Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my purchase .”

Helpful Report

Posted 4 years ago

Dear Frank, Thank you for taking the time to leave us your review. We are delighted that you were able to find a product to meet your needs on our website and we hope that your chosen item brings comfort to you and your family. With best wishes Kristina Customer Care

Posted 4 years ago

“Lovely ring , great service couldn’t fault them at all”

Helpful Report

Posted 4 years ago

Dear Karen, We are delighted that you are totally happy with the special ring that we created for you with much care and respect and with our service. We do our best to make purchasing a piece of memorial jewellery a swift and simple process and to create items that will be cherished and loved forever. Thank you so much for leaving us your review With kind regards Kristina Customer Care

Posted 4 years ago

“Delivery was quick, came earlier than expected (day after order!) communicated really well, email confirmation etc. The Urn was really good quality, packed extremely carefully and well.”

Helpful Report

Posted 4 years ago

Dear Steve, We are pleased that we were able to get your chosen urn to you more quickly than anticipated and that you are totally happy with the quality of the urn and the care we take in packaging it. We hope that it will bring you comfort knowing that your loved one rests peacefully in this lovely place. Many thanks for your glowing review, your kind words really mean a lot to us as we work hard to offer an excellent service. With best wishes Kristina Customer Care

Posted 4 years ago

“Beautiful ring which arrived quickly and in lovely packaging.”

Helpful Report

Posted 4 years ago

Dear satisfied customer, We are so pleased that you love your very special ring and that you appreciate the care we took in making and packaging it. We are sure that wearing it will bring you comfort and peace and that you will cherish it always. Many thanks for your lovely review. With warm wishes Kristina Customer Care

Posted 4 years ago

“The choice and quality of the scatter tubes was very good and as per the product description along with faster than expected delivery. I was very satisfied with Cherished Urns and would certainly recommend them.”

Helpful Report

Posted 4 years ago

Dear satisfied customer, We do our best to offer a wide choice of quality products to suit all tastes and needs, and we are delighted that you were able to encounter a scatter tube you liked. We hope that its practical design helps to make the final farewell a calm and meaningful moment and that you will reuse or recycle this biodegradable product. Many thanks for taking the time to leave us your review, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 4 years ago

“Lovely quality urn, as described and fast delivery. Many thanks”

Helpful Report

Posted 4 years ago

Dear satisfied customer, Thank you for also leaving your review of our company, we very much appreciate your kind words. We do our best to make shopping with us as swift and simple as possible to make things a little easier at this sad time, and we are delighted that you are totally happy with the keepsake urn you chose and with our service. With best wishes Kristina Customer Care

Posted 4 years ago

“Excellent service from order to delivery. My memorial ring is perfect, exactly what I wanted. I will definitely recommend your service to others. Many thanks. Jennifer.”

Helpful Report

Posted 4 years ago

Dear Jennifer, We are delighted that you love the memorial ring that we created for you with much love, care, and respect and that you feel that you are able to recommend our service to others. We hope that you will cherish your special ring forever and find comfort knowing that your loved one still accompanies you. Thank you so much for your lovely review, it means so much to us. With best wishes Kristina Customer Care

Posted 4 years ago

“Absolutely love my ring, so happy :)”

Cherished Urns 5 star review on 23rd May 2021

Helpful Report

Posted 4 years ago

Dear Cheryl, Thank you so much for taking the time to leave us your review and for sharing the lovely photo of the bespoke memorial ring that we recently created for you. We always love to see our creation on the finger that it was destined for, and yours looks so gorgeous, dainty and elegant. We are sure that when you contemplate its profound beauty you will find comfort and your heart will be filled with happy memories. With warm wishes Kristina Customer Care

Posted 4 years ago

“I expected the centre piece to be larger, and the chain a bit thicker, but overall it's pretty and well made,”

Helpful Report

Posted 4 years ago

Dear Helen, Thank you for leaving us your review. We are sorry that you did not find your selected piece of jewellery to be exactly as you expected as we do our best to fairly represent all of our products. We hope that nonetheless, you will wear it with love and pride. With best wishes Kristina Customer Care

Posted 4 years ago

“I absolutely adore the piece you made - I shall now have my Dad with me forever. Thank you so much”

Helpful Report

Posted 4 years ago

Dear satisfied customer, We are delighted to have been able to reunite you with your dad and that you are totally happy with the unique piece of jewellery that we created for you with much love, care, and respect. We hope that having your dad close by again is bringing you comfort. Thank you so much for leaving us your review we very much appreciate it. With warm wishes Kristina Customer Care

Posted 4 years ago

“Thank you for creating a lovely memory locket from the ashes of my beloved dog. It means the world to me and I will wear it always.”

Cherished Urns 5 star review on 22nd May 2021

Helpful Report

Posted 4 years ago

Dear satisfied customer, Thank you so much for leaving us your review and for sharing the gorgeous photo of your adorable dog. We know how hard it is to lose a beloved animal and so we hope that having him with you again and accompanying you always will bring you comfort. With best wishes Kristina Customer Care

Posted 4 years ago

“I absolutely love my ring I received Thankyou very much Wendy hargreaves”

Helpful Report

Posted 4 years ago

Dear Wendy, We are delighted to hear that you love the bespoke memorial ring that we recently crafted for you. We hope that you may find comfort when you contemplate its profound beauty and that your heart may be filled with happy memories that help you to find peace. Many thanks for taking the time to leave us a review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“Very fast, good communication and felt safe to trust them with something so precious”

Helpful Report

Posted 4 years ago

Dear Holly, We do our best to make purchasing something so special online as easy as possible, and we are delighted to hear that you felt sure that we could be trusted to treat the precious ashes of your loved one with the respect and care that they deserve. We hope that our regular updates on the progress of your bracelet were helpful and that you will wear it with love and cherish it always. With warm wishes Kristina Customer Care

Posted 4 years ago

“Amazing service and I just love my ring - it's so pretty - and glad I made the choice although hesitant to choose from a picture only - it was perfect”

Helpful Report

Posted 4 years ago

Dear Dominique, We are delighted that you love the very special bespoke memorial ring that we crafted for you and that the catalogue photo did it justice. We know that ordering something so special online can be worrying so we do our utmost to make the whole process as swift, straightforward, and simple as possible. Many thanks for leaving us your lovely review, your kind words mean a lot to us. With warm wishes Kristina Customer Care

Posted 4 years ago

“Ordered 5 pieces of jewellery with my amazing mum's ashes. Customer service throughout was excellent and jewellery is beautiful and great quality. It came in individual bags and gift boxes, showed a lot of care was taken making these very special pieces of jewellery. I will be highly recommending to friends and family.”

Helpful Report

Posted 4 years ago

Dear Kelly, Thank you so much for your lovely review and for giving us your recommendation. We put much love, care, respect, and attention to detail into all of our creations and we are delighted to hear that you are totally happy with the five very special pieces of memorial jewellery that we crafted for you. We hope that when you wear them you will find comfort knowing that your loved one is still close by and accompanying you always. With best wishes Kristina Customer Care

Posted 4 years ago

“We had four rings made with the mixed ashes of my Mum and Dad, three in silver and one in gold. They are all absolutely beautiful and excellent quality. One of the rings being gold meant the order took a little longer to complete due to hallmarking, but it was well worth the wait! I can now keep my much loved and missed parents with me at all times, and my three children their grandparents. Very friendly, empathetic service from order to delivery. Thank you so much Cherished Urns.”

Helpful Report

Posted 4 years ago

Dear Debbie, Thank you for trusting us to create these very special pieces of jewellery for you and your children and we hope that wearing them will bring each of you comfort and peace. We are sure that having your loved ones accompanying you will give you strength and that you will wear your rings with love and pride in memory of a wonderful couple. Many thanks for leaving us such a complete and positive review, we very much appreciate your kind words. With best wishes Kristina Customer Care

Posted 4 years ago

“I cannot express how I feel about my jewellery. It is just what I wanted. Customer service is excellent.”

Helpful Report

Posted 4 years ago

Dear satisfied customer, We are delighted that you were able to find the items of memorial jewellery to meet your needs on our website where we try to offer a wide range of styles to suit all tastes. We hope that your chosen items will bring you comfort and peace and that you will cherish them always. Thank you so much for taking the time to leave us your review, it is really appreciated by us all here at Cherished Urns. With warm wishes Kristina Customer Care

Posted 4 years ago

“The Classic Beech Wooden Rounded Urn arrived very quickly and looked lovely. Unfortunately, I was unable to remove the lid! When I phoned to speak about it, I was offered a second one, without the need to return it. However, when the second urn arrived, the lid was also impossible to remove! With some help and minimal damage, I was finally able to remove the lid and then had to work hard to sand the wood inside so that the lid was useable. I don't know if anyone else has had this problem, maybe a word with the maker would be of help?”

Helpful Report

Posted 4 years ago

Dear Customer, Thanks for taking the time to share feedback of your Urn purchase. We've taken the comments on board and will be looking into the issue. Yes, the lid of the urn should be secure but this has obviously taken that a little far. Thanks once again, we really appreciated it, Many thanks, Shari

Posted 4 years ago

“Amazing service amazing products attention to detail from start to finish highly recommended”

Helpful Report

Posted 4 years ago

Dear satisfied customer, Many thanks for your positive review. It means so much to us as we do our very best to provide an efficient, respectful, and caring service and to create amazing pieces of jewellery that will be cherished forever. Thank you for noting the attention to detail that we offer to make your chosen item even more special. With best wishes Kristina Customer Care

Posted 4 years ago

“They was so caring of my loved one, they kept me informed and how the parcel is put together is absolutely beautiful. I would highly recommend and have kept the brochure, so I could recommend if someone asks. Thank you again for bringing my husband home safely x”

Cherished Urns 5 star review on 17th May 2021

Helpful Report

Posted 4 years ago

Dear Julie, Thank you so much for leaving us such a lovely review and for sharing the photo of your beautiful ring, it looks really lovely on your finger. We are so pleased that you trusted us to create this very special piece of jewellery for you so that you could be reunited with your husband and we hope that it helps you to feel his love surrounding you always. With warm wishes Kristina Customer Care

Posted 4 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews