Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

Write Your review

Tell us how Cherished Urns made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Marvellous establishment to deal with. They couldn’t be more helpful when a problem with order arose. Would recommend them anyone seeking to buy their products.”

Helpful Report

Posted 3 years ago

Dear Colin, Thank you so much for your kind words and for recommending our service. We pride ourselves on our caring and efficient team and we are pleased that they were able to sort out the problem for you. We hope that your chosen item will bring some comfort to you. Kind regards Kristina Customer Care

Posted 2 years ago

“Extremely happy with the 3 rings I received, they are beautiful, the customer care is above and beyond , highly recommend cherished urns”

Helpful Report

Posted 3 years ago

Dear Nicola, We are delighted that you love the three unique rings that we created for you with much care and respect. We hope that each one will bring comfort knowing that your loved one is close. Thank you for taking the time to post your review and for recommending our service. Best wishes Kristina Customer Care

Posted 2 years ago

“Beautiful item, would totally recommend. Fast shipping too.”

Helpful Report

Posted 3 years ago

Dear Susan, We do our best to make this sad purchase as swift and simple as possible so we are pleased to hear that you are totally happy with your chosen item and with the speed of its delivery. Many thanks for posting a review and for recommending our service. Best wishes Kristina Customer Care

Posted 2 years ago

“I'm very pleased with my ashes ring was very quick from ordering to finished product I am very happy”

Helpful Report

Posted 3 years ago

Dear Karen, We are delighted that you love the bepoke ring that we crafted for you with much respect and care. We are sure that you will find comfort knowing that your loved one is accompanying you again and that you will cherish this very special piece of jewellery forever. Many thanks for leaving us your review, we very much appreciate it. Best wishes Kristina Customer Care

Posted 2 years ago

“Fantastic service from start to finished product! Would highly recommend! Thankyou so much for beautiful ring .”

Helpful Report

Posted 3 years ago

Dear Fiona, Thank you very much for your lovely review and recommendation. We are delighted that you are totally happy with the unique ring that we created to your specifications and we are sure that you will wear it with love and cherish it always. Warm wishes Kristina Customer Care

Posted 2 years ago

“So pleased with my ashes ring it’s perfect looks so lovely and just my style. The range is excellent service was brilliant and the ring was made and delivered in record time. 100% recommendation from me.”

Cherished Urns 5 star review on 12th August 2022

Helpful Report

Posted 3 years ago

Dear Amy, We are so pleased that you were able to find the perfect ring for you and that you trusted us to create this unique ring so your mum can accompany you always. We know that wearing it will bring you comfort and that you will cherish it forever. Thank you so much for your lovely review we really appreciate it. Warm wishes Kristina Customer Care

Posted 2 years ago

“very good service, my pendant, very good price, came to me in 3 working days. I recommend this company for the sympathy on the phone, the very good brochure, and the speed of delivery.10/10 for everything”

Helpful Report

Posted 3 years ago

Dear Michael, Thank you for also taking the time to leave us such a nice company review. Your positive comments are very much appreciated as we all work hard to make this sad purchase as swift and simple as possible. We are delighted that you love your chosen self-fill pendant and we know that having your loved one forever close to your heart will bring you comfort. Best wishes Kristina Customer Care

Posted 2 years ago

“Absolutely love my ring really makes me feel closer to my mum when I wear it. Its beautifully made. There was a slight scuff on the ring but this problem was very quickly sorted excellent customer service. Totally worth every penny. I'm really happy with it.”

Cherished Urns 5 star review on 11th August 2022

Helpful Report

Posted 3 years ago

Dear Darren, We are delighted that you love this stunning ring that we created to your specifications and that you are finding comfort wearing it and knowing that your mum is still close by and accompanying you always. We pride ourselves on our excellent customer service so we are very pleased that our amazing team sorted out the problem to your complete satisfaction. Many thanks for posting your review and for sharing the photo, we always love to see our creation on the finger it was destined for. Best wishes Kristina Customer Care

Posted 2 years ago

“Can't fault Cherished Urns, everything is done very professionally, respectfully and speedily. The little touches are perfect and my ring came back in lovely packaging.”

Helpful Report

Posted 3 years ago

Dear Julie, Thank you for your lovely review and for noticing the care and attention that we put into all aspects of every item that we create. We are so pleased that you love your ring and we are sure that you will wear it with much love and cherish it forever. Warm wishes Kristina Customer Care

Posted 2 years ago

“I bought my first full sized urn when my son died. 4 years later I bought a miniature of the same urn so that we can take a small amount of his ashes out to Australia to be buried under a tree his sister has planted in his memory. Both urns are beautiful and the service was first class.”

Helpful Report

Posted 3 years ago

Dear Iris, Thank you so much for sharing your heartfelt review, your kind words and beautiful story mean a lot to us. We love to hear how our products bring comfort and help families to be reunited. We wish you a safe and pleasant journey Best wishes Kristina Customer Care

Posted 2 years ago

“Beautiful urn perfect for travelling.”

Helpful Report

Posted 3 years ago

Dear satisfied customer, Thank you for also giving our company a five-star rating and for sharing the photo of your chosen Autumn leaves scatter urn. They are ideal for the safe and convenient transportation of precious ashes and we are very pleased that you are totally happy with your purchase. Warm wishes Kristina Customer Care

Posted 2 years ago

“lovely shaped urn but quality not quite what I expected with dint on lid and paintwork sparse plus presentation box and bag had a strange odour”

Helpful Report

Posted 3 years ago

“I am overwhelmed with the 2 pieces of jewellery I purchased from yourself. They are more than perfect in every single way. The order taken from start to finish was a swift process n delivered with care. They came wrapped to perfection with every care taken The lady I spoke to over the phone regarding my order was more than professional, caring and thoughtful and I found her very helpful when asking questions about y orders. Thankyou so much, my pieces of jewellery containing my mums ashes mean the absolute world to me Kind regards Katie storf”

Helpful Report

Posted 3 years ago

Dear Katie, We are so pleased that you love the two unique pieces of jewellery that we created for you so that your mum can accompany you always. We know that you will find comfort wearing them and that you will cherish them forever. Thank you so much for your lovely review and for noting the care and attention to detail that we put into the creation and packaging of all our items. Warm wishes Kristina Customer Care

Posted 2 years ago

“Brillant service kept me informed of my order all way”

Helpful Report

Posted 3 years ago

Dear Samantha, We are so pleased that you have been happy with our service and that our regular updates during the creation of your bespoke ring and earrings helped to allay any worries that you may have had. We do our best to make the whole process as swift and simple as possible so we very much appreciate your review and positive comments. Best wishes Kristina Customer Care

Posted 2 years ago

“I LOVE my ashes ring, I ordered gold and it took a little longer to wait for but was aware upon ordering it would take longer than the sliver orders, but well worth the wait. The ring will always be worn now so part of my dearly missed partner will be with me always for the rest of my time here on earth. Great communication when ordering and when order was complete and on its way to me. Very happy customer, and will use again when ordering pieces for the children this first Christmas that they will have to face without their dad 💔”

Cherished Urns 5 star review on 8th August 2022

Helpful Report

Posted 3 years ago

Dear Tracey, Thank you for also leaving us such a lovely company review and for sharing the photo of your stunning 9K Gold Waves ring that we carefully created to your specifications and engraved with your chosen words. We are delighted that you are totally happy with it and with our service and we look forward to creating more pieces of unique jewellery for your family soon. Warm wishes Kristina Customer Care

Posted 2 years ago

“I have brought two rings from Cherished Urns and both totally amazing, thank you so much for two super items.”

Helpful Report

Posted 3 years ago

Dear Rebecca, We are delighted that you have returned to us for a second bespoke ring, as repeat customers are our very best recommendation. Many thanks for taking the time to leave us your review, we very much appreciate it and we are delighted that you love both of the unique rings that we have created for you. Warm wishes Kristina Customer Care

Posted 2 years ago

“Beautiful urn just what we wanted for John, it’s perfect.”

Helpful Report

Posted 3 years ago

Dear Christine, Thank you for also leaving us your review of our company and we are so pleased that you are totally happy with the wooden casket that you selected and with our service. We do our best to offer a wide choice of quality urns and to make this sad purchase as quick and simple as possible to try to make this sad time a tiny bit easier. Best wishes Kristina Customer Care

Posted 2 years ago

“The urn was perfect and I rang and ask for some advice. Very helpful and a quick delivery.”

Helpful Report

Posted 3 years ago

Dear Shirley, Many thanks for your kind words and positive comments. They mean a lot to us as we all work hard to provide a caring and effiecnt service to help make this sad purchase as simple and special as possible. Best wishes Kristina Customer Care

Posted 2 years ago

“Very pretty ring but the band is very thin I was very disappointed as I couldn’t wear it every day and for 450.00 it’s a lot of money to be left in a drawer . Service was great though”

Cherished Urns 3 star review on 6th August 2022

Helpful Report

Posted 3 years ago

Dear Debbie, Thank you for your comments regarding the Bubble Band ring that we recently created for you in 9k Gold and for sharing the photo. We think that your choice of ring looks absolutely lovely, elegant, and tasteful. This is one of our daintier styles, but this bepoke piece of jewellery is crafted to the highest standard and you can wear it daily and enjoy the peace that having your loved one accompanying you again. Kind regards Kristina Customer Care

Posted 2 years ago

“This company is amazing received my ring. Its above and beyond more than I expected. They keep you posted on arrival of your ashes going through the process of making it and when it’s been done to also your dispatch date”

Cherished Urns 5 star review on 6th August 2022

Helpful Report

Posted 3 years ago

Dear Gaynor, We are delighted that your bepoke ring has exceeded your expectations and that you found our regular updates during its crafting to be useful and reassuring. Thank you so much for leaving us such a nice review and for sharing the photo of your beautiful ring, we are sure that you will wear it with love and cherish it forever. Warm wishes Kristina Customer Care

Posted 2 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews