CheerfulSoles Reviews

Name: CheerfulSoles
Rating: 4.89

4.9 Rating 1,262 Reviews

98 %

of reviewers recommend CheerfulSoles

Company Reviews

Metrics

4.9

Based on 1,262 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

CheerfulSoles 5 star review on 24th June 2025

293

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good website easy process to purchase and exceptionally fast delivery 5 star”

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Posted 2 years ago

Thank you Keith. I hope that you are pleased with your Mens Waldlaufer Helgo rocker shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Bought a pair of Joya shoes through CheerfulSoles: Perfect shoes; perfect service; perfect delivery; what more can you ask for?”

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Posted 2 years ago

Ah, thank you John. We always try to be friendly and helpful (hence the name):-) Great to hear you like your new Mens Joya Mustango Shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Fourth pair of joys shoes. Service in all cases perfect.”

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Posted 2 years ago

Thank you, that's really nice to hear. I'm pleased to hear that you like your new Joya London Boots. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“I love the shoes. I’ve bought several pair. The company is great and very helpful, too.”

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Posted 2 years ago

Thanks Leigh Ann. I'm pleased to hear that you like your new Alegria Sandals. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Received my Cheerfulsoles this morning hand delivered by my very cheerful postman Duncan. Put them straight into my boots and went for a walk, perfect 😊”

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Posted 2 years ago

Thanks for the review Martin. Glad to hear that your new Joya Insoles have added a new lease of life to your Joya Boots. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Item as described on website and reflected the photo provided. Well packaged and despatched in a timely fashion.”

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Posted 2 years ago

Thanks for the review Diane. It's good to hear that you are happy with your new Waldlaufer rocker sole shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Beautiful shoes. Quite generous size.”

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Posted 2 years ago

Thanks for the review Julia. The sizing comment isn't something we usually hear about Joya Shoes, so I hope that they are ok for you. Kind Regards, Jo - Cheerful Soles.

Posted 2 years ago

“Easy site to navigate.Prompt delivery”

CheerfulSoles 5 star review on 29th August 2022

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Posted 2 years ago

Hello Lesley. Thanks for the review. Great to hear that you were happy with the service you received and the Waldlaufer Mens Hayo Shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Very prompt delivery and helpful.”

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Posted 2 years ago

Thanks Barbara, sorry the Sandals didn't work for you in this instance. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Hip problem for over a year (aged 55) - finally sorted with Joya shoes! #gamechanger shoes can only recommend you check them out!”

CheerfulSoles 5 star review on 27th August 2022

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Posted 2 years ago

Many thanks for the review Alexander. It's great to hear that you have found footwear that helps to alleviate the pain from your hip. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Very stylish and comfortable sandals. Great fit too. Recommendation about sizing very helpful.”

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Posted 2 years ago

Thank you for taking the time to complete a review for us Sandra. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Great place to get my Joya shoes. The staff are very helpful and delivery delivery times are excellent”

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Posted 2 years ago

Thank you Beryl. I hope that you like your new Joya Athena shoes. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Good serice. Choice of shoes arrived quickly”

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Posted 2 years ago

Thanks for taking the time to leave a review. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“I was so pleased with my shoes, they feel just like slippers. Very quick delivery as well.”

CheerfulSoles 5 star review on 11th August 2022

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Posted 2 years ago

Thank you! Great to hear that you have found some shoes that are as soft as slippers. The cushioned insole in the Alegria shoe range moulds to the shape of your feet and provides excellent arch support. Thanks for taking the time to leave a review, Kind Regards - Jo, Cheerful Soles

Posted 2 years ago

“Staff at cheerfull soles were very friendly and most helpful.The sh oes arrived promptly and fitted very well .Thank you .”

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Posted 2 years ago

Thank you Jean. Glad we got your sorted and that you were happy with the exchanged pair of Alegria Clogs. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Brilliant and dedicated service. Excellent shoes. In my experiece, nowhere better to get shoes for "special" feet.”

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Posted 2 years ago

Thank you! Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“5 out of 5 Delivered when they said it was due No complasints”

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Posted 2 years ago

Thanks Peter! That's what we like to hear. I hope that you like your new Joya shoes too. Thanks for the review. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Excellent product and super fast delivery”

CheerfulSoles 5 star review on 1st August 2022

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Posted 2 years ago

Thanks Linda. I'm pleased to hear you like your new Alegria Classic Clogs in Ferral. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“Excellent outstanding customer services, thanks”

CheerfulSoles 5 star review on 29th July 2022

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Posted 2 years ago

Thank you Elke, I hope that you like your new Joya Cairo Sandals. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

“I love this shop ... Alegria shoes are the ONLY shoes I find comfortable since having my big toe fused. Good customer service, and great shoes. I would definitely recommend CheerfulSoles.”

CheerfulSoles 5 star review on 28th July 2022

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Posted 2 years ago

Ah, thanks Emily. Lots of our Alegria customers have the same issue as you and find that the front rocker on the Alegria range is great for fused toes, arthritic toes and hallux rigidus. Thanks for taking the time to leave a review for us. Kind Regards, Jo - Cheerful Soles

Posted 2 years ago

CheerfulSoles is rated 4.9 based on 1,262 reviews