Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,728 Reviews

98 %

of reviewers recommend Charley Chau

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Charley Chau 5 star review on 29th November 2025

458

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our Anjara has been a fan of the Charley Chau beds for the last ten years! ( she is in the possession of three...) we were looking for a snuggle bed since she crawled under her previous beddings. I was thrilled to discover that indeed someone was thinking of designing just the right bed for dogs who love hiding and being covered while resting. As the first bed arrived she immediately knew how to handle it! It was like she was waiting for this bed her whole life! Now she will turn 15 and we had to replace her first bed. The old one lasted for many years. Thank you Charley Chau!”

Charley Chau 5 star review on 21st April 2022

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Posted 3 years ago

Hi Iwona, Thank you so much for your lovely review and the photo of beautiful Anjara. I can't believe she's fifteen! And thank you for your continued support for Charley Chau. Bests, Jenny

Posted 3 years ago

“Super, comfy bed, my dog loved it immediately. The quality is exceptional, it’s warm and comfortable, worth every penny in my opinion”

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Posted 8 minutes ago

“Love the quality and cover of my burrow bed and my dog loves it too!”

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Posted 6 hours ago

“Top quality blanket. Vinnie loves it. Speedy delivery and great price. Will defo use this company again.”

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Posted 2 days ago

“Love the wicker basket I bought for my boy. It looks good as well. Also very quick delivery would highly recommend”

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Posted 5 days ago

“Fantastic customer service. I had to swap an item as my dog is a fuss pot, it couldn't have been easier or quicker. I was kept updated every step of the way.”

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Posted 5 days ago

“Quality, beauty and fantastic customer service. However, the biggest seal of approval comes from our dogs. It is difficult, on occasion, to get them to leave the snuggly warmth of their Charley Chau bed. Happy dogs, happy humans.”

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Posted 1 week ago

“I don't usually write reviews but my experience with Charley Chau has been exemplary. Jenny was extremely helpful in assisting me with the sizing and it was a pleasure to speak to a competent human being! Needless to say Tiggy loves her new snuggle bed”

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Posted 1 week ago

“Beautiful quality products, excellent communication, would definitely recommend.”

Charley Chau 5 star review on 14th November 2025

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Posted 2 weeks ago

“creat quality as always, and my dog des loved it so much the day it arrived he go into bed at 8pm and never saw him until the following day, and doesn't normally go to bed until about 11pm lol.”

Charley Chau 5 star review on 13th November 2025

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Posted 2 weeks ago

“Impressive high quality service”

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Posted 2 weeks ago

“As ever the customer care was exceptional & our whippets clearly adore their new snuggle beds, the epitome of luxury for sight hounds.”

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Posted 2 weeks ago

“Very effiecient and lovely hand written card from the owners!”

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Posted 2 weeks ago

“Already owning a Charley Chau bed we decided to upgrade to a bigger one when we got our second Daxie ! It sits there in all its glory waiting for them to give up the squeeze in to the smaller one ! Today was the day. They are beautifully stretched out together ! Fabulous quality and if they could talk I’m sure they would say comfy too”

Charley Chau 5 star review on 6th November 2025

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Posted 3 weeks ago

“Good quality and very helpful and friendly customer service.”

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Posted 3 weeks ago

“Excellent quality and delivery, as usual.”

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Posted 3 weeks ago

“Excellent customer service, UK Business,quality dog beds. I purchased a grey wash rattan dog basket with a lovely firm mattress in weave heron. Lovely contemporary basket,with a very comfy mattress, which our wire fox terrier enjoys, never seen her so relaxed. Delivery next day which is excellent. I then purchased a snuggle bed, which is made of quality velvet same excellent service. Thank you Charlie Chau”

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Posted 1 month ago

“Best beds ever! Finn and Louie love them!”

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Posted 1 month ago

“Beautifully made new dog bed and bought a second smaller one for our cat as loved the first bed so much! They are not cheap products but worth every penny as they look lovely for many, many years”

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Posted 1 month ago

“Bed is lovely and plenty of filling. We bought the bed (Large in Midnight Blue) for our small whippet as some friends have one which is over 10 years old and still going strong - a great testament to good quality! As the cost of the bed is a considered purchase, given the price, we looked around and kept coming back to the Charley Chau one. The bed came in good time and well packed with a thoughtful hand written note. I really wanted this bed to be everything our whippet wanted/needed, and more....but sadly that's not the case. The furry part of the bed feels cheap and "plasticky", the best way to describe it- not what I had expected for this price point (though the velour part seems good). To make matters worse, our dog really isn't a fan of it - appreciate this is not the fault of the bed- although because the cushion is quite full, there's not much give in the top flap for her to get in and move to a comfortable position, so she's hemmed in a little too much (and she's normally a fervent burrower!). She's avoiding it at all costs! She's a very petite whippet and we bought the largest bed, so I don't really understand it. I feel bad, but sadly have had to write a review that's not so positive, when I had such high hopes, sorry”

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Posted 1 month ago

“Package arrived without anything. Just plastic wrap. Is that the premium experience you are talking about ? Terrible first impression of you guys.”

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Posted 1 month ago

Charley Chau is rated 4.9 based on 1,728 reviews