Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An absolutely beautifully designed urn which I chose to put my late partner’s ashes in. The design is Grecian which he would have liked and with a silver pewter finish, I couldn’t wish for anything more. The order arrived in a beautiful velvet lined box to keep the urn in, and best of all it arrived in two days.”

Helpful Report

Posted 4 years ago

Dear Jeffrey, We are so pleased that you were able to find an urn worthy to hold the ashes of your late partner on our website. We do our best to offer a wide selection of urns, to pack each one securely and tastefully, and to deliver them quickly, to try and make things a little bit easier at this sad moment. We hope that you will find comfort knowing that he rests peacefully in this special place. With best wishes Kristina Customer Care

Posted 4 years ago

“Fast delivery great service item as described money well spent for my grandad resting place thank you”

Helpful Report

Posted 4 years ago

Dear Michaela, We are so pleased that you were able to encounter an urn worthy to hold the precious ashes of your granddad on our website and that you were happy with the speed of delivery. We hope that it will bring you comfort knowing that he rests peacefully in this lovely place. Thank you so much for taking the time to leave us your review, it is greatly appreciated. With warm wishes Kristina Customer Care

Posted 4 years ago

“Fantastic customer service very speedy no issues at all very good quality for products”

Helpful Report

Posted 4 years ago

Dear Lynda, Thank you for also leaving us such a positive review of our company. We are delighted that you are happy with the quality o your chosen products and that purchasing from us was a smooth and swift process. We do our best to make everything as straightforward and stress-free as possible. With kind regards Kristina Customer Care

Posted 4 years ago

“Made it so easy to purchase my husbands urn so went back to them for my pendant for his ashes , here in days no hassles beautifully packaged will return”

Cherished Urns 5 star review on 26th January 2021

Helpful Report

Posted 4 years ago

Dear Debbie, We are delighted to hear that you are a returning customer and that you have been totally happy with both the urn and the memorial necklace that you have purchased from us. We do our best to make buying items from us a simple, fast, and stress-free experience so that our clients will return to us for any future needs. Thank you for leaving us your review, your kind words are much appreciated. With best wishes Kristina Customer Care

Posted 4 years ago

“Brilliant service from beginning to end of order ...Necklace is beautiful an will give peace to my family .thank you so much”

Helpful Report

Posted 4 years ago

Dear Karen, Thank you so much for taking the time to leave us your lovely review. We are delighted to hear that you are happy with the memorial necklace that you selected and we hope that it will continue to bring a sensation of peace to you and your family, knowing that your loved one still accompanies you. With warm wishes Kristina Customer Care

Posted 4 years ago

“Jewellery is beautiful and I'm very proud to wear it x”

Helpful Report

Posted 4 years ago

Dear Sally-Ann, We are so pleased to hear from you and that you are totally happy with the memorial jewellery that you chose. We hope that wearing it may bring you comfort and a feeling of peace and that you will cherish it forever. Thank you so much for leaving us your review, it is much appreciated. With warm wishes Kristina Customer Care

Posted 4 years ago

“Customer service is amazing. Slightly delayed but to be expected in christmas period. My ring is exactly as shown in picture. Love it. Fully reccommend.”

Helpful Report

Posted 4 years ago

Dear Sophie, We apologise again for the slight delay but hope that our regular updates about the progress of your special ring were helpful and helped to allay any worries you may have had. We are delighted that you are totally happy with your lovely ring and we are sure that you will cherish it forever. Thank you so much for leaving us such a nice review, and for giving us your recommendation, your kind words are very much appreciated. With best wishes Kristina Customer Care

Posted 4 years ago

“Thank you so much Cherished Urns, great service. Would highly recommend x”

Helpful Report

Posted 4 years ago

Dear satisifed customer, We are so pleased that you have been happy with our service and with your chosen product. We do our best to offer a wide choice of quality items and to ship them quickly and well packaged to try and make things a little bit easier at this sad time. Thank you so much for your review, we really appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“Beautifully crafted urn and excellent packaging. This along with fast delivery makes it very easy to give 5 stars and my personal recommendation to friends and family.”

Helpful Report

Posted 4 years ago

Dear Nigel, We are so pleased that you are happy with the quality of your chosen urn and with the efficiency of our service, to the extent that you feel able to recommend our company to your friends and family. We do our best to make the whole ordering and shipping process as fast and simple as possible to try and make things a little bit easier at this sad time. With best wishes Kristina Customer Care

Posted 4 years ago

“Cherished urns were very helpful from start to finish. I love my new ring.”

Cherished Urns 5 star review on 24th January 2021

Helpful Report

Posted 4 years ago

Dear satisifed customer, Thank you for leaving us your review and for sharing the photo of the special memorial ring that we recently crafted for you. We always love to see our creations on the fingers they were destined for, and yours looks really lovely. We are sure that wearing it will bring you comfort and that you will cherish it forever. With best wishes Kristina Customer Care

Posted 4 years ago

“Fantastic Teddy very good quality urn so pleased with them”

Helpful Report

Posted 4 years ago

Dear Dominic, We are so pleased that you are totally happy with the adorable teddy bear keepsake urn that you selected from our website. We hope that holding him close and stroking his soft fur will bring comfort at this sad time. Thank you for taking a moment to leave us your review, we really do appreciate it. With warm wishes Kristina Customer Care

Posted 4 years ago

“We were looking for something very special to keep our much loved son close to us. It needed to be stylish and of a high quality and I’m please to say we found it from Cherished Urns. An excellent company to deal with.”

Helpful Report

Posted 4 years ago

Dear Mr Pickstock, We are so pleased that you were able to find an urn worthy to hold the precious ashes of your son from those we offer. We hope that its beauty will bring you comfort knowing that he is resting peacefully in this special place and is still close to you. Thank you so much for taking the time to leave us your review, your kind words are much appreciated. With best wishes Kristina Customer Care

Posted 4 years ago

“Absolutely love the ring you personally made for me, it will live on my finger for the rest of my life. Thank you xx”

Helpful Report

Posted 4 years ago

Dear Tina, We are delighted that you are totally happy with the special ring that we recently crafted for you. We put much care, respect and love into every piece of jewellery we make and we are sure that you will find comfort wearing it and knowing that your loved one still accompanies you. Thank you so much for your lovely review, it means a lot to us to hear from our customers. With warm regards Kristina Customer Care

Posted 4 years ago

“The urn we wanted was out of stock when I order it. But Cherished urns were very professional and did keep me updated on it’s arrival. The staff I spoke to are considered and professional. I would highly recommend this service!”

Helpful Report

Posted 4 years ago

Dear satisifed customer Thank you for giving us your recommendation and for leaving us your review. We are so pleased that we were finally able to get the urn you chose to you and we hope that the waiting time passed quickly with our regular updates. We hope that it brings comfort and peace to your family knowing that your loved one rests peacefully in this lovely place. With best wishes Kristina Customer Care

Posted 4 years ago

“So kind and caring during this touch time. A beautiful keepsake for me to treasure. Thank you for all your professionalism and kindness.”

Helpful Report

Posted 4 years ago

Dear Lynda, Thank you so much for taking the time to leave us your review. It really means a lot to us as we all work hard to offer a caring and efficient service and to bring comfort with beautiful items to those who have lost someone. We are so pleased that you are happy with your chosen product and we hope that you will find peace when you observe its loveliness. With warm wishes Kristina Customer Care

Posted 4 years ago

“Good service, Urn excellent quality and style”

Helpful Report

Posted 4 years ago

“Excellent website, and a variety of choices and prices. Easy to order and quick delivery. Very pleased with the quality.”

Helpful Report

Posted 4 years ago

Dear satisfied customer, We are so pleased that you are happy with the item you selected from our website and with our service. We do our best to offer a wide choice of quality products and to make ordering and shipping as simple as possible to try and make things a little bit better at this sad time. Thank you so much for leaving us your review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“Tasteful, beautifully presented in box and drawstring bag. Delightful”

Helpful Report

Posted 4 years ago

Dear Bernice, Thank you for also leaving us a company review, we very much appreciate it. We are so glad that you are happy both with your miniature urn and with the way we packaged it. We do our best to make a sad moment a little bit better. With warm wishes Kristina Customer Care

Posted 4 years ago

“Lovely urn well wrapped up and lovely urn”

Helpful Report

Posted 4 years ago

Dear Cheryl, We are so pleased that you are happy with your chosen urn and we hope that it brings comfort with its beauty to you and your family. Thank you so much for taking a moment to leave us your review, we really do appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“Cherished urns are a brilliant jewellers, at such a sad time , they give you a very cherished piece of jewellery , which you can hold dear. Thank you so much for my order.”

Helpful Report

Posted 4 years ago

Dear Jo, Thank you so much for your lovely review and for entrusting us to create this special piece of bespoke memorial jewellery for you. We put great care, respect, and much love into each of our creations and we are sure that when you contemplate its profound beauty your heart will be filled with happy memories that help you to find peace. With warm wishes Kristina Customer Care

Posted 4 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews