Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road`, Trafford Park, Manchester
Rating: 4.91

4.9 Rating 1,661 Reviews

98 %

of reviewers recommend Charley Chau

4.9

Based on 1,661 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About Charley Chau:

Charley Chau makes beautiful bedding for dogs that look gorgeous in your home. An award-winning small British business, we focus on designing luxury dog beds and blankets that are cosy, stylish and practical, and made to perform over time. Comfort for our canine customers is paramount, as is styling for our human customers, and we design to a mantra of ‘machine washable everything’. We set out to make the most beautiful dog beds in the UK and we’re proud to say that we now have customers in over sixty countries around the world.

Visit Website

Phone:

0161 848 8702

Email:

marketing@charleychau.com

Location:

Unit F, The Courts, Kestrel Road`, Trafford Park
Manchester
M17 1SF

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Charley Chau 5 star review on 13th November 2021

Daphne B

Charley Chau 5 star review on 11th September 2021

Åse L

Anonymous

Anonymous // 01/01/2019

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“Once again Charley Chau have performed brilliantly with a very fast response and an excellent product. So sorry to hear about Charley's death, a very sad day.”

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Posted 5 years ago

Thank you so much for your review Peter. I'm glad that you are pleased with the bed and the quality of our service. Charley has left a fantastic legacy. Best wishes, Alyson

Posted 5 years ago

“Excellent customer service, very helpful! Prompt and efficient ...”

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Posted 5 years ago

Thank you so much for your review Nikki. I'm glad that you are pleased with the quality and speed of our customer service. Best wishes, Alyson

Posted 5 years ago

“Second snuggle bed for our second whippet”

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Posted 5 years ago

Thank you so much for your review. I'm so pleased that you and your whippet are happy with the Snuggle Bed. Best wishes, Alyson

Posted 5 years ago

“Very confortable beds. My two dogs do like them. The delivery service to Italy was very fast: only 4 working days.”

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Posted 5 years ago

Thank you so much for your review Andrea. I'm glad you are pleased with the service we provided and that your dogs love the beds. Best wishes, Alyson

Posted 5 years ago

“Ordering service was easy and outstandingly simple. Personal touch was refreshing. Arrived when it said. For our iggy's first birthday in August so not tried it out yet. Looks fantastic. So sorry to hear about your loss of Charley!”

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Posted 5 years ago

Thank you so much for your review Penny. I'm pleased that you love the bed and are happy with the quality of our service. Charley has left a fantastic legacy. Best wishes, Alyson

Posted 5 years ago

“Beautiful collars and great service too. I would highly recommend Charley Chau.”

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Posted 5 years ago

Thank you so much for your review Sarah. I'm pleased that you love the collars and are pleased with the quality of our service. Best wishes, Alyson

Posted 5 years ago

“Great quality, brilliant company to deal with. Fantastic products can’t wait to purchase another one for another room. One thing I will say is wait until the winter and your dog is older our whippet puppy has already pulled the fabric because he plays on top. Our fault for giving it to him now.”

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Posted 5 years ago

“Very helpful and a very speedy despatch.”

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Posted 5 years ago

Thank you so much for your review. I am pleased that you are happy with our customer service. Best wishes, Alyson

Posted 5 years ago

“This is the second time I've purchased the snuggle beds from Charley Chau. They are expensive, but my two whippets love them, and from a design perspective they do look excellent.”

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Posted 5 years ago

Thank you so much for your review. I'm glad that your whippets love their Snuggle Beds and that you are pleased with the design. Best wishes, Alyson

Posted 5 years ago

“Excellent quality Whippet collars, splendid napa leather. Our dog looks very smart in them.”

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Posted 5 years ago

Thank you so much for your review Richard. I'm really pleased that you love the collar and it looks great on. Best wishes, Alyson

Posted 5 years ago

“It's like contacting a chum; very friendly and helpful. The product is excellent quality- when you wash the beds they bounce back as good as new. Our dogs love them as much as we do. Best of all Charley Chau are products for dogs made by people who love dogs. Thoroughly recommend Peter Halston / Chris Witt”

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Posted 5 years ago

Thank you so much for your review Peter. I'm so glad that you and your Frenchies love their beds and that you are happy with the quality of them and with our customer service. Best wishes, Alyson

Posted 5 years ago

“After eyeing it up for months, I finally got my little one a snuggle bed! She loves it. She loves to snuggle up under the covers and she gets to have her own space - love it!”

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Posted 5 years ago

Thank you so much for your review Tara. I'm so glad to hear that Siggy loves her Snuggle Bed. Best wishes, Alyson

Posted 5 years ago

“Lovely quality a real extravagant purchase for me ,, well worth it ,,, I class my dog bed as part of the furniture just love the velour snuggle beds”

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Posted 5 years ago

Thank you so much for your review. I'm really pleased that you are happy with the quality of your Charley Chau. Best wishes, Alyson

Posted 5 years ago

“Love Charley Chau products. The lilac faux fur throw is absolutely gorgeous. Think there’ll be a battle for it between the dog and my daughter!! I already have the smaller size but decided as my dog has been ill to spoil him with the large one. Fabulous colour, reversible to suit mood. Large Double fleece is fantastic. Lovely size, great for throwing over sofa, dog’s bed. So happy with my purchases. Great quality, fast despatch. Brilliant.”

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Posted 5 years ago

Thank you so much for your review. I am so glad that you and your dog and daughter all love the Faux-Fur and Double Fleece Blankets and that you are happy with our service. Best wishes, Alyson

Posted 5 years ago

Thank you so much for your review Elizabeth. I'm so pleased that you love the quality of our blankets and Faux-Furs and are pleased with our service. Best wishes, Alyson

Posted 5 years ago

“A great company with good communication and very quick delivery so 10/10”

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Posted 5 years ago

Thank you so much for your review. I'm so glad that you are pleased with the quality of our service. Best wishes, Alyson

Posted 5 years ago

Thank you so much for your review. I'm so pleased you are happy with the quality of our service. Best wishes, Alyson

Posted 5 years ago

“My miniature dachshund George took one look at his new bed and climbed straight into it! He absolutely adores it! Superb quality and service. I would recommend to anyone!!”

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Posted 5 years ago

Thank you so much for your review Linda. I'm so glad to hear that George loves his new bed. Best wishes, Alyson

Posted 5 years ago

“Bertie loves his Charley Chau house collar in mocha italian leather. It is lovely & soft & makes him look very distinguished. Being a fashionista, mocha is a great colour choice as it complements his blue velvety coat as well as all his outfits.”

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Posted 5 years ago

Thank you so much for your review Diane. I'm so glad that Bertie loves his collar and that it compliments his outfits nicely. Best wishes, Alyson

Posted 5 years ago

Thank you so much for your review. I'm glad that Bertie looks great in his collar and you are pleased with the quality. Best wishes, Alyson

Posted 5 years ago

“As always Charley Chau products are excellent quality and a delight to receive for my two lucky miniature dachshunds.”

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Posted 5 years ago

Thank you so much for your review Paula. I'm so glad that you and your dogs love their Charley Chaus. Best wishes, Alyson

Posted 5 years ago

“Great quality”

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Posted 5 years ago

Thank you so much for your review. I'm glad you love your Charley Chau. Best wishes, Alyson

Posted 5 years ago

“Charly Chau lead the way for luxury dog beds and blankets. Their products have been made with much thought and care. The attention to detail, quality of fabrics and of course aesthetic appeal, make me a frequent repeat customer.”

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Posted 5 years ago

Thank you so much for your review Justina. I am so glad that you love your Charley Chaus and appreciate the quality that we strive to maintain. Best wishes, Alyson

Posted 5 years ago

Charley Chau is rated 4.9 based on 1,661 reviews