Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are delighted with our rings. I was kept informed that Pops had arrived to you safely, which was a great comfort. Our rings were beautifully packaged. Thank you.”

Helpful Report

Posted 4 years ago

Dear Lynne, We are pleased that our confirmation on the arrival of the precious ashes alleviated any worries you may have had as we try to make the whole process as stress-free and simple as possible. We are delighted that you love the rings that we created to your specifications and hope that having Pops close by again is bring you comfort and peace. Thank you for leaving us such a nice review and for noticing the care we put into packaging these very special items. With best wishes Kristina Customer Care

Posted 4 years ago

“Absolutely beautiful ring with my daughter's ashes in it. Made by cherished urns.”

Helpful Report

Posted 4 years ago

Dear satisfied customer, Thank you so much for leaving us your review. We are delighted that you love the very special ring that we created for you and hope that having your daughter close by and accompanying you always is bringing you comfort at this sad time. With warm wishes Kristina Customer Care

Posted 4 years ago

“Very pleased with the Urn delivery was great and so pleased with the box to keep it in”

Helpful Report

Posted 4 years ago

Dear Carol, We are glad that you are happy with your chosen urn, its presentation box, and the speed of delivery. We do our best to make shopping for this sad item as swift, simple, and stress-free as possible, and we hope that your chosen urn brings comfort and peace to you and your family. Thank you very much for your five-star rating of our company, it means so much to us. With wam wishes Kristina Customer Care

Posted 4 years ago

“Fantastic service. Very fast and professional and the earrings are beautiful”

Helpful Report

Posted 4 years ago

Dear Annika, We are pleased to hear that you have been totally happy with our service and that you love the special earrings that we created for you. Thank you very much for taking the time to leave us your review, we really appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“I ordered the large heart shaped ring in the aqua colour. Just love the idea of a little part of my husbands ashes being with me wherever I go. Everyone has commented on the jewellery saying how unusual it is. Ordering was easy and my ring arrived after two weeks. Would definitely recommend.”

Cherished Urns 5 star review on 6th June 2021

Helpful Report

Posted 4 years ago

Dear Marie, Thank you for leaving us such a detailed review and for giving us your recommendation. We are happy that you found the whole process to be easy and that you love your special ring. We hope that having your husband accompanying you always is bringing you comfort and that you can feel his love encompassing you still. With warm wishes Kristina Customer Care

Posted 4 years ago

“Absolutely delighted with the rings we ordered.”

Helpful Report

Posted 4 years ago

Dear Susan, We are so pleased that you love the special rings that we created for you with much care, and respect. Thank you for taking the time to leave us your review, it is greatly appreciated. With warm wishes Kristina Customer Care

Posted 4 years ago

“Had 4 rings made gold and silver ,all process from beginning to end was very straight forward, respectfully treated , beautifully packaged and the rings are beautiful better than pictures would highly recommend x”

Helpful Report

Posted 4 years ago

Dear John, Thank you for trusting us to create these very special rings for you and we are delighted that you found the whole process straightforward and that you have received a respectful and efficient attention. We are delighted that you love the rings and the way they are packaged and that they exceeded your expectations. Many thanks for your review and your positive comments we really appreciate them. With best wishes Kristina Customer Care

Posted 4 years ago

“Excellent service, kept informed of the ashes safe arrival. Beautiful necklace, and presentation of the finished item excellent. Thank you Cherished Urns.”

Helpful Report

Posted 4 years ago

Dear satisfied customer, Thank you so much for your lovely review. Your kind words mean a lot to us as we work hard to create amazing pieces of jewellery that will be cherished forever and to provide a caring and efficient service. We are so pleased that you are happy with your necklace and with the attention to detail that we put into the packaging also. With best wishes Kristina Customer Care

Posted 4 years ago

“I can’t thank Cherished Urns enough. I absolutely kong the ring and bracelet that I have purchased recently for my daughter and myself with my husband’s ashes. Thank you.”

Cherished Urns 5 star review on 5th June 2021

Helpful Report

Posted 4 years ago

Dear Iris, Thank you so much for leaving us your lovely review and for sharing the photos of your very special pieces of jewellery that we created for you with much care and respect. We hope that wearing them will help both of you through this sad time and that you will cherish them forever. With kind regards Kristina Customer Care

Posted 4 years ago

“First class service, was kept up to date,with my order.I ordered a ring,absolutely love it”

Helpful Report

Posted 4 years ago

Dear Sheran, We are so pleased that our regular updates throughout the crafting of your ring and pendant were helpful and hopefully allayed any worries that you may have had. Thank you so much for leaving us your review and we hope that your very special pieces of jewellery will bring you comfort and help you to find peace. With warm wishes Kristina Customer Care

Posted 4 years ago

“My beautiful sweetheart ring with my late husband’s ashes goes everywhere with me now”

Helpful Report

Posted 4 years ago

“My ring is beautiful exactly as the picture decries it . Mine was the sweet heart ring very near and dainty. The customer service was fabulous. Very pleased”

Helpful Report

Posted 4 years ago

Dear Karen, We are so pleased that you felt that our description of the sweetheart ring was accurate and that it has met your expectations. Thank you so much for leaving us your review and for sharing the photo, we always love to see our creation on the finger that it was designed for and your looks so elegant and dainty. With best wishes Kristina Customer Care

Posted 4 years ago

“Absolutely love the items I purchased. Would 100% recommend Landed and delivered in quick turn around”

Helpful Report

Posted 4 years ago

Dear Gary, We are delighted that you are totally happy with your chosen items and that you have given us your recommendation a left us a positive review of our company. We do our best to make shopping with us as swift and stress-free as possible so we very much appreciate your comments. With kind regards Kristina Customer Care

Posted 4 years ago

“I ordered a ring and earrings from Cherished Urns and from the start I loved dealing with them, they are attentive, professional and the end products are beautiful.”

Helpful Report

Posted 4 years ago

“An amazing company. I recommend highly. Communication was fabulous. My ring is beautiful and beyond what I expected. This company did every stage of the process with respect and empathy.”

Helpful Report

Posted 4 years ago

Dear Mega, Thank you so much for leaving us such a nice review and for giving us your recommendation. It means so much to us as we work hard to offer a compassionate and respectful service and to craft incredible pieces of jewellery that will be worn with love. We are so glad that our regular updates were helpful and that your special ring exceeded your expectations. With warm wishes Kristina Customer Care

Posted 4 years ago

“A good selection of memorial jewellery. At a sad and emotional time the service was calm and caring. I am very happy with the design and quality of the gents memorial ring I ordered.”

Cherished Urns 5 star review on 4th June 2021

Helpful Report

Posted 4 years ago

Dear Frederick, We are so pleased that you are totally happy with the bespoke ring that you asked us to create for you and with our service. We aim to offer a caring and efficient service and to create amazing pieces of jewellery that will be cherished forever so we really appreciate your kind words and your positive review of our company. With kind regards Kristina Customer Care

Posted 4 years ago

“So impressed with my necklace I purchased to keep my nieces ashes in and so she is with me all of the time so precious and just what I was looking for. From ordering to delivery everything was so professional and ran smoothly. Constantly updated on my order and was delivered in a very timely manner. This is the third item I have ordered from Cherished Urns and each item has been amazing couldn’t recommend enough.”

Helpful Report

Posted 4 years ago

Dear Amy, Thank you for returning to us to purchase another piece of memorial jewellery. We are so pleased that you were able to encounter the perfect necklace to hold your niece's ashes and that having her close is bringing you comfort. Repeat customers make us very happy and we are delighted that you have felt our service and products are again worth a five-star rating. With warm wishes Kristina Customer Care

Posted 4 years ago

“Absolutely in love with my bracelet which was made. I receive nothing but compliments. It’s so special Such a lovely service and was kept up to date throughout each stage of my order Thank you again Cherished Urns x”

Cherished Urns 5 star review on 3rd June 2021

Helpful Report

Posted 4 years ago

Dear Courtney, Thank you so much for your lovely review and for sharing the photo of your bespoke bracelet. It looks so lovely and dainty and we are sure that wearing it is bringing you comfort and filling your heart with peace. With best wishes Kristina Customer Care

Posted 4 years ago

“Good web site & order was delivered quickly. The scatter Orchid tube was just perfect”

Helpful Report

Posted 4 years ago

Dear Sally, We are very pleased that you were able to find the product that you were searching for on our website. We do our best to offer a wide choice of items and to ship them quickly to try and make things a little better at this difficult time. Many thanks for your review, we really appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“Very fast efficient service at a time when we don't need anty worries”

Helpful Report

Posted 4 years ago

Dear Annette, Thank you for your review and for awarding us a five-star rating. We do our best to make shopping with us quick and straightforward to make things a little bit easier at this sad time. We hope that your chosen item brings comfort and peace to you and your family. With best wishes Kristina Customer Care

Posted 4 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews