Cherished Urns Reviews

Name: Cherished Urns
Address: Heron House, 2 Garforth place, Milton Keynes, Buckinghamshire
Rating: 4.90

4.9 Rating 4,972 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you so much for the swift delivery of my urn. It looks lovely and I’m taking great peace from my mum and dad being back together. Xx”

Helpful Report

Posted 5 years ago

Dear Sally, Thank you for also taking the time to leave us a review of our company. We are so pleased that we were able to ship your chosen urn to you quickly and we hope that knowing that your mum and dad are together again and resting peacefully in this lovely place will continue to bring you comfort and peace. With best wishes Kristina Customer Care

Posted 5 years ago

“Everything about this delightful company is professional: from the choice-making, the easy-to-use website, the step-by-step instructions as to how to "deliver" your ashes back to the company for manufacture of your chosen item, to the final delivery. The packaging is worth keeping for ever too! Their correspondence is immediate and I never once felt unsure of what I was doing. I can't recommend these wonderful people highly enough.”

Helpful Report

Posted 5 years ago

Dear Caroline, Thank you so much for your glowing review and recommendation. We very much appreciate your kind words as we all work hard to create incredible products and to offer outstanding and caring service. We are pleased that our policy of keeping you updated through the crafting process helped to allay any worries you may have had. We hope that wearing your bespoke piece of memorial jewellery will bring you comfort and that you will cherish it forever. With warm wishes Kristina Customer Care

Posted 5 years ago

“I ordered an urn and it came very very quickly. I was very impressed.”

Helpful Report

Posted 5 years ago

Dear Carol, We are so pleased that we were able to get your chosen urn to you quickly. We try to offer a swift, efficient, and personalised service to try and make things a little bit better at this sad time. We are so pleased that you were able to encounter an appropriate urn and we hope that its beauty brings you comfort and peace. Thank you for leaving us your review, we very much appreciate it. With warm regards Kristina Customer Care

Posted 5 years ago

“The urn arrived very quickly and was well packaged. Very happy with the purchase and the service.”

Helpful Report

Posted 5 years ago

Dear Wendy, Thank you for also taking the time to leave us your review of our company. We are so pleased that you are totally happy both with your chosen urn and with our service. We do our best to offer a wide selection of high-quality urns and to ship them quickly and well-packaged to try and make things a little bit easier at this sad time. With kind regards Kristina Customer Care

Posted 5 years ago

“Was very easy to order what i wanted. I only ordered the do it yourself pendant but in time i will order a pendant with my dads ashes in.I also added some of my own pendants. Was very quick delivery aswell. Would definitely recommend cherished urns”

Cherished Urns 5 star review on 29th July 2020

Helpful Report

Posted 5 years ago

Dear Natalie, We are so pleased that you found our ordering process to be easy to follow and that you are totally happy with your self-fill memorial necklace. We hope that wearing it will bring you comfort, knowing that your dad is still closeby and accompanying you always. Thank you so much for leaving us your review and for sharing the lovely photo of your heart-shaped pendant, it looks beautiful alongside your other two memoirs of your dad. With warm wishes Kristina Customer Care

Posted 5 years ago

“First class service by phone Helpful and courteus. Ordered 2 items . Both of which arrived a day earlier than predicted. Quality products”

Helpful Report

Posted 5 years ago

Dear Derek, We are delighted that you are totally happy with both of the urns that you recently purchased from us and also with our service. We do our best to provide an efficient and caring service, to offer high-quality products and to ship them quickly and well packaged to try and make things a little bit easier at this sad time. Thank you so much for taking the time to leave us your lovely review and we hope that your urns will bring comfort and peace to you and your family. With warm wishes Kristina Customer Care

Posted 5 years ago

“I had a problem with the frist urn I was sent got in touch replayed to me email straight away sent me new urn free offf charge next day happy with my new urn excellent service”

Helpful Report

Posted 5 years ago

Dear Natasha, Thank you for taking the time to leave us your review, we very much appreciate it. We apologise again for the problem with your chosen urn but we are pleased that we were able to get a replacement one to you quickly and that this one was in perfect condition. We do our best to ensure that all of our products arrive in perfect condition but on the infrequent occasions that they don't, we do our utmost to sort out a replacement as quickly and simply as possible. Thank you so much for your understanding and we hope that your replacement chosen urn will bring you comfort and peace. With best wishes Kristina Customer Care

Posted 5 years ago

“Brilliant service and experience with Cherished Urns. Their customer service was excellent, especially when they allowed me to update my order after having a change of heart with the ring I had chosen. The teardrop ring is absolutely gorgeous and it brings so much comfort knowing my lovely Nan is always with me now. I was kept updated throughout the whole process which put me at ease and built my trust with the company. Thank you so much Cherished Urns. I will be recommending you to everyone I know X”

Cherished Urns 5 star review on 28th July 2020

Helpful Report

Posted 5 years ago

Dear Charlotte, Thank you for leaving us such a lovely review, and for giving us your recommendation. Also for sharing the beautiful photo of the special memorial ring that we recently created for you. It looks truly lovely and we are delighted that having your Nan close by and accompanying you always is bringing you comfort. We are so pleased that you entrusted us with this delicate task and that you were completely happy with our service. Also that our regular updates helped to ease any worries you may have had. We hope that when you contemplate the profound beauty of this lovely ring your heart may be filled with happy memories of all those special times you spent with our Nan and that these may bring you peace. With warm wishes Kristina Customer Care

Posted 5 years ago

“I am so pleased with my ring containing my mum's ashes. Cherished runs made the whole experience of ordering &receiving my ring easy & hassle free. They sent me a email letting me know when they had received mum's ashes . My sister was so impressed that she has also ordered a ring. Thank you so much.”

Helpful Report

Posted 5 years ago

Dear Graeyme, Thank you for taking the time to leave us your review. We are so pleased that you found our ordering process to be simple and that our policy of keeping you updated throughout the crafting process was helpful. We do our best to make everything as swift and stress-free as possible and we are delighted that you are totally happy with your special memorial ring. We look forward to creating one for your sister also, and we hope that you will both find comfort and peace knowing that your mum is still closeby and accompanying you always. With warm wishes Kristina Customer Care

Posted 5 years ago

“Received my necklace in great time with very good communication from the company! It all felt very trusted and personal, my necklace is absolutely beautiful I can’t thank you enough cherished urns for a great service and also now making me feel I have my loved one close to me always.. Thankyou xx”

Helpful Report

Posted 5 years ago

Dear Amy, Thank you for also leaving us such a nice review of our company. We do our best to make the whole process of creating bespoke pieces of memorial jewellery as swift and stress-free as possible and we hope that our policy of keeping you updated throughout the crafting may have allayed any worries you might have had. Thank you so much for entrusting us with this delicate task and we hope that wearing your special necklace brings you comfort and peace. With best wishes Kristina Customer Care

Posted 5 years ago

“Scattering tube delivered very quickly and worked well to scatter ashes. Packed well.”

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Posted 5 years ago

“What an amazing company. My lovely husband passed away five weeks ago and I placed an order for a beautiful urn and the Honour ring. I received the urn first, very promptly and packaged safely. The ring arrived just over a week after Cherished Urns received a small amount of his ashes that were placed within it. Again, the ring arrived beautifully presented in it's velvet box. Thank you all at Cherished Urns for the truly amazing service and beautiful products. My husband would be so pleased.”

Helpful Report

Posted 5 years ago

Dear Sue, Thank you for also leaving such a lovely review of our company. We very much appreciate your kind words as we do our best to offer outstanding products and to ship them quickly and well-packaged and to offer a personalized and caring service. We are so pleased that you are totally happy with both of your chosen products and we hope that they will bring you comfort and peace and that you will cherish them forever. With best wishes Kristina Customer Care

Posted 5 years ago

“Beautiful urn. Couldn't be any better. The delivery was quick”

Helpful Report

Posted 5 years ago

Dear Zoe, We are so pleased that you were able to find an urn worthy to hold your loved one's ashes on our website and that you are happy both the quality of the urn and with the speed of our delivery. We do our best to offer a wide choice of urns at fair prices and to ship them quickly and well packaged to try and make things a little bit easier at this sad time We hope that your chosen urn brings comfort and peace to you and your family. With best wishes Kristina Customer Care

Posted 5 years ago

“It was a very smooth process from order to delivery. I was kept fully updated on progress and my ring actually arrived earlier than I had expected. The ring itself is beautiful. Highly recommended”

Helpful Report

Posted 5 years ago

Dear Helen, Thank you for leaving us your review and for giving us your recommendation. We do our best to make the whole process as swift and stress-free as possible. We are delighted that you are totally happy with the special memorial ring that we recently created to your specifications and we hope that wearing it brings you comfort and that when you contemplate its profound beauty your heart may be filled with peace. With best wishes Kristina Customer Care

Posted 5 years ago

“The order was done promptly and with sensitivity”

Helpful Report

Posted 5 years ago

Dear Susan, Thank you for leaving us your review of our company, we really appreciate you taking the time to do so. We hope that your chosen tealight miniature urn brings you comfort and that when you light the little candle and contemplate its flickering flame your mind may be filled with happy memories that help you to find peace. With best wishes Kristina Customer Care

Posted 5 years ago

“I was very impressed with your prompt service and no charge for delivery, and thank you indeed for your kindness. Jan Gibbons 😊”

Helpful Report

Posted 5 years ago

Dear Jan, We are so pleased that you were able to encounter the product that you were looking for on our website and that you are entirely satisfied with it and with our service. We hope that it helps to make the final farewell a calm and special moment. thank you for taking the time to leave us your review, we very much appreciate your kind words. With warm wishes Kristina Customer Care

Posted 5 years ago

“I recently purchased three beautiful rings from Cherished Urns, for myself and my two young daughters. The quality and craftsmanship are outstanding. I would definitely purchase from here again, highly recommended. A massive thank you, to all at Cherished Urns.”

Helpful Report

Posted 5 years ago

Dear Clare, Thank you so much for entrusting us with the delicate task of creating these three special memorial rings for you and your daughters. We are delighted that you are completely happy with both the finished products and with our service, We hope that wearing them will bring comfort and peace to each one of you and that you will cherish them forever. Thank you for taking the time to leave us your review and for giving us your recommendation, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 5 years ago

“Amazing service especially given the current situation. The ring I got is amazing means a lot to me to have a part of my dad with me.”

Helpful Report

Posted 5 years ago

Dear Alice, Thank you so much for leaving us your review. Your kind words mean a lot to us as we are all working hard to keep things running as normally as possible at this difficult time. We are delighted that you are totally happy with the bespoke memorial ring that we recently created for you and we hope that when you wear it you feel that your dad is still close by and accompanying you always and that this may bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 5 years ago

“I'm so pleased with my purchased. It brings great comfort. Thank you. Very quick delivery too.”

Helpful Report

Posted 5 years ago

Dear satisifed customer, We are so glad that we were able to get your chosen urn to you quickly and that it is bringing you comfort. Thank you so much for finding a moment to leave us your review, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 5 years ago

“Absolutely beautiful exactly what we were looking for for my wonderful mum. Thank you”

Helpful Report

Posted 5 years ago

Dear satisifed customer, We are so pleased that you were able to encounter an urn worthy to hold the precious ashes of your mum. We hope that when you observe its lovely form and rich colour your heart may be filled with happy memories of all the special moments that you shared and that these may bring comfort and peace. With warm wishes Kristina Customer Care

Posted 5 years ago

Cherished Urns is rated 4.9 based on 4,972 reviews