Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service! Quick delivery! Beautiful and priceless jewellery! Extremely professional staff and quick to reply to any queries!”

Helpful Report

Posted 4 years ago

Dear Levi, Thank you so much for your positive review. We do our best to create amazing pieces of jewellery, with care and respect, package them beautifully, and ship them quickly, and we are delighted that you have been happy with both our service and with your bespoke memorial pendant. We are sure that when you wear it you will find peace and comfort in your heart. With best wishes Kristina Customer Care

Posted 4 years ago

“Very nice customer service, very helpful and my mum absolutely loved her bracelet x”

Helpful Report

Posted 4 years ago

Dear Sue, We are delighted to hear that your mum loves her bracelet and we are sure that it will bring her comfort and that she will cherish it forever. Thank you so much for taking the time to leave us your review, we are so pleased that you were entirely happy with our customer service and with your chosen product. With best wishes Kristina Customer Care

Posted 4 years ago

“My first choice ordered turned out to be out of stock and I made another choice which was dealt with efficiently and to my complete satisfaction”

Helpful Report

Posted 4 years ago

Dear Mavis, We apologise again that the item you originally ordered went out of stock, but we are delighted to hear that you are totally happy with your second choice and we hope that it will bring you much comfort. We do our best to take care of any changes as quickly and efficiently as possible and we are very pleased that you were happy with the way we dealt with the situation. Many thanks for leaving us such a lovely review, we really appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“Gorgeous product, great communication, the only reason I haven’t left five stars is because of the delay in receiving my order which I dont completely blame on the company as I realise it’s been a rough ride this year.”

Helpful Report

Posted 4 years ago

Dear Emma, We are so pleased that you love the pendant that we crafted for you and that our updating throughout the crafting process was helpful. We apologise, again, for the delay in getting it to you, and appreciate your understanding, as we do everything in our power to deliver within the expected timeframe. We are sure, however, that it was worth the wait and that wearing your special pendant will bring you comfort and peace. With warm wishes Kristina Customer Care

Posted 4 years ago

“Well worth waiting for, you done amazing job on my brother's ashes in my sister in laws locket.”

Helpful Report

Posted 4 years ago

Dear William, We are delighted to hear that you are content with the craftsmanship of the bespoke memorial locket that we created for your sister-in-law. We put great love and care into each of our creations and we are sure that when she wears it she will find comfort knowing that her husband still accompanies her. Thank you very much for taking a moment to leave us your review of our company, we greatly appreciate it. With kind regards Kristina Customer Care

Posted 4 years ago

“Fantastic product many thanks”

Helpful Report

Posted 4 years ago

Dear Ronnie, Thank you so much for leaving us a review, it really means a lot to us. We're delighted that you were able to find the product that you were looking for on our website and we hope that it will comfort you and help you to find peace. With best wishes Kristina Customer Care

Posted 4 years ago

“Such amazing service and communication throughout the process! Thankyou so much so quick and helpful.”

Helpful Report

Posted 4 years ago

Dear Amy Louise, We are so pleased that you were happy with our service and that you found our regular communications throughout the crafting process to be helpful. We are delighted that you are happy with your chosen item and we hope that it will bring you comfort and peace. Thank you so much for taking the time to leave us your lovely review, it is greatly appreciated. With warm wishes Kristina Customer Care

Posted 4 years ago

“First class had a slight problem ,but they sorted it out very quickly and i was totally satisfied . Very good”

Helpful Report

Posted 4 years ago

Dear Andrew, Thanks you so much for leaving us your review, we are so pleased that we were able to sort out the problem to your entire satisfaction. We do our very best to make shopping with us as easy and stressfree as possible and we pride ourselves on our attentive and caring service. We hope that your chosen product brings you comfort. With best wishes Kristina Customer Care ith best

Posted 4 years ago

“Ordered a beautiful tribute ashes ring, the service from start to finish was First Class highly recommended this company 5*+ my ring arrived yesterday it was above every expectation it’s absolutely beautiful!! Thank you so much Xx”

Helpful Report

Posted 4 years ago

Dear Tracy Ann, We are delighted to hear that your bespoke memorial ring exceeded your expectations as we put lots of love, respect, and attention into every piece of jewellery that we create. We hope that wearing it will bring you comfort and that when you contemplate its profound beauty your heart may be filled with happy memories that help you to find peace. Thank you so much for your lovely review and for giving us your recommendation, we vevery much appreciate it. With warm wishes Kristina Customer Care

Posted 4 years ago

“This was a purchase l wasn't expecting to purchase the web page is very good very informative the buying of the item was easy to do good clear instructions a great range to choose from item delivered in good time and was well presented as per the picture of choose urn thank you K J Bithell.”

Helpful Report

Posted 4 years ago

Dear Kenneth, Thank you so much for finding the time to leave us your lovely review. We are so pleased that you found our website easy to use and were able to find a product to suit your needs. We do our best to make everything as simple and quick as possible to try and make things a little bit better at this sad time. We hope that your chosen item brings you comfort and peace. With kind regards Kristina Customer Care

Posted 4 years ago

“Really pleased with my product, it was just what i was looking for, communication was excellent and product arrived quickly, would recommend.”

Helpful Report

Posted 4 years ago

Dear Yvonne, We are so pleased that you were able to find the product that you were searching for on our website and that we were able to ship it to you quickly. Thank you so much for leaving us your review and for giving us your recommendation, that really means a lot to us. With best wishes Kristina Customer Care

Posted 4 years ago

“I have to say the service was really quick I would like to thank you ever so much”

Cherished Urns 5 star review on 12th January 2021

Helpful Report

Posted 4 years ago

Dear Jaqueline, We are delighted that you were able to find an urn worthy to hold the precious ashes of your loved one and we hope that its simple, elegant beauty will bring you comfort at this sad time. Thank you for leaving us your review and we are delighted that your urn arrived quickly. We do our best to make everything as swift and straightforward as possible to try and make this difficult time a little bit easier. With kind regards Kristina Customer Care

Posted 4 years ago

“Excellent product. Bought one for myself and my older sister, for our younger sisters ashes who we lost Oct 2020. Excellent service and arrived within a week x Thankyou”

Helpful Report

Posted 4 years ago

Dear Amanda, Thank you for also leaving us such a nice review of our company, and we are pleased that your chosen item arrived quickly. We are delighted to hear that you are totally happy with the self-fill pendants that you selected for yourself and your sister and we hope that wearing them will bring you comfort knowing that your little sister still accompanies you. With best wishes Kristina Customer Care

Posted 4 years ago

“Absolutely 💯 delighted with the Urn an service received on placing the order speed of delivery was excellent was a beautifully crafted urn a very fitting tribute for my beautiful mom thank you cherished Urns”

Helpful Report

Posted 4 years ago

Dear Diane, We are so pleased that you were able to encounter an urn worthy to hold the precious ashes of your mom on our website. We hope that when you contemplate its beauty you may find comfort knowing that she rests peacefully in this special place. Thank you so much for taking the time to leave us such a nice review, we are so pleased that you have been happy with the speed and efficiency of our service. With warm wishes Kristina Customer Care

Posted 4 years ago

“Very satisfied with ease of ordering and prompt/fast delivery. Mini keepsake urn is lovely and as described. Would and will recommend to friends and family.”

Helpful Report

Posted 4 years ago

Dear Sylvia, Thank you for leaving us such a nice review and for recommending us to your friends and family. We aim to make ordering and delivery as swift and stress-free as possible and we are glad that you are totally happy both with our service and with your chosen product. We hope that your little urn will bring you comfort and peace. With best wishes Kristina Customer Care

Posted 4 years ago

“Very good service,customer service was excellent, and definitely made things easy for me, at this sad time, and delivery was very quick Thank you”

Helpful Report

Posted 4 years ago

Dear Cheryl, Thank you for leaving us your lovely review. We do our best to make things a little bit easier at this sad time, by offering a wide choice of quality products, an easy to use website, and a fast delivery service. We are delighted that you were able to encounter an item to meet your needs and we hope that it brings you comfort and peace. With best wishes Kristina Customer Care

Posted 4 years ago

“I can't tell you how thrilled I am with my ring. Am saving it until what would have been our Golden Wedding in a couple of months and then he will be with me forever. (I checked size with a jeweller).”

Helpful Report

Posted 4 years ago

Dear satisifed customer, We are so pleased that we have been able to help you to have your partner with you again for your Golden Wedding anniversary. We hope that you will find comfort knowing that they are still close by and that when you contemplate the profound beauty of your ring your heart may be filled with happy memories of all the special moments that you shared over so many years, and that these may help you to find peace. Thank you so much for taking the time to leave us your lovely review and we wish you a special, although sad, anniversary. With warm wishes Kristina Customer Care

Posted 4 years ago

“Fabulous ring that I ordered with my mum’s ashes. She would have loved the sentiment”

Helpful Report

Posted 4 years ago

Dear Angie, We hope that wearing your bespoke memorial ring will allow you to feel that your mum is close by and accompanying you still and that this may bring you comfort. Thank you for entrusting us to create this very special piece of jewellery for you and for leaving us your review. We very much appreciate your custom and your comments. With best wishes Kristina Customer Care

Posted 4 years ago

“Excellent company with lots of beautiful products. So empathetic and professional throughout the whole process. Thank you Cherished urns for my beautiful memorial ring.”

Helpful Report

Posted 4 years ago

Dear Alison, Thank you for leaving us such a lovely review and for entrusting us to create your bespoke memorial ring for you. We are delighted to hear that you are happy with it and with our service. We do our best to offer a wide choice of styles and to create amazing pieces of jewellery that bring comfort and that will be cherished forever. We also pride ourself on our efficient and caring customer service so we really appreciate your kind words. With warm wishes Kristina Customer Care

Posted 4 years ago

“quick delivery and my daughter is delighted with the pendant so she can keep her bunny close at heart.”

Helpful Report

Posted 4 years ago

Dear Philippa, We are delighted that your daughter loves the self -fill pendant that you chose for her and we hope that she will find comfort knowing that her beloved bunny is still close to her and accompanying her always. Thank you so much for leaving us your review, we greatly appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews