Charterhouse Aquatics Reviews

Name: Charterhouse Aquatics
Address: Unit 14 Merchant Drive, Mead Lane, Hertford, Hertfordshire
Rating: 4.82

4.8 Rating 1,761 Reviews

95 %

of reviewers recommend Charterhouse Aquatics

4.8

Based on 1,761 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Charterhouse Aquatics 5 star review on 19th December 2025

Anonymous

Anonymous // 01/01/2019

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“Fast reliable delivery at a reasonable課_. Fast reliable delivery at a reasonable price”

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Posted 4 years ago

“Great service very quick delivery. Great service very quick delivery No problems”

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Posted 4 years ago

“Top class done what they said delivery課_. Top class done what they said delivery was smooth and early would use again so should you”

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Posted 4 years ago

“Excellent service. Excellent service, very prompt with delivering goods highly recommended”

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Posted 4 years ago

“Great shop and very helpful. Date of experience: November 04, 2021”

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Posted 4 years ago

“Every order I've had from these guys課_. Every order I've had from these guys has been spot on and always super faster delivery!”

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Posted 4 years ago

“First class service. Really helpful and knowledgeable stuff. Willing to go out of their way and give me recommendations Even pointed me to people who could help me with stuff they couldn課ｪt.”

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Posted 4 years ago

“Fast dispatch and delivery. Date of experience: February 04, 2021”

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Posted 4 years ago

“Superb retailer. Superb retailer! Lowest price after much research and very easy to place the order and track progress. Large item was delivered exactly when Charterhouse had stated. All items well packaged and as described. Marine aquarium now up and running. Will definitely return with my custom.”

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Posted 4 years ago

“Great service. Great service, best price, tracking & comms excellent”

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Posted 4 years ago

“Great service. Order our 2nd from the same as our 1st as we couldn't be more happier with the products and service recieved ,even when I mucked it up, they corrected it with no troubles. Would highly recommend”

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Posted 4 years ago

“Excellent prompt service and課_. Excellent prompt service and politeness, thank you!”

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Posted 4 years ago

“I was amazed how quickly this bag課_. I was amazed how quickly this bag turned up! well packaged and very good value for money. They say fish have no memory but our pond fish refuse all other products!”

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Posted 4 years ago

“Easy ordering from a very good web課_couldn課ｪt be better. Easy ordering from a very good web site. Very competitive pricing making for excellent value. Fast dispatch and delivery using a very good courier that gave fully informed delivery using one hour slots. Very pleased with the fully informed service.”

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Posted 4 years ago

“It came promptly. It came promptly, it had eco-friendly packaging and was the cheapest around. We will use them again.”

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Posted 4 years ago

“Blown away with speed and service!. Recently purchased some products online and I was blown away with the speed of delivery and how well they were packaged upon arrival. Put my mind at ease and will be returning time and time again.”

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Posted 4 years ago

“Quick delivery of fish food. Date of experience: April 03, 2021”

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Posted 4 years ago

“Amazing. I ordered some dragon rock for my aquarium from here and I was not disappointed!! Quality rock, Great size range and to top it off the delivery was quick”

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Posted 4 years ago

“Always good service from Charterhouse課_. Always good service from Charterhouse Aquatics, goods arrive promptly. Easy to order and pay”

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Posted 4 years ago

“Top service as always. Date of experience: April 03, 2021”

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Posted 4 years ago

Charterhouse Aquatics is rated 4.8 based on 1,761 reviews