Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,687 Reviews

98 %

of reviewers recommend Charley Chau

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Charley Chau 5 star review on 15th June 2025

453

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just simply beautiful , stylish , comfortable dog beds”

Helpful Report

Posted 1 year ago

Hi Pollyanna, Thank you so much for your review and your continued support! Bests, Jenny

Posted 1 year ago

“We have many snuggle beds which are great. The new snuggle bag looks like it’s going to be a hit too! All items are fantastic quality and wash perfectly.”

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Posted 1 year ago

Hi Jane, Thank you so much for the five star review and your continued support! Bests, Jenny

Posted 1 year ago

“Great customer service, good quality items, fast and efficient delivery. Very happy again with the Charlie Chau experience.”

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Posted 1 year ago

Than you so much, Terry!

Posted 1 year ago

“Top quality product. My whippet seems to love it and sleeps through the night in her bed. Pick-up was easy and convenient.”

Helpful Report

Posted 1 year ago

Thank you so much, Thomas!

Posted 1 year ago

“Amazing customer service. Such beautiful and well made beds!”

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Posted 1 year ago

Thank you Shalini and I'm glad we were able to help! Bests, Jenny

Posted 1 year ago

“Love their beds and their snuggle beds. They are so helpful and friendly,”

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Posted 1 year ago

Thank you so much Lucrese!

Posted 1 year ago

“My girls are enjoying their new collars, and I adore the colour!”

Charley Chau 5 star review on 9th February 2024

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Posted 1 year ago

Thank you so much for the five star review and the gorgeous photo of you girls. Smooches to them both xx

Posted 1 year ago

“The two travel pads are absolutely beautiful and lovely quality. They came in double quick time as usual. I can't recommend this company enough!”

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Posted 1 year ago

Thank you so much, Caroline!

Posted 1 year ago

“Super quick delivey and the best quality dog beds. They are made so well, and the velour fabric is just gorgeous. The team are quick to communicate, such a lovely independent business to support.”

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Posted 1 year ago

Thank you so much, Jessica!

Posted 1 year ago

Hi Jessica, Thank you and glad you're happy with the bed as well! Bests, Jenny

Posted 1 year ago

“Absolutely stand out products for Italian Greyhounds and even better customer service. One of the few that you can actually speak to a human. Thank you so much. Our iggy has been a fan for over 7 years and we have just treated him to another snuggle bed.”

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Posted 1 year ago

Hi Mariela, Thank you so much for your continued support for Charley Chau and the lovely review! Bests, Jenny

Posted 1 year ago

“So delicious that I wish I was a whippet .”

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Posted 1 year ago

Hahaha. Thank you!

Posted 1 year ago

“Excellent product and service”

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Posted 1 year ago

Thank you, Jeremy!

Posted 1 year ago

“Excellent dog beds, our rather spoilt whippet wouldn't sleep in any thing else. Professional and friendly to deal with too.”

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Posted 1 year ago

Thank you so much, Alan!

Posted 1 year ago

“Our dog loves his new bed. Very good quality and so great that it is easy to wash too!”

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Posted 1 year ago

Hi Lewis, Thank you taking the time to write your review and I'm so glad the bed has been a hit with your dog! Bests, Jenny

Posted 1 year ago

“Lovely dog bed but ordered the wrong size - too big. Dog has looked at it but prefers tatty old basket! So sorry - an expensive mistake!”

Helpful Report

Posted 1 year ago

Hi Jennifer, Thank you so much for the five star review and I am sorry the bed hasn't been a hit with your dog. If the bed hasn't been used, I'm happy for the bed to be returned and we can exchange it for a smaller size/different bed. Drop us a line on hello@charleychau.com. Bests, Jenny

Posted 1 year ago

“Simply amazing- great product and brilliant service”

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Posted 1 year ago

Thank you so much Matt!

Posted 1 year ago

“The dog bed was really beautiful. Stylish in a low key way and just as I hoped... except I had only read the inside dimensions so very frustratingly it didn't fit where it needed to go. I phoned Charles Chau and the staff member was extremely helpful, we arranged a swap snd the new one fits just right. And the dog loves it!”

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Posted 1 year ago

Hi Catharine, Thank you for your your review and I'm glad we were able to sort everything out! Bests, Jenny

Posted 1 year ago

“Super quality and custoer service. My whippet is so cosy and happy with the new ocver. The best beds worth the investment.”

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Posted 1 year ago

Thank you so much, Lucinda!

Posted 1 year ago

“Very efficient.”

Charley Chau 5 star review on 22nd January 2024

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Posted 1 year ago

Hi Penny, Thank you so much for the five star review and the lovely photo. Happy Snuggling! xx Bests, Jenny

Posted 1 year ago

“Very good customer service”

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Posted 1 year ago

Thank you so much, Lynda!

Posted 1 year ago

Charley Chau is rated 4.9 based on 1,687 reviews