Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our urn came, very good quality and very fast delivery and looked exactly like the picture and description. Thank you”

Helpful Report

Posted 4 years ago

Dear Paul, We are so pleased that you were able to find an urn worthy to hold your loved one's ashes and that you felt that our description on the website was fair and accurate. Thank you very much for taking the time to leave us a review, we very much appreciate it, especially at this sad time. With best wishes Kristina Customer Care

Posted 4 years ago

“All done very fast and hassle free !, my ring looks & fits great, very good Company and would highly recommend.”

Helpful Report

Posted 4 years ago

Dear satisfied customer, Many thanks for your positive review and five-star rating of our company. We try to make purchasing a piece of memorial jewellery from us a swift and stress-free process, so we very much appreciate your kind words and recommendation. With best wishes Kristina Customer Care

Posted 4 years ago

“The ridged cross necklace was beautiful, and so easy to fill with ashes, my daughter loved it. The delivery was very quick and I was kept updated at every step. Would use Cherished Urns again.”

Helpful Report

Posted 4 years ago

Dear Johan, We are so pleased that you found the self-fill necklace you chose easy to fill with the little funnel that we provided, and that your daughter is happy with it. Thank you so much for leaving us a positive review and we are so pleased that we were able to get this item to you quickly. We look forward to serving you again in the future. With warm wishes Kristina Customer Care

Posted 4 years ago

“Cherish staff couldn’t help me enough,they answered all my calls and emails promptly .the ring we ordered was delivered on time and was a beautiful tribute to my aunties son which she wears all the time and feels like he is closer to her . Thank you cherish x”

Helpful Report

Posted 4 years ago

Dear Jane, Thank you so much for your positive comments in your review. They really mean a lot to us as we all work hard to provide a caring and respectful service and to create amazing pieces of jewellery that bring comfort and peace. We are delighted that your Aunite loves the ring you asked us to make for her and that she is finding it comforting to wear it and feel her son close by. With best wishes Kristina Customer Care

Posted 4 years ago

“I am delighted with my ring with my Sons ashes . Fabulous . Thank you so much xx”

Helpful Report

Posted 4 years ago

“I can not say enough positiveness about the company the speed in which we got the product, the lovely lady who was so understanding and treated us with such compassion. And finally the ring was so beautiful, special in so many ways. I would definitely recommend this company and their quality products. Thank you”

Helpful Report

Posted 4 years ago

Dear Zoe, Thank you so much for your lovely review, and for giving our company your recommendation. Your kind words mean so much to us as we pride ourselves on our compassionate and attentive service and in creating amazing pieces of jewellery that will be cherished forever. We are delighted that the special ring that you asked us to create for you has met your expectations and we are sure that you will wear it with much love and pride. With best wishes Kristina Customer Care

Posted 4 years ago

“Lots of choice and colours. Easy to order and kept up to date with delivery.”

Helpful Report

Posted 4 years ago

Dear Tracey, We are very pleased that you were able to encounter the perfect ring for your daughter from the selection we offer on our website. We do our best to offer a wide choice and to make the whole process as simple, swift, and stress-free as possible with regular updates and scheduled delivery, Many thanks for leaving us your review, your kind words are really appreciated. With best wishes Kristina Customer Care

Posted 4 years ago

“So impressed with this company, great communication and kept well updated. Absolutely made up with how my new ring looks and how well it was packed with great care and consideration ready for delivery. Thank you so much.”

Cherished Urns 5 star review on 11th June 2021

Helpful Report

Posted 4 years ago

Dear Jenny, We are delighted that you love the beautiful ring that we recently created to your specifications and with the care that we put into the packaging of it. Thank you so much for leaving us such a lovely review and for sharing the phtots. Your ring looks stunning and we are sure that you will cherish it always and wear it with much love. With warm wishes Kristina Customer Care

Posted 4 years ago

“Having used cherished urns twice in the last six months, I can't fault the quality of thier urns & delivery has been very quick, would highly recommend cherished urns.”

Helpful Report

Posted 4 years ago

Dear Kevin, Thank you for returning to us to purchase another urn, we are pleased that you have been happy with your chosen urns on both occasions and with our service. Many thanks for leaving us your review and for giving us your recommendation, there is no higher praise than that of a repeat customer. With kind regards Kristina Customer Care

Posted 4 years ago

“Beautiful ring so happy with it thank you so much x”

Helpful Report

Posted 4 years ago

Dear Cath. We are so pleased that you love the people ring that we crafted for you and we are sure that you will wear I with much love in memory of someone very special Many thanks for leaving us your positive review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“The urn we chose is beautiful thank you”

Helpful Report

Posted 4 years ago

Dear John, We are so pleased that you were able to encounter an urn worthy to hold your loved one's ashes on our website and we hope that its beauty will bring comfort and peace to you and your family. Thank you very much for taking the time to leave us your review, we very much appreciate it, especially at this sad moment. With best wishes Kristina Customer Care

Posted 4 years ago

“I love my ring with my Mums ashes. It was well worth the wait. Thank you”

Cherished Urns 5 star review on 9th June 2021

Helpful Report

Posted 4 years ago

Dear Joanne, Thank you for leaving us a five-star rating and for sharing the lovely photo of the beautiful gold ring that we created for you. As our gold pieces of jewellery are made to order, they do take a little longer, but we are sure that you will agree that it was worth the wait. It looks absolutely stunning and we are sure that you will wear it with much love in honour of a very special lady. With warm wishes Kristina Customer Care

Posted 4 years ago

“Bought the pendant for my niece after her brother died. A lovely piece of jewellery that she is delighted with.”

Helpful Report

Posted 4 years ago

Dear satisfied customer, Many thanks for leaving us your review, we very much appreciate it. We are so pleased to hear that your niece loves the very special pendant that you selected for her and we hope that having her brother accompanying her again is helping her through this sad time. With warm wishes Kristina Customer Care

Posted 4 years ago

“So impressed with this company, my Urn turned up within 2 days of ordering. The quality is outstanding and the velvet box is lovely. The description was exact and I cannot fault it. I wanted something different that I could keep in the garden during the summer and it's perfect.”

Helpful Report

Posted 4 years ago

Dear Rhonda, We are so pleased that you were able to find an urn to meet your needs, and we are sure that the lovely teardrop urn that you selected will look amazing in your garden and fill your heart with happy memories when you contemplate its beauty. Thank you so much for your lovely review, we are delighted that you have been totally happy with your chosen urn, how it was packaged, and with our service. With best wishes Kristina Customer Care

Posted 4 years ago

“I am delighted with my ring - it’s so lovely. Excellent service - there was a delay in delivery but I was kept fully informed. I would highly recommend this company”

Helpful Report

Posted 4 years ago

Dear Lesley, We are so pleased that you love your ring and feel that it was worth waiting for. Whenever there is some delay, we always keep our clients informed and updated regularly as we know how special these pieces of jewellery are. Thank you so much for giving us your recommendation and awarding us a five-star rating, it means so much to us. With warm wishes Kristina Customer Care

Posted 4 years ago

“The ring we received was absolutely amazing thank you so much ❤”

Cherished Urns 4 star review on 7th June 2021

Helpful Report

Posted 4 years ago

Dear Peter, Thank you so much for leaving us your review and for sharing the photo of the beautiful ring that you asked us to create for you. We always love to see our creation on the actual finger that it was made for, and this one looks really lovely and so elegant. We are sure that it will be worn with love and cherished forever. With warm wishes Kristina Customer Care

Posted 4 years ago

“Very pleased with Cherished Urns!! The product was lovely and just what we wanted., so thank you. The service was truly amazing, we ordered it on Friday afternoon and received it on Saturday. Thank you for making a very sad purchase so simple.”

Helpful Report

Posted 4 years ago

Dear Pearl, Thank you for also leaving us such a nice review of our company. We are so pleased that you have been happy with our service as we do our best to make everything as swift and stress-free as possible. We hope that your chosen urn will bring comfort to you and your family knowing that your loved one rests peacefully in this lovely place. With best wishes Kristina Customer Care

Posted 4 years ago

“A wonderful fast service that my mum loved. I had my nans ashes put into a necklace and she loves it, thank you”

Helpful Report

Posted 4 years ago

Dear James, We are delighted that your mum loves the special necklace that you askes us to create for her and hope that wearing it will bring her comfort and peace. Thank you so much for leaving us your review and awarding our company a five-star rating, we very much appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“My memorial ring is amazing. It matches the colours of mine and my late husband's wedding rings. Good quality, fantastic service.”

Cherished Urns 5 star review on 7th June 2021

Helpful Report

Posted 4 years ago

Dear Petra, Many thanks for leaving us your review and for sharing the lovely photo. We always love to see our creations on the fingers they were destined for and your bespoke memorial ring looks amazing and indeed matches perfectly with your wedding rings. What a lovely way to pay tribute to a very special man. With warm wishes Kristina Customer Care

Posted 4 years ago

“I received my three beads with trepidation as I thought they might look 'tacky'. They arrived very well packaged and they were beautiful. I would recommend this company as everything from beginning to end was so well managed and so thoughtful and sensitive to my needs. I will keep back some of my late husband's cremains so that I can have more jewellery made in the future. Thank you so much.”

Helpful Report

Posted 4 years ago

Dear Judy, Thank you very much for taking the time to leave us such a complete review, we very much appreciate your kind words as providing caring and efficient customer service is of the utmost importance to us. We are delighted that your three beads exceeded your expectations and we look forward to creating more bespoke pieces of jewellery for you in the future. With kind regards Kristina Customer Care

Posted 4 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews