Cherished Urns Reviews

Name: Cherished Urns
Address: Heron House, 2 Garforth place, Milton Keynes, Buckinghamshire
Rating: 4.90

4.9 Rating 4,972 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,972 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing customer service”

Cherished Urns 5 star review on 16th July 2020

Helpful Report

Posted 5 years ago

Dear Belinda, We are delighted that you have been happy with our service as we do our best to make the whole process as swift and stress-free as possible to try and make things a little bit easier at this sad time. Thank you for taking the time to leave us your review and for sharing the lovely photo of the beautiful tribute you have created for your husband. We hope that this lovely urn brings you comfort and peace. With kind regards Kristina Customer Care

Posted 5 years ago

“Very good service all round.”

Helpful Report

Posted 5 years ago

Dear Janice, Thank you for taking a moment to leave us our review. We are delighted that you have been happy with our service and we hope that the special bespoke memorial ring that we recently crafted to your specifications brings you comfort and that when you contemplate its profound beauty you may be filled with peace. With kind regards Kristina Customer Care

Posted 5 years ago

“When my wife died late last year I purchased 2 urns and divided her ashes between them. One was water soluble So that I could disperse Half of her ashes safely on the Mersey in front of her beloved Liver buildings. The other conventional urn is at home with me to ready to have half my ashes added when I die. The combined ashes will then be interned in the local cemetery. My daughter has instructions to purchase another water soluble urn for me to be placed in the sea along the North coast of Anglesey. All of these urns will have more than fulfilled both of our wishes for our remains.”

Helpful Report

Posted 5 years ago

Dear David, We are touched that you have chosen our urns to fulfil the last wishes of yourself and your late wife. We are so pleased that you were able to find suitable urns to meet your needs on our website and we hope that they have brought you comfort. It is so lovely that you have thought about and made these plans so that you can be sure that your family know your wishes and you can rest peacefully knowing that they will be completed. Thank you so much for leaving us your lovely review, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 5 years ago

“Very impressed with the necklace which I ordered. It arrived much quicker than expected in the current situation. Very good value for money”

Helpful Report

Posted 5 years ago

Dear Pam, We are so pleased that you were able to find a self-fill necklace that you liked from those that we offer on our website and that we were able to get it to you quickly. We are all working hard to keep things running as near to normal as possible at this strange time and we very much appreciate you leaving us such a nice review. We hope that your pendant brings you comfort knowing that your loved one is still close by and accompanying you always. With warm wishes Kristina Customer Care

Posted 5 years ago

“We were very impressed with not only the service from Cherished Urns, but also the quality of their products. Our item arrived quickly and safely, packaged well and the value for money was excellent. The urn itself was even more beautiful in real life and we are so pleased with this purchase. Highly recommend.”

Helpful Report

Posted 5 years ago

Dear satisifed customer, Thank you so much for leaving us your lovely review and for giving us your recommendation, we very much appreciate your kind words. We are delighted that your chosen urn exceeded your expectations and we hope that it brings comfort and peace to your family knowing that your loved one rests peacefully in this lovely place. With best wishes Kristina Customer Care

Posted 5 years ago

“We ordered a teardrop urn which was delivered the next day and was boxed & packaged beautifully. The urn itself is very good quality & elegant. We believe it is very fitting. We have previously ordered a white gold kneclace and ring. All for my wonderful much loved Dad's ashes and your products have given the family comfort at a very difficult time. Thank you”

Helpful Report

Posted 5 years ago

Dear satisfied customer, Thank you for also leaving us such a lovely review of our company. We are glad that we were able to get your chosen urn to you quickly and that you were happy with our careful packaging. We are so pleased that the pieces of memorial jewellery that we have made for you and now this lovely urn have brought comfort to your family, We hope that knowing that your dad rests peacefully in this lovely place brings you peace and that when you contemplate its beauty your hearts may be filled with happy memories of the wonderful times spent with him. With best wishes Kristina Customer Care

Posted 5 years ago

“Lovely urn just as its picture and arrived very quickly.”

Helpful Report

Posted 5 years ago

Dear satisifed customer, We are delighted that you are happy with your chosen urn and the speed with which it was delivered. We do our best to offer a wide choice of urns and to ship them quickly and safely to try and make things a little bit easier at this sad time. Thank you for taking a moment to leave us your review, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 5 years ago

“Outstanding service , beautiful product”

Helpful Report

Posted 5 years ago

Dear Maria, Thank you so much for taking the time to leave us your review. We are delighted that you have been happy with our service and your chosen product. We hope that when you contemplate the profound beauty of your bespoke memorial ring your heart may be filled with happy memories that bring you comfort and peace. With best wishes Kristina Customer Care

Posted 5 years ago

“A very good service, I received emails regularly regarding my order. I emailed Shari on a couple of occasions asking a few questions and was emailed straight back which was fantastic. The jewellery was of the highest quality and absolutely beautiful. So very pleased, would recommend Cherished Urns.”

Helpful Report

Posted 5 years ago

Dear Jane, Thank you so much for leaving us such a lovely review and for giving us your recommendation. We really appreciate your Kind words as providing outstanding and caring customer service is of the utmost importance to us. We are delighted that you are satisfied with the items of memorial jewellery that we recently crafted to your specifications and we hope that each one brings comfort and peace to the wearer. Thank you for entrusting us with this delicate task. With warm wishes Kristina Customer Care

Posted 5 years ago

“I'm very pleased with my necklace, very prompt arrival too. Thank you.”

Helpful Report

Posted 5 years ago

Dear Kathryn, Thank you for leaving us your review, we very much appreciate it. We are so glad that you were able to find a self-fill pendant that you liked on our website and that we were able to ship it to you quickly. We do our best to offer a wide choice of jewellery to suit all tastes and we hope that your chosen necklace brings you comfort by having your loved one close by. With best wishes Kristina Customer Care

Posted 5 years ago

“Even during the pandemic you still managed to give a good service thank you so much. The ring I ordered is beautiful and I will feel like there's always apart of mum with me. thank you S Smith”

Helpful Report

Posted 5 years ago

Dear Shirley, Thank you for also taking the time to leave us such a nice review of our company. We have all worked hard to try and keep things running smoothly during this difficult time and we are so pleased that you have been happy with our service and with the finished product. We hope that wearing your special ring will bring you comfort knowing that your mum is still close by and accompanying you always. With best wishes Kristina Customer Care

Posted 5 years ago

“Lovely product and recieved prompt delivery with updates Would recommend this company cherished Urns”

Helpful Report

Posted 5 years ago

Dear Ashley, Thank you for leaving us your review and for giving us your recommendation. We are so pleased that you were able to encounter two miniature urns that met your needs on our website and that you are happy both with the quality of the products and with our service. We hope that these lovely little urns bring comfort and peace. With warm wishes Kristina Customer Care

Posted 5 years ago

“I was very impressed with the service & prompt delivery of my precious memorial ring, which looks just as I had wished for.”

Cherished Urns 5 star review on 11th July 2020

Helpful Report

Posted 5 years ago

Dear Ann, Thank you so much for leaving us your review and for sharing the lovely photo of the special memorial ring that we recently crafted to your specifications. We always love to see one of our creations on the finger that it was destined for, and your looks really lovely. We hope that when you contemplate its beauty your heart may be filled with happy memories that bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 5 years ago

“A beautiful urn well finished who could ask for more.”

Helpful Report

Posted 5 years ago

Dear James, Thank you for leaving us your review, we very much appreciate you taking the time to do so. We are delighted that you are totally satisfied with the urn that you recently purchased from our website and we hope that it will bring comfort and peace to you and your family. With best wishes Kristina Customer Care

Posted 5 years ago

“Very pleased with the service i received, pleasant person taking my orders. The Jewellery is beautiful well worth what i paid. Highly Recommend this company.”

Helpful Report

Posted 5 years ago

Dear Angela, We are delighted to hear that you have been happy with our service and with the attention you have received as well as with the quality of your chosen product. Thank you so much for taking the time to leave us your review and for giving us your reconmendation, it is very much aopreciated. With best wishes Kristina Customer Care

Posted 5 years ago

“This is the first time I have dealt with this company and I purchased a memorial ring of my late beloved mum From the moment I contacted them I was treated with uttermost respect not only for myself but also for my late mum. I was advised of a delivery date and was also advised of any delay which may occur due to the recent pandemic in the UK. I received my ring by courier on the date stated and was extremely we packed. When I looked at the ring I was overwhelmed with its total beauty and the fantastic quality which means so much to me in memory of my late mum. This company is in a league of its own with the caring side of its customers and the quality of the finished items is phenomenal. I would definitely recommend this company to anyone..”

Helpful Report

Posted 5 years ago

Dear Paul, Thank you so much for leaving us such a fantastic review of our company and for recommending us. Providing outstanding and compassionate customer service and creating increduble pieces of memorial jewellery that will be cherished forever are of the utmost importance to us, and we are delighted that you have been pleased with our company in both these aspects. We hope that your special ring brings you comfort knowing that your mum still accompanying you and that when you contemplate its beauty your heart may he filled with happy memories that help you to find peace. With warm wishes Kristina Customer Care

Posted 5 years ago

“Brilliant product and even better customer service!”

Helpful Report

Posted 5 years ago

Dear Beth, Thank you for also leaving us your review of our company, we very much appreciate your kind words. We are delighted that you are totally satisfied both with your bespoke memorial ring and with our service and we hope that it will be cherished forever. With warm wishes Kristina Customer Care

Posted 5 years ago

“Very efficient service and fast delivery, even listening to unusual requests and fulfilled them”

Helpful Report

Posted 5 years ago

Dear Anne, We are delighted that we were able to fulfill your requests and to get your chosen product to you quickly. We do our best to offer an efficient personalised service and to make everything as quick and simple as possible. We hope that your chosen product will bring you comfort and help you to find peace. With kind regards Kristina Customer Care

Posted 5 years ago

“I wanted something special to bring my parents together again after recently losing my mum. It took ages to choose as Cherished Urns has such a lovely choice but I decided on the small urn with butterflies. My order was processed immediately and my order delivered a day earlier - customer service was excellent and I have dealt with a number of other businesses during this strange time who have disappointed with their customer service - this is definitely NOT Cherished Urns - thank you very much.”

Helpful Report

Posted 5 years ago

Dear satisfied customer, Thank you so much for leaving us such a lovely review of our company. It really means a lot to us as we work hard to offer an outstanding and caring service and to provide a wide choice of high quality products. We hope that your chosen urn brings you comfort knowing that your parents are now reunited and resting peacefully in this lovely place. With warm wishes Kristina Customer Care

Posted 5 years ago

“I found Cherished Urns online when I was looking for ways to share my late wifes ashes with close family. I must say that everything about it was what I needed. Both my daughter and my sister in law for whom I bought the urns were so pleased it genuinely helped to offset the sadness of the interment.”

Helpful Report

Posted 5 years ago

Dear John, We are so pleased that you were able to find on our website urns that were worthy to hold your wife's ashes. We hope that they bring comfort and peace to the recipients and we are glad they their reaction helped you to feel a little better at this sad time. Thank you for taking the time to leave us your review we very much appreciate it. With best wishes Kristina Customer Care

Posted 5 years ago

Cherished Urns is rated 4.9 based on 4,972 reviews