Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,756 Reviews

97 %

of reviewers recommend Charley Chau

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

Write Your review

Tell us how Charley Chau made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Charley Chau 5 star review on 26th January 2026

Charley Chau 5 star review on 6th December 2025

Lynne L

463

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our Anjara has been a fan of the Charley Chau beds for the last ten years! ( she is in the possession of three...) we were looking for a snuggle bed since she crawled under her previous beddings. I was thrilled to discover that indeed someone was thinking of designing just the right bed for dogs who love hiding and being covered while resting. As the first bed arrived she immediately knew how to handle it! It was like she was waiting for this bed her whole life! Now she will turn 15 and we had to replace her first bed. The old one lasted for many years. Thank you Charley Chau!”

Charley Chau 5 star review on 21st April 2022

Helpful Report

Posted 3 years ago

Hi Iwona, Thank you so much for your lovely review and the photo of beautiful Anjara. I can't believe she's fifteen! And thank you for your continued support for Charley Chau. Bests, Jenny

Posted 3 years ago

“Excellent communication from staff. Rapid delivery. The bed is excellent quality 👌. My dog loves it! ❤️”

Helpful Report

Posted 12 hours ago

“Always a very personal service when ordering from Charley Chau. This is our 4th bed (yes we only have 2 dogs!) and they really are the best.”

Charley Chau 5 star review on 6th February 2026

Helpful Report

Posted 3 days ago

“The best bed for our mini Jack Russell. We just bought a second one after 8 years just to keep the older one upstairs! Excellent quality beautiful and functional!! Thank you CC!!”

Helpful Report

Posted 3 days ago

“My French Bulldog absolutely LOVES her new snuggle bed (currently snuggled under her blanket snoring away as I write this). I orginally ordered the snuggle bed for scrabblers (medium) but this was a bit on the small side for her to manoeuvre underneath (she's quite tall for a frenchie) so changed to the snuggle bed in large. The customer service was amazing - quick response time and super helpful. Thank you Jenny.”

Helpful Report

Posted 2 weeks ago

“Unfortunately I was advised io your website to buy collard 2 inches bigger than neck circumference. When I wasn't looking he got collar off and chewed it right through on day two!! However I love the Charley chai beds and so do my whippets!”

Helpful Report

Posted 2 weeks ago

“Beautiful collar and fantastic service.”

Helpful Report

Posted 2 weeks ago

“I’ve deliberately left writing a review as I wanted to see how the bed actually fares with my Cocker Spaniel. Firstly , delivery was prompt and hassle free ✅ After about 4 months I can honestly say that the bed is fantastic.. Penny the dog loves it ,, she was always sneaking under the throws on the sofa but now prefers her bed without any prompting. The bed is well made and a tidy feature within our lounge. Well done Charley Chau ! It was recommended to me by a friend and I would definitely recommend to others. Steve Griffin- Farmer.”

Helpful Report

Posted 2 weeks ago

“It took a little time for my iggy to go into his bed but now he loves it. The bed is soft but supportive for him. The mole brown colour of the bed is beautiful. I can see my cat sneaking iin to snuggle when the bed is free.”

Helpful Report

Posted 3 weeks ago

“Ordered orange ID tag collar for my Boston..I don’t like ‘collars’ as such, and much prefer the soft, leather tag collar to hold his tag..less obtrusive.. Couldn’t fault the quality and speed of delivery and excellent customer service”

Helpful Report

Posted 3 weeks ago

“A beautiful bed for my whippet, well designed and made with high quality fabrics.”

Helpful Report

Posted 3 weeks ago

“Great service and wonderful products as always”

Helpful Report

Posted 1 month ago

“Simply the best, most snuggly beds for dogs, mine love them especially in this weather. The ciustomer is out of this world as well, people who really care and provide great service. Thankyou all and I wish you every success.”

Helpful Report

Posted 1 month ago

“Bought a new mattress for our range of covers. Made so beautifully they all last for ever.”

Charley Chau 5 star review on 27th December 2025

Helpful Report

Posted 1 month ago

“If your dogs are your world and you want nothing but the very best for them then choose Charley chau. The epitome of luxury for your furry friends! I would give them 10 stars if I could ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 1 month ago

“Thank you Charley Chau for designing the ultimate bed covers for dogs and especially Whippets who love to snuggle!”

Helpful Report

Posted 1 month ago

“I have 4 dogs and I ordered 2 beds for the smaller ones (whippets). However, the 2 whippets now have to share their bed as our Viszla dives into the other one (which if I am honest is a little tight for him but he determined!) Beautifully made product and the gang love them.”

Charley Chau 5 star review on 16th December 2025

Helpful Report

Posted 1 month ago

“These beds are amazing. This is our 2nd purchase for another room in the house. Ivy our German Shorthaired Pointer loves them. Such good quality and uber snuggly!”

Helpful Report

Posted 1 month ago

“Fantastic dog beds. Have 2 donut and 3 snuggle beds. Great quality and wash beautifully. Would thoroughly recommend.”

Helpful Report

Posted 1 month ago

“High quality bed that our blind whippet adores as he feels so secure and comfortabke!”

Helpful Report

Posted 1 month ago

“We love our Charley Chau's in both my and my bosses houses and office. Top quality, beautiful enduring fabrics and totally cosy snuggles for the dogs. We have Jenny is so helpful also. 100% recommend and if you haven't already you won't regret when you do!”

Helpful Report

Posted 1 month ago

Charley Chau is rated 4.9 based on 1,756 reviews