Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service design of urns appears to be accurate easy to navigate the website”

Helpful Report

Posted 4 years ago

Dear Michelle, We are pleased that you found our website easy to use and that you are happy with your chosen product. We do our best to make shopping with us as swift, simple, and stress-free as possible. Thank you for taking the time to leave us your review. With kind regards Kristina Customer Care

Posted 4 years ago

“Excellent service, quick delivery.”

Helpful Report

Posted 4 years ago

Dear satisfied customer, We are so pleased that you are totally happy with your chosen product and with our service. We do our best to offer a wide range of quality products and to ship them quickly ad well-packaged to try and make things a little bit easier at this sad time. Many thanks for your review and five-star rating of our company. With best wishes Kristina Customer Care

Posted 4 years ago

“Don't know what I was expecting but it truly is something special to put my husband's ashes in. Thank you”

Helpful Report

Posted 4 years ago

Dear Sandra, We are so pleased that you were able to encounter an urn worthy to hold the precious ashes of your husband's ashes on our website. We hope that its beauty will bring you comfort knowing that he rests peacefully in this special place. Many thanks for leaving us your review, it means a lot to us. With warm wishes Kristina Customer Care

Posted 4 years ago

“I ordered the male ring with 2 open lines which has just arrived. It looks so lovely. It really gives a testament to my Dad who I miss so much.”

Helpful Report

Posted 4 years ago

Dear Charlie, We hope that having your dad accompanying you again is helping you to cope with your loss. We are so pleased that you love the unique ring that we created to your specifications and we are sure that you will wear it proudly in memory of a very special man. Thank you so much for leaving us your review, we really appreciate it. With warm wishes Kristina Customer Care

Posted 4 years ago

“Absolutely beautiful memorial jewellery, my mum and I our so grateful 💜”

Cherished Urns 5 star review on 1st June 2021

Helpful Report

Posted 4 years ago

Dear Chloe, We are so pleased that you and your mum are totally happy with the two very special rings that we created for you and we are sure that you will both cherish them forever. Thank you very much for sharing the lovely photo, it is always nice for us to see our creations actually on the fingers that they were made for. Thank you also for taking the time to leave us your review and for awarding us a five-star rating, it really means so much to us. With best wishes Kristina Customer Care

Posted 4 years ago

“Order was delivered within time stated. I’m absolutely thrilled with my memorial ring containing Mum & Dad’s ashes. They are with me 24/7 & I will cherish it forever. Many thanks to you all.”

Helpful Report

Posted 4 years ago

Dear Diane, We are so pleased that you trusted us to create this lovely ring for you and that now your mum and dad can accompany you always. Thank you for taking the time to leave us your review and for sharing the photo of your bespoke ring. It is always very special for us to see our creation on the finger that it was destined for, and yours looks really elegant and beautiful and we are sure that you will wear it with much love. With warm wishes Kristina Customer Care

Posted 4 years ago

“Customer service was lovely, the memorial package included many items which were good quality and easy to understand. My order took around two months to be delivered which was expected as it’s white gold. Overall, I love how my necklace turned out. Will always have an item to remeber my Grandad❤️”

Cherished Urns 5 star review on 31st May 2021

Helpful Report

Posted 4 years ago

Dear Amy, Thank you so much for your lovely review and for sharing the photo of your angel wings necklace. Your choice of white gold with white resin looks amazing and we're sure that having your grandad close again is going to bring you much comfort and peace. With best wishes Kristina Customer Care

Posted 4 years ago

“Great customer service and a top quality product. Very happy and would highly recommend.”

Helpful Report

Posted 4 years ago

Dear Sam We are delighted that you have been happy both with your chosen product and with our service. We do our best to create amazing pieces of memorial jewellery that will be cherished forever and to provide an outstanding and caring service, so we very much appreciate your kind words and your recommendation. With best wishes Kristina Customer Care

Posted 4 years ago

“amazing ring, fabulous quality will wear it every day to feel close to my loved one in heaven x”

Helpful Report

Posted 4 years ago

Dear satisifed csutomer, We are delighted that you love the very special ring that we crafted for you and that you are finding comfort knowing that your loved one is still close by and accompanying you always. Thanks yo for leaving us such a nice review and for trusting us to create this amazing ring for you. With warm wishes Kristina Customer Care

Posted 4 years ago

“Seamless service from start to finish. I chose the paw pendant, with my beloved collie’s ashes, and absolutely love it. I would definitely recommend Cherished Urns and their beautiful range of jewellery”

Helpful Report

Posted 4 years ago

Dear Janet, We are delighted that you love the paw print pendant that you chose and we hope that having your faithful friend with you again and accompanying you always will bring you comfort at this sad time. Many thanks for taking a moment to leave us your review we very much appreciate it. With kind regards Kristina Customer Care

Posted 4 years ago

“Cherished urns are an excellent company. Their ordering system is easy , everything arrived when they said it would , they were honest and upfront about delays due to COVID restrictions . The ring is well made and a great fit . I would use them again and have no hesitation in recommending them.”

Helpful Report

Posted 4 years ago

Dear satisfied customer, Many thanks for your lovely review and for giving us your recommendation. it really means so much to us as we work hard to make purchasing a piece of memorial jewellery from us a swift and simple process, so your kind words are very much appreciated. We are delighted that you are totally happy with your chosen ring and hope that wearing it may bring you comfort and that you will cherish it always. With warm wishes Kristina Customer Care

Posted 4 years ago

“Very good delivery came the next day got a lovely velvet box will be ordering again thank you so much”

Helpful Report

Posted 4 years ago

Dear Vicky, We are so pleased that you are happy with your chosen urn and that we were able to get it to you quickly. We do our best to offer a wide choice of quality urns and to package them carefully to try and make things a little bit better at this sad time. Thank you very much for leaving us your review and we look forward to serving you again soon. With warm wishes Kristina Customer Care

Posted 4 years ago

“I found the ordering process really easy. There was a quick turnaround on the order. When it arrived it was packaged beautifully. I loved the finished product”

Helpful Report

Posted 4 years ago

Dear Lynne, We do our best to make purchasing a piece of memorial jewellery from us swift and simple so we are delighted to hear that you found our website easy to use and that your bracelet arrived quickly and well-packaged, We hope that wearing it may bring you comfort knowing that your loved one is still close by and accompanying you always. Thank you so much for your review, it means a lot to us. With best wishes Kristina Customer Care

Posted 4 years ago

“Chose gold so it took longer but very happy with the finished outcome. The way they arrive also add a finishing touch to getting your item back”

Helpful Report

Posted 4 years ago

Dear Ken, We are so pleased that you are happy with the pieces of gold memorial jewellery that we created for you. Also, that you felt they were worth waiting for and that you appreciated the care we put into the packaging of each one. Thank you so much for leaving us your review and we hope that these very special items will bring comfort and peace. With warm wishes Kristina Customer Care

Posted 4 years ago

“Very happy with the items I have received and service.”

Helpful Report

Posted 4 years ago

Dear Fay, We are so pleased that you are totally happy with your chosen items and with our service. We do our best to make purchasing products from our website as swift and straightforward as possible to try and make things a little easier at this sad time. Many thanks for leaving us your review, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 4 years ago

“I have received my beautiful sweetheart ashes ring with my late husband’s ashes in it. I have only had it for one day and felt so much better knowing he will be with me every minute of every day. I have had so many compliments on how beautiful it is. W feel so much better since I put it on and was able to take my wedding anniversary and engagement ring off and replace it with my beautiful ring. Thank so much everyone who was involved in the making of my ring. Well worth the money and wait and beautifully wrapped a lot of care and attention has been taken with it. I can’t tell you how much this means to me.”

Cherished Urns 5 star review on 29th May 2021

Helpful Report

Posted 4 years ago

Dear Karen, Thank you so much for your heartfelt review. It means so much to us to hear how this very special ring that we created for you is bringing you comfort at this sad time and we hope that when you wear it you will be able to feel your husbands love enveloping you still and know that he is by your side and accompanying you forever. Many thanks for sharing the lovely photo, it is always so nice for us to see our creation on the finger that it was destined for, and your looks so beautiful. We are sure that you will wear it with love and cherish it always. With warm wishes Kristina Customer Care

Posted 4 years ago

“The remaining ashes were returned . The gift was beautifully wrapped.”

Cherished Urns 5 star review on 28th May 2021

Helpful Report

Posted 4 years ago

Dear Tracey, Many thanks for your review, we very much appreciate you taking the time to leave one. We are delighted that you appreciate the care we put into packaging every item and we hope that it made it feel even more special. We always return any unused ashes in a separate secure container as we know how very special they are. With warm wishes Kristina Customer Care

Posted 4 years ago

“Communication was great received emails about my order”

Helpful Report

Posted 4 years ago

Dear Louise, We are delighted that you have been happy with our service and that our regular emails updating you throughout the crafting of your ring were helpful. Thank you for taking the time to leave us your review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“Beautifully, well crafted items, myself and my mum really love our rings, lovely presented and a true gem of a company. We were kept informed all the way through from requesting an ordering pack to the delivery slot of an hour. Would highly recommend to all if you are after a keepsake of your loved ones.”

Helpful Report

Posted 4 years ago

Dear satisfied customer, We are delighted that you and your mum are totally happy with the bespoke memorial rings that we created for you. Thank you so much for leaving us such a positive review and for giving us your recommendation. We really appreciate your kind words as we work hard to create amazing pieces of jewellery that will be cherished forever and to provide an outstanding and caring service. With best wishes Kristina Customer Care

Posted 4 years ago

“Lovely urn well made and mum very pleased with the quality.”

Cherished Urns 5 star review on 27th May 2021

Helpful Report

Posted 4 years ago

Dear Susan, We are so pleased that you were able to encounter an urn worthy to hold the precious ashes of your loved one on our website. We do our best to offer a wide selection of quality urns and to ship them quickly and well-packaged to try and make things a little bit easier at this difficult time. Many thanks for finding a moment to leave us your review and share the lovely photo. With best wishes Kristina Customer Care

Posted 4 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews