special gift, and one we are sure she will cherish forever and wear with much love. With warm wishes Kristina Customer Care

Posted 2 years ago

“Our client was very pleased with the item of jewellery ordered. Very good service from start to finish.”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We are delighted that your client was pleased with their chosen piece of memorial jewellery and with our service. Thank you very much for posting your review and your five-star rating of our company. With best wishes Kristina Customer Care

Posted 2 years ago

“I love my beautiful paw pendant, however I would have liked more of my beautiful Sooty's fur to be seen, perhaps a swirl if fur instead of a few pieces fanned out. Unfortunately it won't let me send a picture to illustrate my point.”

Helpful Report

Posted 2 years ago

Dear Tracy, We are happy that you love your Paw Print Pendant and that Sooty is now close to your heart forever. Our jewellers do their best to place the fur in the most attractive manner that they can, but would have certainly tried to locate it in a swirl if you had asked them to. Thank you for your five-star rating of our service. With kind regards Kristina Customer Care

Posted 2 years ago

“I cannot rate this company highly enough, I received an email confirming they had received my Dad's ashes, and then regular updates regarding my order. The products (I ordered a necklace and a ring) are beautiful, and I find it so comforting to have my Dad with me. Thank you Cherishes Urns.”

Helpful Report

Posted 2 years ago

Dear Mandi, We are glad to hear that our regular updates were reassuring and that you love the two unique pieces of jewellery that we crafted for you with much care and respect. We hope that having your dad accompanying you again is helping you to get through this sad time and is bringing you comfort. Thank you very much for your lovely review and five-star rating of our service. With kind regards Kristina Customer Care

Posted 2 years ago

“Everything was handled very professionally and the ring was absolutely beautiful which I have done for my wife with her late fathers ashes. I would definitely recommend Cherished Urns and would use them in the future.”

Helpful Report

Posted 2 years ago

Dear Martyn, Thank you very much for posting your review and for recommending our service. We are so pleased that you love the bespoke ring that you asked us to create for your wife so that her father can be close to her always. We are sure that she will cherish it always and wear it with much love in her heart. With warm wishes Kristina Customer Care

Posted 2 years ago

“I am really pleased with the Urn. It is perfect for what I want. It was very easy to order a and arrived quickly. Thank you”

Helpful Report

Posted 2 years ago

Dear Julia, We do our best to offer a wide choice of quality urns at fair prices to try and make a sad time a little bit easier. We are delighted that you love your chosen urn and we hope that you may find comfort in knowing that your loved one rests peacefully in such a lovely place. Many thanks for your review, we are most grateful for your five-star rating of our company. With best wishes Kristina Customer Care

Posted 2 years ago

“I am so pleased with my ring, the ring sizer that comes in the pack is a brilliant idea, the ring came at the exact size I wanted. Fits perfectly. The little message that comes with condolences is lovely. All the unused ashes are returned as promised, everything is sent with a lovely attention to detail. It all made me quite emotional whilst opening it. I have recommended Cherished Urns to everyone.”

Cherished Urns 5 star review on 27th November 2022

Helpful Report

Posted 2 years ago

Dear Helen, Many thanks for your lovely review and positive comments, we really appreciate them as we work hard to provide a caring and efficient service to try to make such an emotional purchase as stress-free as possible. Thank you for noticing the attention that we put into every aspect of each item that we create to make them even more special and cherished. With warm wishes Kristina Customer Care

Posted 2 years ago

“In extremely sad times it’s not what you want to be purchasing but my urn from Cherished Urns is exactly what I was looking for. It’s brass and perfect. I was amazed it came beautifully packaged in a black velvet drawstring bag encased in a beautiful black velvet hinged box. The service provided by this Company was first class and I would highly recommend them.”

Helpful Report

Posted 2 years ago

Dear Patricia, Thank you so much for your lovely review and for recommending our company. We do our best to make such a sad purchase as swift and simple as possible so we are pleased that your shopping experience with us has been a positive one and that you are totally satisfied with your chosen urn. We hope that its loveliness may be of comfort to you. With kind regards Kristina Customer Care

Posted 2 years ago

“I ordered a ring as my father had passed away. The process with Cherished Urns was really good. They gave me updates to keep me updated and the ring was absolutely beautiful. Thank you for my beautiful special ring.”

Helpful Report

Posted 2 years ago

Dear Vanessa, We are pleased to hear that our regular updates throughout the creation of your special ring were helpful and hopefully allayed any worries you may have had. We are sure that having your father accompanying you again will help you through this sad time and we hope that when you contemplate the profound beauty of your bespoke ring your heart may be filled with wonderful memories of a much-loved man. Many thanks for your five-star rating of our service, it is greatly appreciated. With warm wishes Kristina Customer Care

Posted 2 years ago

“Can't thank Cherished Urns enough especially Vanessa for her understanding, listening & response skills, she was lovely when ordering the Pewter butterfly urn, right choice. Lovely to see the urn online but even better to talk to someone when ordering. Can't fault speed of delivery & lovely presentation box/bag. Thank you Cherished Urns.”

Helpful Report

Posted 2 years ago

Dear Jane, Thank you so much for your kind words, they are much appreciated as the team works hard to provide an outstanding and caring service and to help make such a sad purchase as simple as possible. We are delighted that you are pleased with your chosen urn and we hope that it may bring comfort to you and your family knowing that your loved one rests peacefully in this lovely place. Many thanks for your review and five-star rating of our service. With warm wishes Kristina Customer Care

Posted 2 years ago

“I am very pleased with my purchase from Cherished Urns. The order process was easy. The ashes kit got sent to me in good time and I was able to send the ashes back without struggle. The finished product got sent back to me quickly. My necklace is lovely. It’s really special and such a lovely item to have. The engraving on the back makes it so much more precious.”

Helpful Report

Posted 2 years ago

Dear Olivia, We are so pleased that you love the necklace that you selected and that we engraved with your chosen words to make it even more personal and special. Many thanks for your review we are delighted that you found the whole process to be swift and stress-free. With best wishes Kristina Customer Care

Posted 2 years ago

“Excellent from beginning to end .”

Helpful Report

Posted 2 years ago

Dear satisfied customer, We aim to provide a simple and caring service to try and make such a sad and emotional purchase as swift and straightforward as possible, so we are most grateful for your positive comments and five-star rating of our service. We hope that your chosen item may bring you some comfort. With warm wishes Kristina Customer Care

Posted 2 years ago

“I ordered two items of memorial jewellery. I was kept informed throughout. Receiving an email when the order was received and dispatched. When I received the jewellery, I couldn’t have been happier. Beautiful pieces that were packaged well. Came complete with a certificate of authenticity. I am so pleased that I have sent off an order for another two pieces. Highly recommended.”

Helpful Report

Posted 2 years ago

Dear Shirley, We are delighted that you love the ring and necklace that you asked us to create for your daughter and so pleased that you have requested two more pieces of bespoke memorial jewellery. Thank you so much for your lovely review and recommendation and for noting the care and attention that we put into all aspects of every item that we create. We are glad that our regular updates were helpful and hopefully alleviated any worries that you may have had, as we know that sending off precious ashes can be stressful. With warm wishes Kristina Customer Care

Posted 2 years ago

“I decided to get the Ladies Oceans Memorial ring when I lost my dad and I am not disappointed: it’s beautiful and I have had so many compliments. I cannot recommend Cherished Urns enough. You can tell it was beautifully handled and was delivered carefully. The ring was made by Danielle and I thank her a lot for making a lasting memory for me. Thank you.”

Helpful Report

Posted 2 years ago

Dear Caroline, We are delighted that you love the Oceans ring that Danielle created for you with much care and respect, and we hope that when you contemplate its profound beauty your heart may be filled with many happy memories of a much-loved person. Thank you so much for recommending our service and for leaving us such a nice review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 2 years ago

“Beautiful ring made , very prompt and professional service. I would recommend this company.”

Helpful Report

Posted 2 years ago

Dear Catherine, Many thanks for your positive comments and for recommending our service. We do our best to create amazing pieces of bespoke memorial jewellery that will be cherished forever, and to provide a fast and caring service, to make this sad purchase as stress-free as possible. We are sure that you will wear your chosen ring with much love in memory of someone very special. With warm wishes Kristina Customer Care

Posted 2 years ago

“Very happy with this company order was quick and the items were done to a wonderful high standard would recommend them for great value and good quality”

Helpful Report

Posted 2 years ago

Dear Carole, Thank you for also leaving us such a nice review of our company and for recommending our service. We do our very best to make such an emotional purchase as swift and simple as possible and to offer a wide choice of high-quality products at fair prices and we are delighted that you are totally satisfied with your chosen cufflinks. With best wishes Kristina Customer Care

Posted 2 years ago

“Lovely little urn for my display unit for my dad”

Helpful Report

Posted 2 years ago

Dear Alex, We are so pleased that you are totally happy with your chosen keepsake urn and hope that its loveliness may bring you comfort. Many thanks for taking the time to post your review, we very much appreciate it. With kind regards Kristina Customer Care

Posted 2 years ago

“Lovely products, free prompt delivery… We chose the going home urn for my father , later purchased a photo frame to match ….. highly recommend”

Helpful Report

Posted 2 years ago

Dear satisfied customer, Thank you very much for your review and for recommending our service. We are so pleased that you were able to find the perfect urn to safeguard your father's ashes and delighted that you returned to us to purchase the matching photo frame. We hope that when you contemplate their beauty and fine details your heart may be filled with many happy memories that bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 2 years ago

“i have purched 2 items from cherished urns a gold ring with my sons ashes and a self filling necklace which is better looking than in the catalogue they are a very pleasant company to purchase from & make sure you are happy with your purchases all in all a very happy customer”

Helpful Report

Posted 2 years ago

Dear Sylvia, We are delighted that you are totally happy with both of your chosen items and with our service. We do our best to make such sad purchases as swift and simple as possible so we very much appreciate your lovely review and kind words. With best wishes Kristina Customer Care

Posted 2 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews