Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So pleased my gold ring, staff are lovely. Thank You”

Cherished Urns 5 star review on 19th March 2021

Helpful Report

Posted 4 years ago

Dear Julie, Thank you so much for leaving us your review and for sharing the photo of the lovely ring that we recently crafted for you in 9k gold. We always love to see our creation on the finger that it was destined for, and your ring looks so beautiful and elegant. We are sure that when you contemplate its beauty your heart will be filled with happy memories that bring you comfort and peace and that you will cherish it always. With warm wishes Kristina Customer Care

Posted 4 years ago

“Absolutely amazing personal service, purchased 4 beautiful pieces of jewellery for myself, 2 daughters and my son, the price was fantastic but most of all the jewellery is beautifully crafted, I had done lots of research prior and definitely chose the right people with with husbands ashes. Thankyou for treating him with the upmost respect whilst his ashes were in your care.”

Helpful Report

Posted 4 years ago

Dear Dawn, We are delighted that you selected us to create these very special pieces of jewellery for you and your family. You can be sure that your husband's ashes were treated with great care and respect and we hope that having him close to you again is bringing comfort to you all. Many thanks for your lovely review, we are so pleased that you are totally happy with your items and with our service. With best wishes Kristina Customer Care

Posted 4 years ago

“Absolutely amazing service & gorgeous ring they made from my dads ashes & was also delivered 2 weeks ahead of the estimated time which I was so grateful for.”

Helpful Report

Posted 4 years ago

Dear Rachel, Thank you for also taking the time to leave us your positive review of our company. Providing an outstanding service is of the utmost importance to us along with creating amazing pieces of memorial jewellery that will be cherished forever, so your kind words are really appreciated. With warm wishes Kristina Customer Care

Posted 4 years ago

“I LOVE my ring.. it was a surprise gift from my children. My dads name was misspelled on the certificate ( my daughter misspelled it on the order form) So I called costumer services to ask if it was possible to rectify the mistake. The lady I spoke to was lovely and couldn’t of been more helpful. Ring is gorgeous and the customer service is exceptional!!”

Helpful Report

Posted 4 years ago

Dear satisfied customer, What a lovely surprise present to receive from your children, you will undoubtedly cherish it always. We are so pleased that they trusted us to make this special ring for you so that you and your dad could be reunited forever, and also that our team was able to correct the spelling mistake for you. Many thanks for your lovely review, your kind words are much appreciated. With best wishes Kristina Customer Care

Posted 4 years ago

“Great customer service, I had to change the delivery address and you were really easy to get a hold of to do so, so friendly and kept me updated along the way with my order, really happy with my ring thank you so much x”

Helpful Report

Posted 4 years ago

Dear satisfied customer, We are delighted that our team were able to take care of your request efficiently and that you found them easily accessible. Providing outstanding and caring customer service is of the utmost importance to us, so we very much appreciate your kind words and positive review. We hope that your special ring will bring you comfort and that you will cherish it always. With best wishes Kristina Customer Care

Posted 4 years ago

“Excellent service Excellent product Exceptional value 10 out of 10 Thank you”

Helpful Report

Posted 4 years ago

Dear Peter, Thank you for also leaving our company such a concise and positive review. We do our best to make purchasing an urn from us as swift and stressfree as possible and with a wide choice of high-quality urns to choose from. We hope that your chosen urn will bring comfort to you and your family. With warm wishes Kristina Customer Care

Posted 4 years ago

“Totally in love with my ring. Efficient customer service. Have recommended to a friend who has also ordered one”

Helpful Report

Posted 4 years ago

Dear Tracy, We are delighted to hear that you love the very special memorial ring that we recently created for you. Thank you so much for taking the time to leave us your review and for sharing the lovely photo. We always love to see our creation on the finger that it was destined for, and your ring looks so beautiful, we are sure that wearing it will bring you comfort and fill your heart with peace. With warm wishes Kristina Customer Care

Posted 4 years ago

“What a great company I was very impressed. From the word go I was kept in the picture. The necklace is beautiful I can’t thank Cherished Urns enough and would highly recommend them.”

Helpful Report

Posted 4 years ago

Dear Eileen, Thank you for also leaving such a nice review of our company and for giving us your recommendation. Your kind words mean so much to us as we work hard to provide an efficient and caring service and to create amazing pieces of memorial jewellery that bring comfort and peace. We are sure that your lovely pendant will be cherished forever. With best wishes Kristina Customer Care

Posted 4 years ago

“Paid for next day delivery and came as expected”

Helpful Report

Posted 4 years ago

“Great service. Good communication. Stunning jewellery. Great range of colours and designs. Well packaged. Would recommend to others”

Helpful Report

Posted 4 years ago

Dear Helen, Thank you so much for your positive review, we're so glad to hear that our products and service have earned us your recommendation and a five-star rating. We hope that your chosen items may bring you comfort and peace and that you will cherish them always. With warm wishes Kristina Customer Care

Posted 4 years ago

“I was so pleased with the Black and Brass Urn I purchased for my late husband, and the speed with which it arrived, its superb presentation, and quality craftsmanship, it left me saddened that my late mothers ashes were still in a drab brown plastic container, supplied by the crematorium, following her death in 2016, so I immediately purchased a second one from Cherished Urns, this time in navy blue and silver, and again a superb finish, and excellent product. My Mum is hopefully more comfortable with her new look, and I am delighted, and would recommend Cherished Urns to anyone.”

Cherished Urns 5 star review on 18th March 2021

Helpful Report

Posted 4 years ago

Dear Barbara, Thank you so much for leaving us your lovely review and for sharing your photos. We are so glad that you were able to find suitable urns for both your husband's and your mother's ashes and we hope that you will find comfort knowing that they both now rest peacefully in these beautiful places. We are delighted to hear that you are totally happy with both our products and our service and that you feel we deserve your recommendation, it really means so much to us. With warm wishes Kristina Customer Care

Posted 4 years ago

“Excellent service and beautiful urn everything that l was hoping for . Can't thank you enough would highly recommend”

Helpful Report

Posted 4 years ago

Dear Janette, We are so pleased that you were able to find an urn worthy to hold the precious ashes of your departed loved one and we hope that your chosen urn will bring comfort and peace to you and your family. Thank you so much for taking the time to leave us your review, we very much appreciate it, especially at this sad time. With best wishes Kristina Customer Care

Posted 4 years ago

“My ring is just perfect. And service I received its outstanding. Thank you”

Helpful Report

Posted 4 years ago

Dear satisfied customer, We are so pleased that you are totally happy with the special ring that we recently created for you and we hope that wearing it will bring you, comfort and fill your heart with peace. We are also delighted to hear that you have been satisfied with our service as we do our best to provide an effective, caring, and personalised attention to all of our clients. Thank you so much for your lovely review, it really means a lot to us. With best wishes Kristina Customer Care

Posted 4 years ago

“I was amazed with how quickly my first order arrived, within two days. My second order took a bit longer but i was aware that this may happen, I was kept informed during the process. The quality of the rings and urns are first class and i would highly recommend Cherished Urns.”

Helpful Report

Posted 4 years ago

Dear Paul, We're so pleased that we were able to get your chosen urn to you quickly and that you then went on to order some memorial jewellery from us. We hope that each of these items will bring comfort with their fine craftsmanship and incredible beauty. Thank you so much for taking the time to leave us your review and for giving our company your recommendation, it is very much appreciated. With best wishes Kristina Customer Care

Posted 4 years ago

“Excellent service great product highly recommend.”

Helpful Report

Posted 4 years ago

Dear Michael, Many thanks for leaving us your review and for giving us your recommendation. We hope that your chosen product may bring you comfort and peace. With best wishes Kristina Customer Care

Posted 4 years ago

“Very happy with Urn purchased well made and looks beautiful”

Helpful Report

Posted 4 years ago

Dear satisfied customer, We are so pleased that you were able to encounter an urn worthy to hold the precious ashes of your loved one from those we offer on our website. We hope that its loveliness will bring comfort to you and your family. Thank you so much for taking the time to leave us a review, we very much appreciate it. With kind regards Kristina Customer Care

Posted 4 years ago

“Absolutely beautiful Well made Heavy solid”

Helpful Report

Posted 4 years ago

Dear Gemma, We are delighted that you are happy with the quality and craftsmanship of your chosen urn. We hope that its loveliness may bring comfort to you and your family knowing that your loved one rests peacefully in this special place. With best wishes Kristina Customer Care

Posted 4 years ago

“Amazing service ,A***”

Helpful Report

Posted 4 years ago

Dear Cheri, Many thanks for your five-star, A+++, rating of our service! It was our pleasure to create these three very special items for you and we are sure that you will cherish each one forever. With warm wishes Kristina Customer Care

Posted 4 years ago

“Excellent service and great products. We defiantly be using again!”

Helpful Report

Posted 4 years ago

Dear Mark, We are so pleased that you were able to find the product you were looking for from those we offer on our website and that you have been happy with our service. Thank you for taking a moment to leave us your review and we look forward to serving you again in the future. With kind regards Kristina Customer Care

Posted 4 years ago

“Over the moon with my custom ring made from my precious girls ashes. Now she will definitely always be with me. Thank you so so much to Natalie at Cherished Urns. You can see how much care and respect that has gone in to making this. Well worth the wait.”

Cherished Urns 5 star review on 16th March 2021

Helpful Report

Posted 4 years ago

Dear Kimberly We are delighted that you are now reunited with your girl through this very special ring that Natalie crafted for you with much love, care, and respect. We are sure that it is something that you will cherish forever and we hope that wearing it may bring you some comfort. Thank you so much for your lovely review, your kind words really means so much to us. With warm wishes Kristina Customer Care

Posted 4 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews