Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“delighted with the order but the chain should have been stronger”

Helpful Report

Posted 4 years ago

Dear Les, We are pleased to hear that you are happy with your chosen item. With regards to the chain, we do offer chain upgrades for all our lockets and pendants and these come in different lengths, styles, and strengths. They can also be purchased separately. Many thanks for taking a moment to leave us your review. With kind regards Kristina Customer Care

Posted 4 years ago

“Absolutely overwhelmingly beautiful necklace I received with my late mothers hair in it. Its means so much to me the most beautifulest necklace I own”

Cherished Urns 5 star review on 2nd April 2021

Helpful Report

Posted 4 years ago

Dear Helen, We are delighted that you love the silver locket we crafted for you using some of your mum's hair to create a unique and beautiful effect. We are sure that having her close to your heart will bring you comfort and help you to find peace. Thank you so much for leaving us a review and for sharing the lovely photos, we very much appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“Absolutely in love with the dad locket I ordered with my father's ashes in it. It came beautifully wrapped and gift bagged and is such a beautiful piece of jewellery very happy with my order I also have the memorial Teddy bear which is great quality highly recommend cherished urn”

Helpful Report

Posted 4 years ago

Dear Helena, We are delighted that we could help to reunite you with your dad through this lovely locket and we are so pleased to hear that both this item and the charming memorial bear are bringing you comfort at this sad time. Thank you so much for taking the time to leave us your review and for giving us your recommendation, it is very much appreciated. With warm wishes Kristina Customer Care

Posted 4 years ago

“The most beautiful Jewellery, amazing quality and a perfect present with their huge range to choose from!”

Helpful Report

Posted 4 years ago

Dear satisfied customer, We are so pleased that you were able to find a suitable piece of memorial jewellery to give as a very special gift. We do our best to offer a wide selection to suit all tastes and budgets and to ship the chosen item quickly and tastefully packaged to make things a little better at this sad moment. Many thanks for taking a moment to leave us a review, it means so much to us. With best wishes Kristina Customer Care

Posted 4 years ago

“Wonderful service, and beautifully crafted jewellery. I was delighted with my necklace, i will treasure it forever. Thankyou x”

Helpful Report

Posted 4 years ago

Dear Stacey, Many thanks for your lovely review and for sharing the photo of the stunning pendant that we recently created for you. We are sure that wearing it will fill your heart with happy memories that will be of comfort to you and help you to find peace. With warm wishes Kristina Customer Care

Posted 4 years ago

“I am so pleased with my beautiful ring, the customer service was very good, & the delivery was all on time . I would definitely recommend cherished urns. Thank you for making me something so special.”

Helpful Report

Posted 4 years ago

Dear Lisa, We are delighted that you love the special memorial ring that we crafted for you and we are sure that you will wear it with pride and cherish it always. Many thanks for leaving us such a positive review and for sharing the photo of your lovely ring, we very much appreciate it. With warm wishes Kristina Customer Care

Posted 4 years ago

“Thank you so much for my necklace, my gran will always be with me 💜”

Cherished Urns 5 star review on 1st April 2021

Helpful Report

Posted 4 years ago

Dear Pamela, We are so pleased that you trusted us with the delicate task of crafting this lovely pendant for you so that you and your gran can be reunited. We hope that when you wear it you feel her presence close to you and keeping watch over you always. Thank you so much for taking the time to leave us your review and for sharing the lovely photo, we very much appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“I ordered a memorial ring, the whole process was made really easy. The pack that was sent out to collect the asked was great and had a convenient ring sizer in. The finished product is absolutely beautiful and I have already been asked where it came from. I have already and would continue to recommend Cherished Urns.”

Helpful Report

Posted 4 years ago

Dear Sarah, Thank you so much for your lovely review and for recommending our company to others. It means a lot to us as we do our very best to make purchasing a piece of memorial jewellery as fast, simple, and stress-free as possible and to create beautiful items that will be cherished forever. Thank you for also sharing the photo of the lovely Waves ring that we crafted for you. We always love to see our creation on the finger that it was destined for, and yours looks spectacular, and we are sure that wearing it will bring you comfort and peace. With best wishes Kristina Customer Care

Posted 4 years ago

“Super fast delivery However I was slightly disappointed with the size as I measure outside of my cardboard box leaving plenty of room to fit my late husbands ashes in the urn with out disturbing then. However once I opened the urn box it was a lot smaller inside so was unable to fit bottom back on securely”

Helpful Report

Posted 4 years ago

Dear valued customer, We are glad that we were able to get your chosen urn to you quickly and lament that it was smaller than you had anticipated. On our website, we do include dimensions and capacity of our urns, but the volume of ashes that are formed during cremation can vary. We hope that nonetheless, this lovely wooden casket will bring comfort to you and your family, and we do offer a wide choice of miniature urns in which you could safekeep the excess ashes. With best wishes Kristina Customer Care

Posted 4 years ago

“I'm absolutely blown away by the urn I recently ordered. So happy with the detail, and with how fast it arrived. Thankyou so much”

Helpful Report

Posted 4 years ago

Dear satisfied customer, We are so pleased that you were able to encounter an urn worthy to hold your loved one's ashes from those we carry on our website. We do our best to offer a wide choice of quality urns at fair prices and to ship them quickly and tastefully packaged to try and make things a little bit better at this sad moment. Many thanks for leaving us a review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“Received my ring last week, I am absolutely over the moon with it . Thankyou”

Cherished Urns 5 star review on 29th March 2021

Helpful Report

Posted 4 years ago

Dear Michelle, Thank you so much for leaving us your review and for sharing the lovely photo of the unique memorial ring that you asked us to create for you. We always love to see one of our creations of the finger that it was destined for and yours looks absolutely spectacular, we are sure that wearing it will bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 4 years ago

“Thank you very pleased no problems very satisfied”

Helpful Report

Posted 4 years ago

Dear Malcolm, We are so pleased that you were able to encounter a product to meet your needs on our website and that you found the whole process to be straightforward and easy. Thank you so much for finding the time to leave us your review we very much appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“Even more beautiful than the picture on line...was an amazing gift ! So pleased with it”

Cherished Urns 5 star review on 28th March 2021

Helpful Report

Posted 4 years ago

Dear Heidi, We are so pleased that your chosen self-fill pendant exceeded your expectations. We do our best to offer a wide choice of products and to ship them quickly and well packaged, to bring comfort at this sad time; Thank you so much for taking the time to leave us a review, it is greatly appreciated. With best wishes Kristina Customer Care

Posted 4 years ago

“I’ve had 4 pieces of beautiful jewellery for me and my 3 children, from placing the order over the phone to receiving the order the process has been fantastic, the care taken has been lovely, the customer service, the discount code, the communication, the packaging, the certification, the accountability for the order but most of all the upmost respect for my husbands ashes whilst they were in the care of “cherished urns” I did a lot of research on different companies that do memorial jewellery before choosing these and I definitely know I chose the right company and would not hesitate to recommend to anyone, thankyou as these are now out most treasured possessions.”

Helpful Report

Posted 4 years ago

Dear Dawn, Thank you so much for trusting us to create these very special pieces of jewellery for you and your children. We are honoured that you selected us and delighted that you have been totally happy with our service and our products. We pride ourselves on offering a caring and personalised service and creating amazing pieces of jewellery that will be cherished forever, so we very much appreciate your kind words. With warm wishes Kristina Customer Care

Posted 4 years ago

“Ordered a Polurrian Classic Brushed Pewter Adult Cremation Urn for Ashes, could not fault how quickly it arrived and the box it came in was beautiful, however it advertises it fits an adult up to 14 stone. My grandad was 13 stone 3lbs when he died and all of the ashes did not all fit in the urn. We were very disappointed however Cherished Urns advised us that different factors can affect the size of the ashes. They were very helpful and organised delivery of a tea light urn to store the rest of the ashes which my Grandma was very pleased with. Would recommend and use them again.”

Helpful Report

Posted 4 years ago

“I ordered two pendants to be mad3 with the ashes from my dad. I chose the hearts with the purple centre as my dads birthstone is Amethyst. The colour is perfect and the pendants are beautiful and when I get to give one to my mum she will be so pleased and will wear it with pride.”

Helpful Report

Posted 4 years ago

Dear Debra, Thank you so much for trusting us to create these special pendants for you. We are sure that your mum will be so touched by this special gift and we know you will both wear them with pride in honour of a much-loved man. Many thanks for leaving us your review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“Fabulous service and amazingly quick delivery.”

Helpful Report

Posted 4 years ago

Dear Emma, We are so happy to hear that you have been happy with our service and that you were able to find a product to suit your needs from those we offer. We hope that your chosen item may bring peace and comfort to you and your family. Thank you for taking a moment to leave us your review, it is greatly appreciated. With warm wishes Kristina Customer Care

Posted 4 years ago

“Excellent communication and product thank you.”

Helpful Report

Posted 4 years ago

Dear Alistair, Many thanks for taking a moment to leave us your review. We are so pleased that you found the product that you were looking for and that you were happy with our service. We hope that your chosen item may bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 4 years ago

“We bought a small Keepsake urn ,& it is perfect, the size is just right. Delivery was very fast, & we would highly recommend Cherished Urns *****”

Helpful Report

Posted 4 years ago

Dear Peter, Thank you for also leaving such a nice review and for recommending our company, we really appreciate it. We do our best to make buying an urn swift and simple and we are so pleased that you were able to find a little urn to meet your needs and that we were able to get it to you quickly. With best wishes Kristina Customer Care

Posted 4 years ago

“Couldn't fault this company, they really pulled out all the stops to get my order made and returned to me in under a week as it was for a birthday gift. The necklace with element incorporating precious ashes is lovely and was beautifully presented. Thank you so much.”

Helpful Report

Posted 4 years ago

Dear Alison, Thank you so much for your lovely review of our company. We are so pleased that we were able to get your glass locket and element to you in time for the birthday. We do our very best to provide an efficient and caring service and we hope that this lovely locket will be cherished always. With best wishes Kristina Customer Care

Posted 4 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews