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CheerfulSoles Reviews

4.9 Rating 1,261 Reviews
98 %
of reviewers recommend CheerfulSoles
4.9
Based on 1,261 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Returns Process
Easy
Read CheerfulSoles Reviews
As always I am delighted with my Alegria shoes and the service given by Cheerful Soles . What would I do without you!
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Posted 2 years ago
Thank you Cheryl. We are getting a new delivery of Alegria shoes and some new slippers. They should be available to order online in a week or so. Kind Regards, Jo - Cheerful Soles
Posted 2 years ago
Excellent service, friendly and fast. I’m also loving my new shoes
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Posted 2 years ago
Thank you Sally. I'm pleased to hear that you like your new Alegria Paloma shoes. These are one of our best selling styles. Kind Regards, Jo - Cheerful Soles
Posted 2 years ago
Spoke to one of the lovely ladies took her advice and bought a pair of Joya shoes, just fabulous. Always 100% efficient at Cheerful Soles- other companies should try and keep up.
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Posted 2 years ago
Ah, thanks Mary. Always a please to speak with you. I'm pleased to hear that you like your mew Joya Vancouver shoes. Kind Regards, Jo - Cheerful Soles
Posted 2 years ago
Prompt delivery. Unfortunately the boots didn't fit me but returning them was so easy. Thank you.
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Posted 2 years ago
Thanks Shelley. Kind Regards, Jo - Cheerful Soles
Posted 2 years ago
Great choice. Excellent service. Prompt dispatch.
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Posted 2 years ago
Thank Thomas, I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles
Posted 2 years ago
Staff were so helpful.
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Posted 2 years ago
Thanks Elaine. I hope that you are happy with your new Alegria Shoes. Kind Regards, Jo - Cheerful Soles
Posted 2 years ago
Excellent service. Shoes delivered very promptly and exactly as described
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Posted 2 years ago
Thanks Peter. Good to hear that you were happy with our service and your Panama Jack Boots. Kind Regards, Jo - Cheerful Soles
Posted 2 years ago
Thank you very much, I received exactly what I ordered and even though I ordered overseas, I received the delivery in just a few days
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Posted 2 years ago
Thank you for taking the time to complete a review for us. I'm pleased to hear that your shoes made it to Isreal quickly. Kind Regards, Jo - Cheerful Soles
Posted 2 years ago
The shoes were great and the staff were super helpful getting my order to me on time.
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Posted 2 years ago
Thanks for taking the time to leave a review for us Dana. Kind Regards, Jo - Cheerful Soles
Posted 2 years ago
Excellent service. Items arrived very quickly. The shoes are very well made and comfortable. Recommended!
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Posted 2 years ago
Thanks Barbara! Kind Regards, Jo - Cheerful Soles
Posted 2 years ago
A pleasant helpfull and eficient service
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Posted 2 years ago
Thanks for taking the time to leave a review Iwan. Kind Regards, Jo - Cheerful Soles
Posted 2 years ago
I have arthritis in one of my knees and ankle. Normally I'm a Dr Marten girl, but have been finding that they are to heavy for my right leg. I end up in way more pain. So with much sadness I've been looking for something else that's still a fun shoe, but will be more supporting. I then discovered the Alegria shoe. I was a little bit anxious about paying that much out on a shoe I wasn't even sure would be OK. Also the sizing I was a bit worried about. They only go up to a size 7 and I'm normally a size 8. It does state though that they are roomy so go down a size, but I wasnt sure that that would work for me. So I ummed and ahhed for a while. But I loved the style and they were the only orthotic shoe that I liked the look of. I finally and nervously bought a pair. Delivery was fast, it even came with a little Alegria key ring (nice touch!). The shoes were sooo cute, and to my joy and relief they fit like a glove. So comfy. Now, the pain in my right leg is obviously still there, but is no longer agrivated by my shoes. They are so lovely. I'm a student, so when my next student loan comes in I plan to buy a second pair. The only concern is, I'm not sure how long the velcro strap will remain strong. It is right now, but I hope further down the road it doesn't become worn out and not spring open as I'm walking. Not sure why it's not a buckle. But anyway, right now, love, love, love the shoe - like walking on a cloud!
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Posted 2 years ago
Thanks for taking the time to leave such a lovely review Jane. We haven't had any issues with the velcro straps to date. If, down the years it does become worn, then a good cobbler would be able to replace this for you. You can also buy replacement foot beds for all our Alegria styles, so this will enable you to freshen them up in the future. Kind Regards, Jo - Cheerful Soles
Posted 2 years ago
I am buyer, resident in Asia, and a repeated customer. Speedy response to my query when I encounter on-line problem on payment or shoe specifications.
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Posted 2 years ago
Ah thank you for your kind words. It's always a pleasure to deal with you. Glad to hear that your latest Joya Sandals. Kind Regards, Jo - Cheerful Soles
Posted 2 years ago
Super speedy service and gorgeous boots.
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Posted 2 years ago
Thanks Suzanne, great choice - we love Panama Jack boots, especially the Felina you ordered. Kind Regards, Jo - Cheerful Soles
Posted 2 years ago
Excellent shoe quality although I found the pair I ordered a tiny bit too narrow. Excellent return, easy to do and my refund was given within 48 hours of returning. Thank you
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Posted 2 years ago
Thanks for the review Charlotte. Sorry the fit wasn't quite right. We always process our returns and refunds as soon as we receive them. Kind Regards, Jo - Cheerful Soles
Posted 2 years ago
The service is very efficient and always a pleasure to deal with the saleslady! Thank you!!
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Posted 2 years ago
Ah, thank you for taking the time to leave a review. I hope that you like your new Joya Shoes. Kind Regards, Jo - Cheerful Soles
Posted 2 years ago
Excellent helpful service! Very efficient. So great to be able to speak to someone in person and someone who is so knowledgeable about their products!
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Posted 2 years ago
Thanks for taking the time to leave a review for us. I'm pleased that we managed to find your correct Alegria size in the end. I hope that you like your new Alegria Paloma Shoes. Kind Regards, Jo - Cheerful Soles
Posted 2 years ago
Very comfortable with fabulous support.
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Posted 2 years ago
Thanks for taking the time to leave a review. I'm pleased to hear that you like your new Waldlaufer H Sonja rocker sole shoes. Kind Regards, Jo - Cheerful Soles
Posted 2 years ago
Lovely and comfortable, perfect for on your feet all day
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Posted 2 years ago
Thank you Susan - a lovely choice you made for the Alegria Seville clogs. I hope that you like them. Kind Regards, Jo - Cheerful Soles
Posted 2 years ago
Good website easy process to purchase and exceptionally fast delivery 5 star
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Posted 2 years ago
Thank you Keith. I hope that you are pleased with your Mens Waldlaufer Helgo rocker shoes. Kind Regards, Jo - Cheerful Soles
Posted 2 years ago
CheerfulSoles is rated 4.9 based on 1,261 reviews