Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,714 Reviews

98 %

of reviewers recommend Charley Chau

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Charley Chau 5 star review on 24th August 2025

454

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service as always”

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Posted 10 months ago

Thank you, Sue!

Posted 9 months ago

“Thank you for your help and delivering a spare set of the deeply dishy bed . This is a great product , well designed and of high quality . Always great service ! Thank you”

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Posted 10 months ago

Thank you, Judi!

Posted 9 months ago

“The quality of their goods is excellent. I was unsure what to order and the advice I was given was brilliant. The item arrived speedily.”

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Posted 10 months ago

Hi Jane, Thank you for your five star review and I'm so glad we were able to help! Bests, Jenny

Posted 9 months ago

“1st bed I had delivered with no issues, 2nd bed I picked up as I was in Manchester. It was lovely to meet the owners who are passionate about their products and so they should. Wonderful beds and people... 100% recommend the beds and my dog loves them.”

Charley Chau 5 star review on 5th December 2024

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Posted 10 months ago

Hi Wayne, Thank you for the lovely photo and it was really lovely to meet you too. Bests, Jenny

Posted 9 months ago

“Excellent service and a great product. We ordered the wrong size initially but an exchange was soon organised. Nala is delighted with her new bed!”

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Posted 11 months ago

Hi Sasha, Thank you for your review and Happy Snuggling to Nala xx Bests, Jenny

Posted 9 months ago

“good quality delivery took a long time”

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Posted 11 months ago

Hi Salma, Thank you for your review. I'm sorry the delivery took longer than you expected. The delivery was as scheduled. Unfortunately, Parcelforce only delivery between Monday-Friday on their standard services unless a Saturday option is paid for specifically. Best wishes, Jenny

Posted 9 months ago

“Our first Charley Chau bed was an off the floor rectangular rattan bed with pad bought in 2014 and it's still looking and feeling as good as new, barring a couple of small chew areas when the dogs were pups. We have a faux fur fleece also and fully realise our dogs are thoroughly spoilt but the build quality of all the products we have bought is absolutely excellent and longstanding.”

Charley Chau 5 star review on 18th November 2024

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Posted 11 months ago

Hi Gill, Thank you for the lovely photo of your doglets enjoying their Bliss Bolster Bed, so ad it been a hit!

Posted 9 months ago

“Beautifully made, soft and luxurious this throw looks amazing and of course my Whippet loves it!”

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Posted 11 months ago

Hi Louise, Thank you and so glad the blanket has been a hit! Happy Snuggling xx Bests, Jenny

Posted 9 months ago

“Swift processing of my order, very applealing products and design.”

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Posted 11 months ago

Thank you!

Posted 9 months ago

“Wonderful quality dog bedding - our sausages love the snuggle cushion and the deeply dishy velvet finish matches our decor perfectly. This is our second order and we’ll most likely be ordering again.”

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Posted 11 months ago

Thank you, Aaron!

Posted 9 months ago

“High quality company. Very efficient ordering and delivery service.”

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Posted 1 year ago

Thank you Kathy!

Posted 11 months ago

“We have tried a few dog beds over the years but feel that Charley Chau’s are always the best. They look great, the designs are well considered and they wash brilliantly. Options for liners and spare covers are also great.”

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Posted 1 year ago

Thank you so much!

Posted 1 year ago

“Really good quality. I now have two and they wash so well. The boys love them as super cosy.”

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Posted 1 year ago

Thank you Helen!

Posted 1 year ago

“Replacement mattress for a previous snuggle bed which had got a bit lumpy from being washed.”

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Posted 1 year ago

Thank you Sadie!

Posted 1 year ago

“My little wire haired dachshund Freddie absolutely adores his new Charley chau bed… he got the hang of it straight away I can’t get him up in the morning!! Recommend whole heartedly!”

Charley Chau 5 star review on 13th October 2024

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Posted 1 year ago

Hi Joanne, Thank you for your review and for the lovely photo of Freddie. Happy Snuggling! Bests, Jenny

Posted 1 year ago

“Love love love the snuggle beds! We have 2 upstairs and have just bought the burrow bag for downstairs. My whippets love both beds types, such lovely quality.”

Charley Chau 5 star review on 12th October 2024

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Posted 1 year ago

Thank you Rachel and I'm so glad the Snuggle Beds & Burrow Bag have been a hit!

Posted 1 year ago

“This is our second Charley Chau Snuggle Bed, and we decided to upgrade to the Winter version this time. Our whippet, Bessie, absolutely loves to burrow and cozy up in it. The quality is top-notch, with durable materials and an incredibly soft lining that will keep her warm during colder months. Although it's on the expensive side, we feel it's one of the best investments we've made for Bessie's comfort. Highly recommend it to anyone with a dog that loves to snuggle!”

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Posted 1 year ago

Thank you! And happy snuggling to Bessie xx

Posted 1 year ago

“This is a very belated review, but better late than never... thank you for your personalized customer service, ensuring we received the product at our hotel while we were in the US (from Canada). Our chihuahua loves his new bed, which sits under my desk when working from home. As a bonus, it also keeps my feet warm (Montreal condos can get very cold, regardless of season). 😆 The colour is gorgeous too!”

Charley Chau 5 star review on 20th September 2024

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Posted 1 year ago

Thank you for the lovely photos and your review! And glad we were able to send the Snuggle Bed to your hotel. Happy Snuggling xx

Posted 1 year ago

“My puppy love his bed!”

Charley Chau 5 star review on 19th September 2024

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Posted 1 year ago

Yay! Thank you for the lovely photo and for taking the time to leave your review.

Posted 1 year ago

“Excellent lovely product that fits a crate perfectly and is just the best product. Most importantly, the 2 sisters that own it were so lovely , helpful and really knew the product. I would totally recommend Charley Chau to anyone, you won't regret it.”

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Posted 1 year ago

Thank you so much! We're so glad we were able to help. Bests, Jenny & Christine xx

Posted 1 year ago

Charley Chau is rated 4.9 based on 1,714 reviews