Cherished Urns Reviews

Name: Cherished Urns
Address: Penstraze Business Centre Truro Cornwall, Truro
Rating: 4.90

4.9 Rating 4,971 Reviews

98 %

of reviewers recommend Cherished Urns

4.9

Based on 4,971 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Cherished Urns:

Cherished Urns is proud home of a team of highly talented artisans and craftsmen. With years of experience in metalwork and jewellery, our team applies the very best care, attention, and skill, to each and every urn we craft.

The combined skills of our team members allow us to offer the highest standard of product to our customers.

All our urns and memorial jewellery are carefully designed by us, and then skilfully produced by our team of expert craftsmen.

Visit Website

Phone:

01872 487101

Email:

hello@cherished-urns.co.uk

Location:

Penstraze Business Centre Truro Cornwall
Truro
TR4 8PN

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Cherished Urns 5 star review on 4th February 2025

1447

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Urn delivered when said and good price. Shame sold out of lots of urns.would recommend them”

Helpful Report

Posted 3 years ago

Dear satisifed customer, We are pleased that you are happy with your chosen urn and we apologise that our current selection is not as wide as usual, the pandemic has unfortuanely made it difficult for us to restock some items and materials. Thank you for leaving us a review and for giving us your recommendation, it means a lot to us. With best wishes Kristina Customer Care

Posted 3 years ago

“I'd highly recommend Cherished Urns , very easy buying process. I received my item very quickly and very well packaged. It looks absolutely beautiful too. Thank you”

Helpful Report

Posted 3 years ago

Dear Katie, Thank you for your positive comments and for taking the time to leave us your review, we very much appreciate it. We are so pleased that you are happy with your chosen item and that you found our website easy to use, as we do our best to make the whole process swift and simple. With warm wishes Kristina Customer Care

Posted 3 years ago

“I am overjoyed with my urn.”

Helpful Report

Posted 3 years ago

Dear Kirsty, We are so pleased that you were able to encounter the ideal urn to hold your loved one's ashes from the sleelction that we offer on our website. Thank you so much for psoting your review and we hope that this special urn will bring some comfort to you and your family at this sad time. With best wishes Kristina Customer Care

Posted 3 years ago

“My ring is beautiful the service is fast,efficient and superb. They let you know what's going on every step of the way. Mt ring only took 7 days to arrive so happy with the result.”

Helpful Report

Posted 3 years ago

Dear Elaine, We are delighted that you love your ring and that you found our regular updates during the creation of it to be helpful. We try to make the whole process as swift and easy as possible. Many thanks for taking the time to leave us your review, it is greatly appreciated. With best wishes Kristina Customer Care

Posted 3 years ago

“I could not be any more pleased with my earrings and ring than I was when I opened up the boxes and saw how lovely and well made each item looked. They are such a caring company.”

Helpful Report

Posted 3 years ago

Dear Marlene, Thank you so much for your lovely review and for noting the care that we put not only into the creation of the jewellery but also its packaging and presentation. We do our best to make the experience as pleasant and stress-free as possible. We are sure that you will wear your earrings and ring with much love and cherish them always. With warm wishes Kristina Customer Care

Posted 3 years ago

“Ordered a miniature urn which I am really happy with, delivery was quick. Made another order today for a keepsake teddy”

Helpful Report

Posted 3 years ago

Dear Michelle, We are delighted to hear that you were so happy with your chosen miniature urn that you have also ordered one of our delightful keepsake teddy bears. We hope that both these items may bring you comfort and fill your heart with happy memories that help you to find peace. Many thanks for your review, it means a lot to us. With warm wishes Kristina Customer Care

Posted 3 years ago

“Lovely urn. As described. Fast delivery Thank you very much :)”

Cherished Urns 5 star review on 28th September 2021

Helpful Report

Posted 3 years ago

Dear A stokes, We are pleased that your chosen urn met your expectations and we hope that when you observe its beauty you may find some comfort knowing that your loved one rests peacefully in this special place. We aim to make this sad purchase as swift and simple as possible so we very much appreciate your kind words. With best wishes Kristina Customer Care

Posted 3 years ago

“Quick delivery”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We aim to make this sad purchase as swift and stress-free as possible by providing a wide choice of quality items and delivering them quickly had well-packaged. We are delighted that you have been happy with our service and we very much appreciate your review. With best wishes Kristina Customer Care

Posted 3 years ago

“Excellent product & service”

Helpful Report

Posted 3 years ago

Dear satisfied customer, We are so pleased that you found an item to meet your needs from those that we offer on our website, and we hope that it will bring you some comfort at this sad time. We are delighted that you have been happy with our service and that you have awarded us a five-star rating. With warm wishes Kristina Customer Care

Posted 3 years ago

“Fantastic service completely stress free highly recommend”

Helpful Report

Posted 3 years ago

Dear Paul, Many thanks for your five-star rating of our service and positive comments. We very much appreciate your recommendation as we do our best to make the entire process of purchasing an item from us as swift and stress-free as possible. With best wishes Kristina Customer Care

Posted 3 years ago

“My daughter was delighted with her pendant beautifully crafted thank you.”

Helpful Report

Posted 3 years ago

Dear Lisa, We are delighted that your daughter loves the pendant that we created for her with much care and respect and we are sure that when she wears it she will find comfort and peace knowing that her loved one is still close by. Thank you so much for taking the time to leave us your review, we very much appreciate your kind words. With warm wishes Kristina Customer Care

Posted 3 years ago

“Easy to deal with at a very sad time , efficient service sent Ashes on Monday the ring and cross arrived Friday”

Helpful Report

Posted 3 years ago

Dear David, Thank you for trusting us to create these two very special items for you and we hope that wearing them will bring you comfort at this sad time. We do our best to provide a caring and efficient service so we are very happy to receive your positive comments and five-star rating. With kind regards Kristina Customer Care

Posted 3 years ago

“Excellent products beautifully made, a very very good service in respect of time order placed and items received, worth every penny.”

Helpful Report

Posted 3 years ago

Dear Travis, We are delighted that you have been totally happy with your chosen items and with our service. We aim to offer a wide choice of quality products, and to ship them quickly and well-packaged to try and make things a little bit better at this sad time. Many thanks for your review, we very much appreciate it. With best wishes Kristina Customer Care

Posted 3 years ago

“Web site easy to use. Communications were extremely good. Prompt delivery.”

Helpful Report

Posted 3 years ago

Dear Velia, Many thanks for your positive comments and favourable review. We are delighted that you have been happy with our service as we try hard to make everything as simple and stress-free as possible. With warm wishes Kristina Customer Care

Posted 3 years ago

“Very pleased with my ring and the time it took posted ashes on the Monday received ring back on the Thursday.”

Helpful Report

Posted 3 years ago

Dear Stephen, We are so pleased that we were able to create your ring for you quickly as we do our best to make the whole process as swift and simple as possible. Thank you very much for taking the time to leave us your review, your five-star rating of our service is really appreciated by us all. With best wishes Kristina Customer Care

Posted 3 years ago

“Beautiful pendent,very quick delivery.”

Helpful Report

Posted 3 years ago

Dear Odette, We are delighted that you love your chosen pendant and that you were happy with the speed of delivery. We hope that wearing it will fill your heart with happy memories, knowing that your loved one is still close by and accompanying you always. Many thanks for posting a review, we really appreciate it. With warm wishes Kristina Customer Care

Posted 3 years ago

“Couldn't recommend this company enough They have above and beyond”

Helpful Report

Posted 3 years ago

Dear Karen, Many thanks for your kind words. Your review means so much to us as we pride ourselves on offering a caring and personalised service to try and make things a little better at this sad time. We hope that your chosen item is bringing you comfort and peace. With warm wishes Kristina Customer Care

Posted 3 years ago

“First class product and service provider.”

Helpful Report

Posted 3 years ago

Dear William, Thank you for your five-star rating of our company and your positive comments. We do our best to provide a caring and efficient service and to offer a wide choice of quality products, so we are pleased that your experience shopping with us was a pleasant one. With kind regards Kristina Customer Care

Posted 3 years ago

“I ordered a large double urn to put my late husband’s ashes in and while it’s beautiful, it’s really too big so I ordered a second smaller one which arrived within three days and is perfect. The range of designs is wonderful, so much choice. I’m using the first one as a stunning vase for an arrangement of white silk roses and eucalyptus stems. It looks really beautiful. Thank you Cherished Urns. You are a truly wonderful company. Don’t change a thing! 💕”

Helpful Report

Posted 3 years ago

Dear Linda, Thank you so much for your kind words and positive review. We are so glad that the second urn is perfect to hold the precious ashes of your husband and we're sure that the first one has become a very special vase...how lovely. We do our best to offer a wide choice of designs of urns and we are sure that when you contemplate its beauty you will find comfort knowing that your husband rests peacefully in this beautiful place. With warm wishes Kristina Customer Care

Posted 3 years ago

“I have to say what an experience. From ordering till final product was a lovely service. The customer service and updates on my order were most welcome. Would highly recommend xx”

Helpful Report

Posted 3 years ago

Dear Annmarie, Thank you so much for your lovely review and for giving us your recommendation. We are glad that our regular updates throughout the crafting of your chosen item were helpful and that you are totally happy with the final product. We are sure that you will cherish it always and wear it with love. Kind regards Kristina Customer Care

Posted 3 years ago

Cherished Urns is rated 4.9 based on 4,971 reviews