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Cherished Urns Reviews

4.9 Rating 4,971 Reviews
98 %
of reviewers recommend Cherished Urns
4.9
Based on 4,971 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read Cherished Urns Reviews

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

Write Your review

Cherished Urns 5 star review on 4th February 2025
Erin Smith
Cherished Urns 5 star review on 3rd February 2025
Ann Coupland
Cherished Urns 5 star review on 9th January 2025
Anonymous
Cherished Urns 5 star review on 2nd January 2025
Tina Goodey
Cherished Urns 5 star review on 18th December 2024
Ellenor Barnett
Cherished Urns 5 star review on 16th December 2024
Claire Martin
Cherished Urns 5 star review on 16th December 2024
Claire Martin
1447
Anonymous
Anonymous  // 01/01/2019
Very quick response easy to order very respectful and a lot to choose from.
Cherished Urns 5 star review on 25th June 2021
Helpful Report
Posted 4 years ago
Dear Sue, We are delighted that you are totally happy with the special Waves memorial ring that we recently crafted to your specifications and with our service. We do our best to make purchasing a piece of jewellery from us swift and simple and we are so pleased that you found the perfect ring from the selection that we offer. Thank you very much for leaving us your review, we really appreciate it. With best wishes Kristina Customer Care
Posted 4 years ago
Amazing service thanks
Helpful Report
Posted 4 years ago
Dear Anne, Thank you for awarding our company a five-star rating. It really means a lot to us as providing amazing service is extremely important to us and we try to make purchasing an item from us a simple and stress-free as possible. With best wishes Kristina Customer Care
Posted 4 years ago
My original choices were out of stock and so had to choose alternative ones. I choose self fill pendants and they were easy to fill and came with really long chains in lovely presentation boxes.
Helpful Report
Posted 4 years ago
Dear satisfied customer, We apologise again that your chosen items were out of stock, it has been rather difficult to get replacement stock during the current crisis. We are delighted that you were able to find other self-fill pendants that you liked and that you found filling them to be easy with the tiny funnel we enclose. Thank you for leaving us your review With kind regards Kristina Customer Care
Posted 4 years ago
Love the ring, it’s rose gold with black resin. So shiny, fits well. It took a while to get to me due to it being rose gold. But it was worth the wait. Nicely packaged on arrival.
Cherished Urns 5 star review on 24th June 2021 Cherished Urns 5 star review on 24th June 2021
Helpful Report
Posted 4 years ago
Dear Sam, We are so pleased that you feel this stunning rose gold ring we created for you was worth waiting for. Gold items do take a little longer as they are each individually hand-crafted to order. Thank you so much for sharing the beautiful photos, as we love to see our creation on the finger that it was designed for and yours looks truly amazing. Many thanks for leaving us your review and for noting the care that we put into packaging your special ring. With best wishes Kristina Customer Care
Posted 4 years ago
Service was excellent it took just 1 week for me to get my 3 items I ordered and couldn’t ask for anything nicer they really are lovely
Helpful Report
Posted 4 years ago
DearGillian, We are so pleased that you are happy with your chosen items and the speed of our service. We do our best to offer a wide selection of items and to ship them quickly and well packaged to try and make things a little bit better at this difficult moment. Many thanks for your lovely review, With best wishes Kristina Customer Care
Posted 4 years ago
I was very impressed with cherished urns the quality of the ring Didn't have to wait to long for it 2 weeks i think may look at having a locket made soon thank you
Helpful Report
Posted 4 years ago
Dear Rosemary, We are pleased that the quality of your ring impressed you as our jewellers put great care, respect, and attention to detail into every item they create. We do our best to make the process of purchasing memorial jewellery from us as simple ad swift as possible and we look forward to creating a locket for you soon. Many thanks for your review, it is very much appreciated. With best wishes Kristina Customer Care
Posted 4 years ago
Just ordered two urns one each for my parents and they are so beautiful, quick delivery, excellent service, thank you so much for the urns they are perfect, exactly what the photo shows,
Helpful Report
Posted 4 years ago
Dear Hannah, We are so pleased that your chosen urns met your expectations and that our photos of the website represent them fairly. We hope that knowing that your parents rest peacefully in these beautiful urns will bring you comfort and that when you contemplate their loveliness your heart may be filled with happy memories that help you to find peace. Thank you so much for leaving us a five-star rating of our company, we really appreciate it. With best wishes Kristina Customer Care
Posted 4 years ago
So happy with our purchase! Good quality urns and reasonably priced. Delivery was super quick too. Thank you so much.
Helpful Report
Posted 4 years ago
Dear Natasha, We are so pleased that you are happy with your chosen urns and we hope that their loveliness will bring comfort and peace to you and your family. We do our best to offer a wide selection of quality urns and to ship them quickly and well-packaged to try and make things a little bit easier at this sad time. Many thanks for your review, we really appreciate it. With best wishes Kristina Customer Care
Posted 4 years ago
Beautiful product. The design and quality of manufacture is just stunning. It's too good to hide away and helps to keep my late wife close to me. I'm so pleased I found this lovely urn.Thank you
Helpful Report
Posted 4 years ago
Dear Francis, We are so pleased that you were able to find an urn worthy to hold the precious ashes of your wife from those we offer on our website. We hope that when you observe its beauty you will find comfort knowing that she rests peacefully in this special place. Thank you so much for leaving us your review, we very much appreciate it, especially at this sad time. With warm wishes Kristina Customer Care
Posted 4 years ago
So pleased with my purchase, a silver wave ring with my dear mothers ashes in, the colour purple was perfect, just what I wanted. The staff keep me informed from start to the finish of my purchase and there was no delay, so a big thank you to all the staff for the care and consideration they have shown me.
Helpful Report
Posted 4 years ago
Dear Christien, Thank you so much for your kind words, they mean so much to us as we work hard to offer an outstanding and caring service and to create amazing pieces of jewellery that will be cherished forever. We are so pleased that we have helped to reunite you with your mum and we are sure that having her close by will be of comfort to you. With warm wishes Kristina Customer Care
Posted 4 years ago
Great service, beautiful jewellery I purchased a locket and am so happy with it, knowing I have my dad close to me always is priceless Definitely recommend Thankyou
Helpful Report
Posted 4 years ago
Dear satisfied customer, We are so pleased to hear that you love your locket and that now your dad can accompany you at all times to bring you comfort and give you peace. Thank you so much for your recommendation and your positive review, we are delighted that you have been totally happy with our service. With warm wishes Kristina Customer Care
Posted 4 years ago
Fast excellent service . Had two rings both beautiful . Thank you
Helpful Report
Posted 4 years ago
Dear Catherine, We are delighted that you are happy with the two special memorial rings that we created for you and with our service. We do our best to make the whole process as swift and stress-free as possible. Thank you so much for posting your review it is very much appreciated. With best wishes Kristina Customer Care
Posted 4 years ago
I don’t think I can recommend this beautiful company enough. Absolutely perfect and such a personal customer service provided and very informative the whole way through. Very fast delivery for the kit and although the rings were delayed due to Covid, I was informed immediately and kept updated the whole way through. The packaging exceeded my expectations as the amount of thought that had been given was nothing less than perfect. Extremely happy with my ring as I now have my Nanna Pearl with me forever more. Thank you cherished urns x
Cherished Urns 5 star review on 20th June 2021 Cherished Urns 5 star review on 20th June 2021 Cherished Urns 5 star review on 20th June 2021 Cherished Urns 5 star review on 20th June 2021
Helpful Report
Posted 4 years ago
Dear Charlotte, Thank you for your positive and heartfelt review. It means so much to us as we all work hard to provide an outstanding and caring service, to create amazing pieces of jewellery, and to add those extra personalised touches that such a special item deserves. We are delighted to have reunited you with Nana Pearl and we are sure that you will wear this elegant ring with much love in memory of a very special lady. With warm wishes Kristina Customer Care
Posted 4 years ago
Very good communication. I was disappointed that my necklace had no sparkle even although we had paid for diamond dust. The chain is a bit flimsy and there’re is nothing to stop the heart from falling off the chain. I love it because of what it means to me.
Helpful Report
Posted 4 years ago
Dear Sheila, Thank you for your honest review of your necklace. The subtle sparkle that the diamond dust gives is best appreciated in bright sunlight. We do also offer chain upgrades so you can choose from different lengths and styles of chains to best suit your needs. We are sure that nonetheless you will love and cherish this special necklace. With best wishes Kristina Customer Care
Posted 4 years ago
My urn is beautiful. It arrived in a lovely presentation box and bag. It is a keepsake urn but I was still able to place quite a lot of ashes inside. It really is beautifully made and I will treasure my grandads ashes in there forever.
Helpful Report
Posted 4 years ago
Dear satisfied customer, We are so pleased that you found a keepsake urn on our website that is worthy to hold some of your grandad's precious ashes. We are sure that when you observe its beauty your heart will be filled with many happy memories of the wonderful times you enjoyed together and that you will cherish it always. Thank you very much for posting a review, it is much appreciated. With warm wishes Kristina Customer Care
Posted 4 years ago
I ordered the sand urn. It was perfect and such a good idea for a water burial. The delivery was really quick. Thank you.
Helpful Report
Posted 4 years ago
Dear satisfied customer, We are delighted that you are satisfied with the sand urn that you recently selected from our website and we hope that it contributes to a very special water burial. We try to offer urns to meet all needs and budgets and to ship them quickly and well-packaged to make things a little bit better at this difficult time. Many thanks for your review With best wishes Kristina Customer Care
Posted 4 years ago
So pleased arrived quickly and looks lovely x thank you x
Helpful Report
Posted 4 years ago
Dear satisfied customer, We are so pleased that you are totally happy with your chosen item and we hope that it will bring you comfort. We do our best to offer a wide selection of products and to ship them quickly and well-packaged to try and make things a little bit easier at this sad time. Many thanks for your review, we very much appreciate it. With kind regards Kristina Customer Care
Posted 4 years ago
Great selection and arrived in a beautiful box, bag and very carefully packaged giving you the feeling they really care about how much your loved ones ashes mean to people.
Helpful Report
Posted 4 years ago
Dear Maria, Thank you for your review and noting the care that we put into the packaging and handling of every urn. We are very pleased that you found a suitable urn from the selection that we offer and we hope that its loveliness will bring comfort to you and your family. With best wishes Kristina Customer Care
Posted 4 years ago
My mum ordered this one for my Dad and it was absolutely beautiful
Helpful Report
Posted 4 years ago
Dear satisfied customer, Thank you for taking the time to leave us your review. We are so pleased that you are happy with your chosen urn and we hope that you will find comfort knowing that your dad rests peacefully in this lovely place. With best wishes Kristina Customer Care
Posted 4 years ago
The products are amazing and beautiful quality. Only one recommendation would be to have a choice of length on the chains as my granddaughter couldn’t get the necklace to sit comfortably as the chain was too small.
Helpful Report
Posted 4 years ago
Dear Judith, Thank you for your kind words and helpful review. We are pleased to let you know that we do now offer a chance to upgrade your chain so you can select from different lengths and styles of chains to suit your needs. With best wishes Kristina Customer Care
Posted 4 years ago
Cherished Urns is rated 4.9 based on 4,971 reviews