Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very profesional. Easy to order and good proces.”

Cherished Urns 5 star review on 5th March 2021

Helpful Report

Posted 4 years ago

Dear Natalia, Thank you so much for your positive review and for sharing the photo of the lovely bespoke memorial ring that we recently crafted for you. We are so pleased that you found the whole process to be straightforward and we hope that our regular updates regarding the progress of your order were helpful. We are sure that you will cherish this special ring forever and that wearing it will bring you comfort. With warm wishes Kristina Customer Care

Posted 4 years ago

“I ordered two scatter pods, they are beautiful, nicely made and just what we needed..highly recommended....”

Helpful Report

Posted 4 years ago

Dear Ann, We are so pleased that you encountered the scatter tubes that you were looking for on our website and we hope that they help to make the final farewell a calm and special moment with their practical design and beautiful prints. Many thanks for taking a moment to leave us your review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“Very beautiful and well made, the delivery was quick too. The look exceeded expectations”

Helpful Report

Posted 4 years ago

Dear Rita, Thank you for also leaving us such a nice company review. We are delighted that your chosen urn exceeded your expectations and that we were able to get it to you quickly. We do our best to try and make things a little bit easier at this sad time and we hope that knowing that your loved one rests peacefully in this lovely pace will be of comfort to you. With warm wishes Kristina Customer Care

Posted 4 years ago

“Respectful service with very good communication every step of the way. Easy to order and a great finished product.”

Helpful Report

Posted 4 years ago

Dear Lousie, Thank you for also leaving such a positive review of our company. We very much appreciate your kind words as we do our best to offer an efficient and caring service and to create amazing piece os memorial jewellery that will be cherished forever, with as little stress as possible. We hope that when you contemplate the profound beauty of your ring your heart may be filled with happy memories that help you to find peace. With warm wishes Kristina Customer Care

Posted 4 years ago

“The ring I ordered is beautiful and I am so happy with it. The whole experience of ordering and paying was so easy, I am pleased to say Cherished Urns kept me informed every step of the way from sending off the ashes to receiving my ring. Thank you so much, I would highly recommend you to friends and family”

Helpful Report

Posted 4 years ago

Dear Susan, Thank you so much for your lovely review and for giving us your recommendation. We very appreciate your kind words as we do our best to make the whole ordering, crafting, and shipping process as fast and simple as possible and we are delighted that our regular updates helped to alleviate any worries you may have had. We hope that you will cherish your special ring forever and that wearing it may bring you comfort and peace. With best wishes Kristina Customer Care

Posted 4 years ago

“My ring is better than I expected, all unused ashes were returned to me. I highly recommend cherished urns, from the beginning to the end of the ordering process I was very happy with everything.”

Helpful Report

Posted 4 years ago

Dear Carol, Thank you for also giving us your recommendation in your lovely review. We are delighted that your ring exceeded your expectations and that you were totally happy with our service as we do our utmost to make the experience as stress-free, swift, and special as possible. With warm wishes Kristina Customer Care

Posted 4 years ago

“Very well made, good quality, came in a beautiful box with cover. Delivery was speedy arrived within a couple of days.”

Helpful Report

Posted 4 years ago

Dear satisfied customer, We are delighted that you are happy with the quality of your chosen urn and with the speed of delivery. We try to make everything as straightforward and stress-free as possible to try and make this sad time a little bit easier. Thank you so much for your review, it is much appreciated. With best wishes Kristina Customer Care

Posted 4 years ago

“Would highly recommend cherished earns we over the moon with our jewellery 5 members of family got 5 different pieces and all beautiful. Also the arrangement of sending and receiving of the ashes was vey organised giving you peace of mind. Thanks again to cherished earns”

Helpful Report

Posted 4 years ago

Dear Michelle, Thank you so much for entrusting us to create these five very special bespoke pieces of memorial jewellery for your family. We know that sending ashes through the post is worrying so we do our best to allay any worries with regular updates throughout the crafting process to make everything as stress-free as possible. We are so pleased that each person is happy with their chosen item and we hope that wearing them will fill them with peace knowing that their loved one is still close by and acconapying them always. Many thanks for your review. With warm wishes Kristina Customer Care

Posted 4 years ago

“During such a challenging time, the fast delivery and impeccable standards from cherished urns allowed us to have one last thing to worry about.”

Cherished Urns 5 star review on 3rd March 2021

Helpful Report

Posted 4 years ago

Dear satisfied customer, Many thanks for your positive review of our company. We very much appreciate your kind words as we all work hard to offer an exceptional service and to quickly deliver quality products at fair prices and securely packaged, to try and make things a little bit better at this sad time. We hope that the classic elegance of your chosen urn may bring comfort and peace to you and your family. With best wishes Kristina Customer Care

Posted 4 years ago

“A little bit disappointed with the product it’s self. The picture on the site looks nothing like what I received, it’s looks cheep looking compare to the picture that’s displayed. When paying nearly £500 for it, it clearly wasn’t cheap.”

Cherished Urns 2 star review on 3rd March 2021

Helpful Report

Posted 4 years ago

Dear Sarah, I'm sorry to hear that you were not delighted with your white gold Cherish ring. I've had a look at the photos you've uploaded, and also the photo's we take of each and every piece that leaves our workshop, and believe our website photos are a true and accurate representation of your finished ring. May I ask that you get back in touch with us to discuss further? Kind regards, Shari

Posted 4 years ago

“I wouldn't hesitate to recommend Cherished Urns as we sadly lost Dad on Boxing Day. We wanted a keep sake and heard about this company as they make jewellery from your loved ones ashes. I ordered a necklace, my Sister ordered a ring and my Niece ordered a bracelet. When they arrived they were well packaged, and we were delighted as they looked even nicer than they did in the catalogue. They treat their customers with respect,as I placed my order over the phone.”

Helpful Report

Posted 4 years ago

Dear Lynn, Thank you so much for your lovely review. it really means a lot to us as we aim to make shopping with us an enjoyable and stress-free experience, even at this difficult time. We are so pleased that you entrusted us to make these three very special pieces of memorial jewellery for you and your family and we hope that each one of you will find comfort and peace when you wear them. Many thanks for going us your recommendation we very much appreciate it. With warm wishes Kristina Customer Care

Posted 4 years ago

“Me ring containing my beloved Lola’s ashes is beautiful. I am so pleased with it”

Cherished Urns 5 star review on 2nd March 2021

Helpful Report

Posted 4 years ago

Dear Patricia, Thank you so much for leaving us your review and for sharing the lovely photo of Lola. We are delighted that we could reunite you with your faithful four-legged friend and we hope that knowing that she still accompanies you within this special ring will be of comfort at this sad time. With best wishes Kristina Customer Care

Posted 4 years ago

“Price was so much cheaper than funeral parlour. Arrived quickly, very happy with purchase and looked just like photo also description. Packaged beautifully. Thank you”

Helpful Report

Posted 4 years ago

Dear satisfied customer, We are so pleased that you are happy with the price, quality, and packaging of your chosen urn. We do our best to offer a wide selection of quality urns at fair prices and to ship them quickly and well-packaged to try and make things a little better at this sad time Many thanks for your review, it means a lot to us. With best wishes Kristina Customer Care

Posted 4 years ago

“I was very pleased with my heart within a heart necklace. It is very pretty, I was worried that it would be bulky, but it’s not. Absolutely beautiful, just what I wanted. Thank you cherished urns..”

Helpful Report

Posted 4 years ago

Dear Christine, We are delighted that you were able to find a dainty heart-shaped pendant from those we offer and that it is just what you wanted. We do our best to offer a wide choice of styles and we are sure that wearing it will bring you comfort and peace knowing that your loved one still accompanies you. Thank you so much for your review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 4 years ago

“Excellent service and beautiful products made with care”

Helpful Report

Posted 4 years ago

Dear Kerry, Many thanks for also leaving us your review of our company. We are delighted that you have been happy with our service and the love and care that was put into the two pieces of bespoke memorial jewellery that you asked us tocreate for you. We are sure that you will cherish them forever. With warm wishes Kristina Customer Care

Posted 4 years ago

“My daughter won the February competition to choose a piece of cremation jewellery with her grandads ashes in. We were absolutely over the moon! We have ordered off Cherished Urns in the past as our dad passed away 2 years ago and the service and compassion is amazing! But my daughter was only 14 at the time and she was worried to have a piece of jewellery incase she lost it so to win this competition now she had just turned 16 was just amazing! We can't thank them enough and the communication from start to finish is second to none. Thank you xxx”

Cherished Urns 5 star review on 1st March 2021

Helpful Report

Posted 4 years ago

Dear Melanie, Thank you so much for your lovely review. We are delighted that your daughter won our February competition and that he loves the special pendant that she chose. We are sure that knowing that her grandad is still close by and accompanying her always will bring her comfort and give her strength. With warm wishes Kristina Customer Care

Posted 4 years ago

“Beautiful urn - and delivered within a few days”

Helpful Report

Posted 4 years ago

Dear satisfied customer, We are so pleased that you were able to find an urn worthy to contain your loved ones ashes and that we were able to get it to you quickly. We do our best to offer a wide selection of urns to suit all tastes and budgets and to ship them swiftly and well-packaged to try and make things a little bit easier at this sad time. We hope that your chosen urn brings comfort and peace to you and your family. With best wishes Kristina Customer Care

Posted 4 years ago

“Excellent service and products, great communication.”

Helpful Report

Posted 4 years ago

Dear Nicola, We are delighted to hear that you are totally happy with your chosen products and with our service. We do our very best to offer a straightforward and stress-free service and to create unique pieces of jewellery that will be cherished forever. Many thanks for your review we very much appreciate it. With kind regards Kristina Customer Care

Posted 4 years ago

“I ordered the urns from Cherished Urns from the USA because they're more stylish & elegant than the gaudy stuff here. The prices were reasonable, shipping fast and just a great ordering experience”

Helpful Report

Posted 4 years ago

Dear Christopher, We are delighted that you were able to find an urn to suit your taste on our website and that we were able to ship it safely to you in the USA. We do our best to offer a wide choice of designs of urns and we are so pleased that you found our selection to be elegant and stylish. We are also glad that you found our website easy to use and we hope that your chosen urn may bring comfort to you and your family knowing that your loved one rests peacefully in this lovely place. With best wishes Kristina Customer Care

Posted 4 years ago

“Excellent service and fast delivery. Incredibly beautiful handcrafted producted with amazing value for money.”

Helpful Report

Posted 4 years ago

Dear Monique, Thank you for also leaving your review of our company. We very much appreciate your kind words as we do our best to offer a wide selection of high-quality products and to ship them quickly and well-packaged to try and make things a little bit better at this sad time. We hope that your chosen urn will bring comfort and peace to you and your family. With best wishes Kristina Customer Care

Posted 4 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews