Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,685 Reviews

98 %

of reviewers recommend Charley Chau

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Charley Chau 5 star review on 15th June 2025

453

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Charley Chau were responsive, helpful, and genuinely cared about making sure everything went smoothly. I’m very happy with their service.”

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Posted 1 month ago

“I have 3 beds from Charley Chau, and my two dogs love them. Very professional and friendly service, fast delivery, and excellent quality products. Easy to wash the beds which remain beautiful after a wash. Highly recommend.”

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Posted 1 month ago

“My pups love these beds. They are so cute and cozy and easy to clean. I just wish that would use them separately - they love to climb in together”

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Posted 1 month ago

“My dachshund really loves his snuggle bed. Very well made covers which wash beautifully. Very prompt delivery. Would recommend!!”

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Posted 1 month ago

“My little dog has always hated to wear a collar but... He loves this one and so do I! He looks soooo handsome. Thankyou”

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Posted 2 months ago

“Excellent customer service, more than happy to communicate without being prompted. Would buy from this company again. The products are of amazing quality.”

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Posted 2 months ago

“For our Floyds 8th birthday we treated him to the most amazing dual coloured velour day bed and it’s gone down a treat. Floyd loves his new bed and I’m not surprised it’s well made and great quality. So glad he now has a more grown up bed to lie on. The bed with its orange and red tones is also a great accessory in our bedroom !”

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Posted 2 months ago

“Great service and quality product.”

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Posted 2 months ago

“The snuggle bed was fabulous but unfortunatley I got the size wrong and ha to return - Charley Chau could not have been more helpful. Will definately order again.”

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Posted 3 months ago

“Excellent product and communication. Will definitely use again”

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Posted 3 months ago

“Fantastic donut bed (my sighthound loves it). Swift delivery and excellent customer service. The address I supplied was incomplete but someone called to clarify and I received the bed the next day.”

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Posted 3 months ago

“The bed is beautiful well made looks nice and cosy however my Enzo won’t go in the ruddy thing I’m not sure to why I’m not sure if the cover bit is to small where his old bed the cover comes right to the end of the bed or if cos the padding is new and thick and it moves when he trys to get in it scares him. Or he is just bloody autistic and and don’t like change lol ( I have two autistic kids so know the traits lol). Only given four starts as the little idiot won’t go in it 🤦🏻‍♀️🤷‍♀️”

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Posted 3 months ago

“Blue is very happy with the strong and lovely colour bed”

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Posted 3 months ago

“The best service as always”

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Posted 3 months ago

“Fabulous quality, gorgeous product, amazing customer service! Can't rate this company highly enough!”

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Posted 3 months ago

“Great product, excellent service.”

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Posted 3 months ago

“Alll I can say is I would never buy from anyone else !”

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Posted 3 months ago

“Excellent service and great products.”

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Posted 4 months ago

“We are regular clients of Charley Chau, having purchased multiple Snuggle Beds for our two IG's. We replace the covers when needed; the interior pad we replace every 3-4 years. All pieces wash easily and refresh the interior of the cover. The durability and look of the weave cover is my preference. I've looked at other dog beds but no others compare for the quality and style of the Charley Chau. The price is a bit more since we have to ship to the U.S., but it is worth it.”

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Posted 4 months ago

“Love this bed for my dog, can't beleive I didn't order sooner. The quality is 10/10”

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Posted 4 months ago

Thank you so much, Lizzie!

Posted 4 months ago

Charley Chau is rated 4.9 based on 1,685 reviews