Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,713 Reviews

98 %

of reviewers recommend Charley Chau

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Charley Chau 5 star review on 24th August 2025

454

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My 15-year-old whippet is in seventh heaven, on a soft but firm mattress that is kind to his joints and enveloped by a deep fleece, below and above, to keep him warm and cosy and protected from draughts. His owner is confident this is the ultimate comfort for any dog!”

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Posted 2 months ago

“Love Charley Chau! I’ve been shopping with them for over 9 years and their products are always the best quality.”

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Posted 2 months ago

“Our Fox Terrier puppy Dolly instantly loved her new bed - its comfortable and cosy and here she gets some deep sleeps. When the bed was delivered, unlike so many dog beds, it had not been squashed or flat packed which meant the structure was correct to begin with. The cushion is deep and plush which provides Dolly which great comfort. If this wasn't enough, the bed arrived with a lovely thank you note for our purchase and a top tip for cleaning. Dolly loved the high quality treats which came with the bed - above and beyond what we expected. We would highly recommend the product and companie's service.”

Charley Chau 5 star review on 18th August 2025

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Posted 2 months ago

“Fantastic dog blanket, purchased so many of them for my 3 dogs, excellent quality and washes so well”

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Posted 2 months ago

“This polar fleece blanket is the second fur rug I’ve purchased, the first was many years ago in brown for my dear much missed old poodle. My youngster uses it daily but I thought she deserved a new one for herself. They wash like new even after years and years. Although it’s an outlay, worth every penny.”

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Posted 2 months ago

“It is always a pleasant experience to purchase from Charley Chau. The beds and covers are of a very high standard and are well received by all of our dogs, especially the terrier who flits between her snuggle bed and the spaniel's ducky donut bed.”

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Posted 3 months ago

“I’ve just bought my second Deeply Dishy Bed from Charley Chau. I bought my first 5 years ago and love it so much I wanted another one!!! Jenny was so helpful and patient even when I messed up my sizes. A great combo of beautiful design and quality and brilliant customer service.”

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Posted 3 months ago

“Excellent beds, unfortunately I didn’t know that I had to spend a further €142.15 on import tax! I think if you are exporting to an EU country, the customer must be made aware of extra charges…”

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Posted 3 months ago

“Love the bed but not parcel force. I would defiantly pay for a next day as at least I’d know when to expect the delivery.”

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Posted 3 months ago

“We bought another Petiquet collar. The quality is still as good as ever. Beautiful leather.”

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Posted 3 months ago

“I was recommended this company by a friend. I had seen their own dog bed and I was amazed of the quality. I had to get one. So I did. I was not disappointed. The service of the delivery and order was great and I even had a hand written note to say thanks for the order which was a really nice touch. 5 star service and it’s a statement pieace for my home. My dog most importantly can’t get of it and loves it.”

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Posted 3 months ago

“Good quality and service, a great snuggle bed for Whippets !!!”

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Posted 3 months ago

“Wonderful customer support and beautiful quality bed!”

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Posted 3 months ago

“Online photos of the lavender appear lighter in hue than they really are. The lavender color is gorgeous! …so I ordered more colors 😺😺 Shipping to USA is costly but I messaged Jenny and they helped get the cost down (refunded me the difference) since I was not in a hurry to receive it. Thanks so much for the soft, thick blankies in such lovely colors. I get stink eye from Deucie for stealing her blankets 😂😂”

Charley Chau 5 star review on 6th July 2025

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Posted 3 months ago

“Always superb design;always excellent quality materials and always exceptional customer service.”

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Posted 3 months ago

“Beautiful and super comfortable bed! Great customer service who helped me to choose the right size :)”

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Posted 4 months ago

“I saw the Snuggle Bed at a friend's house and how much their dog was enjoying it so I knew that I had to have one for my dog and for my good friend's dogs, too! Their website described the product perfectly. The shipping was a bit pricey, since I live in the US, but overall, very happy with the quality and customer service! I would definitely order from Charley Chau again, and would be fine with a slower ship time if it could be a bit cheaper :)”

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Posted 4 months ago

“High quality and beautifully made beds!”

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Posted 4 months ago

“Don’t ask me ask my Maisie mouse ❤️”

Charley Chau 5 star review on 17th June 2025

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Posted 4 months ago

“Beautiful beds and blankets. My luxury deeply dishy dog bed fits in the washing machine with ease and comes out good as new. No lumpy stuffing as with some other beds! My little Jack Russell just loves it and it keeps him warm and cosy, the thick mattress protecting him from even the coldest surface. A little on the expensive side but well worth it as they outlive other brands with ease. Have just purchased my second deeply dishy and a ccouple more blankets so he can have downstairs as well as in the bedroom.”

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Posted 4 months ago

Charley Chau is rated 4.9 based on 1,713 reviews