Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so happy with my purchase and arrived earlier than you promise, well done and thank you.”

Helpful Report

Posted 4 years ago

Dear Thiwu, We are very pleased to hear that you are happy with your chosen item and that it arrived quicker than anticipated. We do our best to offer a wide choice of high-quality products and to ship them safely and well packaged to try and make things a little bit better at this sad time. Many thanks for your review, it is much appreciated. With warm wishes Kristina Customer Care

Posted 4 years ago

“I bought this necklace for my sister who lost her son last July. She wanted to scatter his ashes on mothers day but wanted a part of him to be with her always. The necklace is beautiful and has provided her much comfort.”

Cherished Urns 5 star review on 15th March 2021

Helpful Report

Posted 4 years ago

Dear Melissa, We are so pleased that you found this perfect necklace on our website and that it is helping your sister find comfort at the loss of her son. Thank you so much for leaving your heartfelt review and for sharing the lovely photo of this very special pendant that we created with much care and respect for her. With warm wishes Kristina Customer Care

Posted 4 years ago

“This company and their staff went above and beyond for me, they are polite and friendly, would recommend them to anyone who needs them, the products are beautiful.”

Helpful Report

Posted 4 years ago

Dear Jeanette, Thank you for also leaving such a nice review of our company and for recommending us. Your kind words are much appreciated as we do our best to offer an outstanding and caring service and to provide quality products at fair prices. We hope that your chosen time brings you comfort and peace. With warm wishes Kristina Customer Care

Posted 4 years ago

“Great service. Urn came the next day and the Velvet box it arrived in is beautiful, perfect touch. Would highly reccomend.”

Helpful Report

Posted 4 years ago

Dear Edyta, We are so pleased that you love your chosen urn and the care we take in packaging. We do our best to offer a wide choice of high-quality products and to ship them quickly and well wrapped, to try and make things a little bit better at this sad time. Thank you so much for your review and we hope that your urn brings comfort to you and your family. With kind regards Kristina Customer Care

Posted 4 years ago

“I love my heart necklace, my husband passed away recently and now he can be with me always. Cornwall was our favourite place so thank you so much xx”

Helpful Report

Posted 4 years ago

Dear Sarah, We are delighted that you selected us to create this unique necklace for you and we hope that wearing it will let you feel in your heart that your husband's love is still encompassing you. Like you and your husband, Cornwall is our favourite place, so how lovely that your special necklace has been created here. Many thanks for you review. With warm wishes Kristina Customer Care

Posted 4 years ago

“I absolutely love my cherished urns ring and necklace, my husband is with me always. Thank you so much. xx”

Cherished Urns 5 star review on 14th March 2021

Helpful Report

Posted 4 years ago

Dear satisfied customer, We are so pleased that we have reunited you with your husband through these very special pieces of jewellery that you trusted us to create for you. We are sure that wearing them will let you feel his love surrounding you still. Many thanks for your lovely review and for sharing the beautiful photo. With warm wishes Kristina Customer Care

Posted 4 years ago

“Delivery was very prompt, The Urn is absolutely beautiful, I will definitely look at purchasing an item of cremation jewelry from Cherished Urns”

Helpful Report

Posted 4 years ago

Dear Sharon, We are so pleased that you were able to encounter an urn worthy to hold your loved one's ashes form the selection we offer and that we were able to ship it quickly. We look forward to creating a piece of memorial jewellery for you soon. Many thanks for you review, every much appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“Absolutely thrilled to bits with my memorial ring love the way your company are so professional & caring with the way my order was dealt with & the trouble you go to to make it so special with the packaging & personal touch I was that impressed I have now ordered a charm for my bracelet thank you so much I have already recommended you to my friend who as ordered a ring for herself & her daughter x”

Helpful Report

Posted 4 years ago

Dear Jude, Thank you so much for your lovely review and for recommending us. We are so pleased that our personal touches and the care that we put into every item and order was appreciated. We are sure that you will cherish your bespoke memorial ring always and we are delighted that you have decided to order a charm bead also. With warm wishes Kristina Customer Care

Posted 4 years ago

“One word amazing customer service wonderful”

Helpful Report

Posted 4 years ago

Dear Gillian, Thank you so much for your amazing and wonderful review. Your kind words mean a lot to us as we do our best to provide an efficient and caring service and to offer high-quality products to try and make things a little bit easier at this difficult time. With best wishes Kristina Customer Care

Posted 4 years ago

“I have purchased a urn and a ashes ring in the past 2 months and both have come and extremely happy with the products. Making a very sad time turned into something special. Thank you”

Helpful Report

Posted 4 years ago

Dear Susan, We are so pleased that you are happy with your urn and your bespoke memorial ring and we hope that their loveliness will bring you comfort. Thank you so much for your lovely review, we really appreciate it, especially at this sad time and we are glad that these special times have helped to make things a little better. With warm wishes Kristina Customer Care

Posted 4 years ago

“I couldn’t wish for a better keepsake. Great communication and quick turnaround after receiving ashes.”

Cherished Urns 5 star review on 13th March 2021

Helpful Report

Posted 4 years ago

Dear Louisa, Thank you so much for your review and for sharing the photo of the unique memorial pendant that we lovingly crafted for you. We're delighted that you love it and we hope that wearing it may bring you comfort and peace. With best wishes Kristina Customer Care

Posted 4 years ago

“Beautiful designs at great prices. Fantastic customer service and fast delivery. Definitely recommend”

Helpful Report

Posted 4 years ago

Dear Sarah, We are delighted that you were able to find a suitable designs for the scatter tubes that you selected and that you were happy with our speed of delivery and service. Many thanks for your lovely review and for giving us your recommendation, we very much appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“I am absolutely delighted with my memorial ring that was made in memory of my Grandad. The ring itself is honestly so beautiful. And amazing customer service. Would highly recommend.”

Cherished Urns 5 star review on 12th March 2021

Helpful Report

Posted 4 years ago

Dear Millie, We are so pleased that you love the memorial ring that we crafted for you and we hope that being reunited with your grandad has been comforting. Thank you so much for your review and for giving us your recommendation, also, for sharing the lovely photo. It is always so special for us to see one of our creations on the actual finger that it was destined for, and yours looks looks truly beautiful and so elegant, we are sure that you will cherish it always. With best wishes Kristina Customer Care

Posted 4 years ago

“I absolutely love my ring, the process was simple and when I got in touch with questions, they answered very quickly. I was kept informed throughout from ordering to delivery. I would definitely recommend Cherished Urns.”

Helpful Report

Posted 4 years ago

Dear Heather, Thank you so much for your lovely review. We do our best to make the whole process as swift and stress-free as possible and our team are always happy to answer any questions. We are sure that you will find comfort wearing your very special ring and that you will cherish it forever. With warm wishes Kristina Customer Care

Posted 4 years ago

“Arrived well within quoted time. Are perfect and just how described. Would use again and recommend”

Helpful Report

Posted 4 years ago

Dear Diane, We're so pleased that you were able to find a self-fill pendant to keep your precious pet close by still, and that you were happy both with the quality and with our service. Thank you so much for your review and recommendation, we very much appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“I bought a necklace for myself then two others for my cousins and we are over the moon with them. They arrived much quicker than I expected, very pleased with the full service.”

Helpful Report

Posted 4 years ago

Dear Stacey, We are so pleased that we could get your chosen self-fill pendants to you quickly and that you and your cousins love them. Thank you so much for finding the time to leave us your review and for giving our company a five-star rating, it really means a lot to us. With best wishes Kristina Customer Care

Posted 4 years ago

“Excellent service, the urn arrived the next day, well made and looks nice.”

Helpful Report

Posted 4 years ago

Dear Ann, We aim to make purchasing an urn from us as quick and easy as possible, so we are delighted to hear that you are totally happy with your chosen urn and with the speed of delivery. Thank you so much for taking the time to leave us your review and we hope that your chosen urn brings comfort and peace to you and your family. With best wishes Kristina Customer Care

Posted 4 years ago

“This whole process, is smooth and professional whilst being very sensitive. Communication is excellent, they keep you in the loop about everything. Lastly, my ring is absolutely beautiful, just as id hoped. Thankyou so much for an excellent, easy service.”

Cherished Urns 5 star review on 11th March 2021

Helpful Report

Posted 4 years ago

Dear satisfied customer, Thank you so much for your review and for sharing the photo of the memorial ring that we recently created for you. We are so pleased that you love it and that you found the whole process to be straightforward and caring. We do our best to make everything as swift and stress-free as possible. We hope that wearing this special ring will be of comfort to you knowing that your loved one is still close by. With best wishes Kristina Customer Care

Posted 4 years ago

“The urn was delivered within 2 days, it is beautiful and I have already sent your website details to 2 others who are looking for an urn, overall totally satisfied even though it is one of the most heart breaking things I have done as this was for my wife who was with me for 30 years.”

Helpful Report

Posted 4 years ago

Dear Gary, We are so pleased that you were able to find an urn worthy to hold the precious ashes of your wife on our website. We are sure that when you contemplate its beauty you will find comfort knowing that she rests peacefully in this lovely place. Thank you so much for leaving us your review and for recommending our service to your friends, we very much appreciate it, especially at this sad time. With warm wishes Kristina Customer Care

Posted 4 years ago

“I ordered a white gold ring containing the ashes of both my parents in the colour of their birth stones in separate chambers and CHERISHED URNS done AMAZING job getting the colours right I couldn`t be happier at a hard time service was great from start to finish THANK YOU”

Helpful Report

Posted 4 years ago

Dear Karen, We are so pleased that we were able to create this special bespoke ring for you exactly as you wanted it. We are sure that being reunited with your parents through this unique piece of jewellery will bring you much comfort and that you will cherish it always. Many thanks for your lovely review, it really means a lot to us to hear from our satisfied customers. With warm wishes Kristina Customer Care

Posted 4 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews