Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you very much, this Urn was perfect for my father’s Ashes, with the birds taking him home. The urn arrived safely packed & was lovely presented in its own box. Thank you Cherished Urns for a nice finish.”

Helpful Report

Posted 4 years ago

Dear satisfied customer, We are so glad that you were able to encounter an urn worthy of holding your father's precious ashes and we are sure that the lovely design of this urn will bring you comfort knowing that he rests peacefully in this lovely place. Thank you so much for leaving us such a nice review, we are pleased that the little extra touches that we make were appreciated and hopefully helped to make this sad time a little bit easier. With best wishes Kristina Customer Care

Posted 4 years ago

“I’m am so happy with my mum necklace, cherished urns made what was an awful situation easy and reassured me every step”

Helpful Report

Posted 4 years ago

Dear Claire, Thank you for leaving us such a lovely review. We are so pleased that you are totally happy with your necklace and that you found our policy of keeping you updated throughout the crafting process helped to alleviate any worries you may have had. We do our best to make the entire process as swift and stress-free as possible. We hope that wearing it will bring you comfort and peace knowing that your mum is still close by and accompanying you always. With best wishes Kristina Customer Care

Posted 4 years ago

“They had loads of good, respectful urns to honour your loved ones. I chose a beautiful blue urn with burnished butterflies on it. We still haven’t got my mum back from the crematorium, but when we do I think she’ll like going in there. She will feel like a diva! They also have tasteful jewellery and candle options to match to your urn. They dispatched very quickly. All in all I would recommend this company. Oh and they give £1 to charity if you write a review. What a lovely thing to do.”

Helpful Report

Posted 4 years ago

Dear Fionnuala, Thank you so much for leaving us your lovely review, it really means a lot to us as we do our utmost to offer quality products, ship them quickly, and provide efficient and caring service We are delighted that you were able to encounter an urn worthy to hold the precious ashes of your mum and we hope that it will bring you comfort knowing that she will be resting peacefully in this lovely place. With warm wishes Kristina Customer Care

Posted 4 years ago

“Fast delivery we'll packed beautiful item tyvm x”

Helpful Report

Posted 4 years ago

Dear Cheryl, Thank you for leaving us your review. We are so pleased that you were able to find a product to suit your needs. We do our best to offer a wide range of quality products and to ship them quickly and well-packaged to try and make things a little bit easier at this sad time We hope that your chosen product will bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 4 years ago

“Can you please remove the pictures from my review as these photos were attached in error. Many thanks Tom Murphy”

Helpful Report

Posted 4 years ago

Dear Thomas, Thank you for leaving us your lovely review and for sharing the beautiful photos. We are so pleased that you were able to encounter a suitable keepsake urn among those that we offer on our website and that you were totally happy with the quality of it and with our service. We hope that it will bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 4 years ago

“Excellent service thank you.”

Helpful Report

Posted 4 years ago

Dear Steven, Thank you for taking the time to leave us your review, we very much appreciate it. We are so pleased that you were able to find an urn worthy to hold your loved one's ashes and that we were able to ship it to you quickly. We do our best to offer a wide choice of high-quality products and to make the whole process as swift and stressfree as possible to try and make things a little bit better at this sad time We hope that your chosen urn brings comfort and peace to you and your family. With best wishes Kristina Customer Care

Posted 4 years ago

“Very good service very quick delivery thank you”

Helpful Report

Posted 4 years ago

Dear Emma, Thank you for also leaving such a nice review of our company we very much appreciate it. We try to make everything as stress-free as possible and to deliver products quickly and well-packaged. We hope that your chosen self-fill memorial pendant brings you comfort knowing that your loved one is still close by and accompanying you always. With best wishes Kristina Customer Care

Posted 4 years ago

“Very happy with my necklace, was quick and easy to order and it came really quick. Would definitely recommend cherished urns.”

Helpful Report

Posted 4 years ago

Dear Laura, We are delighted that you are happy with your chosen necklace and that you found our website easy to use. We do our best to make everything as swift and straightforward as possible and we are most grateful that you left us such a nice review and gave us your recommendation We are sure that your necklace will bring you comfort knowing that your loved one still accompanies you. With warm wishes Kristina Customer Care

Posted 4 years ago

“Was delighted with my ring quick service absolutely brilliant company would definitely recommend. This is my third ring I’ve had made now. Always very happy with the rings and service”

Helpful Report

Posted 4 years ago

Dear Karen, Thank you for entrusting us once again to create you another bespoke memorial ring and for giving us your recommendation. We do our best to create unique pieces of memorial jewellery that brings comfort and that will be cherished forever and to provide an attentive and caring service, so we really appreciate your kind and your return business. We are sure that each of your special rings holds wonderful memories for you and that wearing them will bring you peace. With warm wishes Kristina Customer Care

Posted 4 years ago

“Fantastic service”

Helpful Report

Posted 4 years ago

Dear Tracey, Thank you for leaving us your review. We are delighted that our policy of keeping you updated throughout the crafting of your bespoke memorial locket was helpful, and hopefully, eased any worries you might have had. We hope that wearing it will bring you comfort and peace and that you will cherish it forever. With warm wishes Kristina Customer Care

Posted 4 years ago

“Excellent communication and fast delivery. Very pleased with urn - as described and value for money. Would recommend this company without hesitation.”

Helpful Report

Posted 4 years ago

Dear satisfied customer, We are delighted that your chosen urn met your expectations and that we were able to get it to you quickly. We do our best to offer a wide choice of high-quality urns at fair prices and we are glad that you were able to encounter one worthy of holding your loved ones' ashes. We hope that its beauty brings comfort and peace to you and your family. With best wishes Kristina Customer Care

Posted 4 years ago

“Delighted with our cherish urn, just what we were looking, excellent service with very prompt delivery”

Helpful Report

Posted 4 years ago

Dear Claire, We are delighted that you were able to encounter an urn worthy to hold your loved one's ashes on our website and that you were happy with the speed of the delivery. We hope that it brings comfort to you and your family knowing that your loved one rests peacefully in this beautiful place. Thank you for taking the time to leave us your review, it is much appreciated. With best wishes Kristina Customer Care

Posted 4 years ago

“Thank you for supplying a lovely quality product. It was packaged really well and the travel packaging when removed, revealed presentation packaging that made the urn really special. We had ordered on behalf of a family and they were really happy with the choice they had made. We will have no hesitation in buying from Cherished Urns again.”

Helpful Report

Posted 4 years ago

Dear satisfied customer, We are so pleased that the family was happy with the urn that they chose from our website and the care that we take in the packaging. We hope that this lovely urn will bring them comfort and peace at this sad time. Thank you for leaving us your review and for giving us your recommendation we look forward to supplying your needs again in the future. With kind regards Kristina Customer Care

Posted 4 years ago

“Excellent swift service and I’m delighted with my ring in memory of my 18 year old daughter. Would highly recommend.”

Cherished Urns 5 star review on 29th October 2020

Helpful Report

Posted 4 years ago

Dear Heather, Thank you for leaving us your lovely review and for sharing the photo of the bespoke memorial ring that we recently crafted for you. We hope that when you wear it you may find comfort knowing that your daughter is still close by and accompanying you always and that when you contemplate its profound beauty your heart may be filled with happy memories of the wonderful times you spent together and that these may help you to find peace. With warm wishes Kristina Customer Care

Posted 4 years ago

“Great service. My ring came quickly and is beautiful. I had a query that was answered quickly. Highly recommend.”

Helpful Report

Posted 4 years ago

Dear Bev, Thank you so much for leaving us such a nice review and for giving us your recommendation. We are so pleased that we were able to respond to your query quickly and that you are totally happy with the bespoke memorial ring that we recently created for you. We hope that wearing it will bring you comfort and peace and that you will cherish it forever. With warm wishes Kristina Customer Care

Posted 4 years ago

“Lovely products brilliant service recommend this company therefore 5 stars.”

Helpful Report

Posted 4 years ago

Dear Vera, Thank you for leaving us a five-star review and for giving us your recommendation. We are delighted that you were able to encounter the products that you were looking for on our website and that you are completely happy with our service. We do our best to offer a wide choice of high-quality products and to ship them quickly and well-packaged to try and make things a little bit better at this sad time. We hope that your chosen products bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 4 years ago

“Excellent customer service. I am delighted with my purchase. Thought initially that was a bit expensive but having seen the quality of the whole product now think it is really good value for money.”

Helpful Report

Posted 4 years ago

Dear Alison, We are so pleased that you were happy with our customer service and the when you saw the high-quality of your chosen product you felt that it was good value for money. We do our best to offer a wide choice of quality products at fair prices and to ship them quickly and well-packaged to try and make things a little bit better at this sad time. We hope that your chosen product brings you comfort and peace. Thank you for leaving us your review, we very much appreciate it. With kind regards Kristina Customer Care

Posted 4 years ago

“Just received my dads ashes in a ring as a present for my daughter’s 18th & I am so so happy with it! It is gorgeous! Thank you so much, I know she will just love it!”

Helpful Report

Posted 4 years ago

Dear Shelley, Thank you for leaving us your review and for entrusting us to create this very special present for your daughter. We are sure that when she opens her gift she will be delighted to have her grandad with her again on her special day. We hope that when she wears her bespoke memorial ring her heart may be filled with happy memories of all the wonderful times that they spent together and that she will cherish this lovely gift forever. With warm wishes Kristina Customer Care

Posted 4 years ago

“From start to finish cherished urns have been fantastic! They were understanding, caring at this sad and emotional time. They responded very quickly to any of my questions as I want both my parents in my jewellery. Their communication was outstanding. I was very impressed with the comprehensive kit which included everything I needed to complete my order including a pen! Absolutely ten out of ten all the way.”

Cherished Urns 5 star review on 27th October 2020

Helpful Report

Posted 4 years ago

Dear Elaine, Thank you for leaving us such a nice review and for sharing the photo of the bespoke memorial ring that we recently created to your specifications. We always love to see our creations on the finger that they were made for and yours looks really beautiful. We hope that wearing it will bring you comfort and peace knowing that your mum and dad are still close by and accompanying you always. We do our best to offer a caring service, to make the whole crafting process as swift and stress-free as possible, and to create stunning pieces of jewellery that will be cherished forever. With warm wishes Kristina Customer Care

Posted 4 years ago

“I ordered an urn from cherished urs and I have to say in all honesty it arrived within 2 days,beautifully packaged and it’s absolutely beautiful and myself and my family love it 😊”

Helpful Report

Posted 4 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews