Charley Chau Reviews

Name: Charley Chau
Address: Unit F, The Courts, Kestrel Road, Manchester, Lancashire
Rating: 4.91

4.9 Rating 1,762 Reviews

98 %

of reviewers recommend Charley Chau

About Charley Chau:

Charley Chau are award-winning British designers, specialising in creating exceptional luxury dog beds and dog blankets that are designed for sublime comfort, beautiful interior styling and unbeatable performance over time.

Since 2010, our work has been informed by intelligent design to create the unique Charley Chau collection of dog beds and blankets, with happy customers in over 60 countries around the world.

We are so proud that Charley Chau is trusted by so many discerning dog lovers to keep their dogs in the comfort all dogs deserve.

Visit Website

Phone:

0161 848 8702

Email:

hello@charleychau.com

Location:

Unit F, The Courts,
Kestrel Road,
Manchester
Lancashire
M17 1SF

Write Your review

Tell us how Charley Chau made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Charley Chau 5 star review on 26th January 2026

Charley Chau 5 star review on 6th December 2025

Lynne L

463

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All Charley Chau products are of exceptional quality, we have brought many blankets and beds for our doggies over the years as they just love to snuggle. Very efficient, personal and friendly service. An inspirational team effort.”

Helpful Report

Posted 6 years ago

“Excellent, quick and easy to order would definitely use again”

Helpful Report

Posted 7 years ago

“By no means a cheap product but you get what you pay for. Paying £30 plus a time for cheaper alternatives which are shredded by my whippet within a few weeks against buying Charley Chau which lasts over two years, it's a no brainer.”

Helpful Report

Posted 7 years ago

“excellent beds”

Helpful Report

Posted 7 years ago

“Beautifully made, quality dog bed that will last for many years (we have a larger one that is still excellent several years on). Nice colour (a little bit lighter than the pewter of a few years back). Arrived within a couple of days with a lovely handwritten thank you for the order. What's not to like?! Cannot recommend highly enough.”

Helpful Report

Posted 7 years ago

“A loyal over 2 year customer, love all products!”

Helpful Report

Posted 7 years ago

Thank you so much for your review Elena. I'm so glad that you love all of our products! Best wishes, Alyson

Posted 7 years ago

“Very good service, item arrived on time.I am very pleased with the quality”

Helpful Report

Posted 7 years ago

Thank you so much for your review. I'm so glad that you love your Charley Chau and are happy with the quality and the service. Best wishes, Alyson

Posted 7 years ago

“The most helpful customer service ever, nothing is too much trouble. Bed is beautifully made and extremely comfy and luxurious.”

Helpful Report

Posted 7 years ago

Thank you so much for your review. I'm so glad that you love the bed and the quality of our service. Best wishes, Alyson

Posted 7 years ago

“This is our second collar from Charley Chau. Beautiful quality and colours. Will always buy Charley Chau! We also love the beds.”

Helpful Report

Posted 7 years ago

Thank you so much for your review. I'm so glad that you love the collar and the beds you have from Charley Chau. Best wishes, Alyson

Posted 7 years ago

“Beautiful bedding arrived in SA last week. Exceptional service and quality from this magnificent shop. Thank you x”

Helpful Report

Posted 7 years ago

Thank you so much for your review. I'm so glad that that you love your Charley Chaus and that you are happy with the quality of our service. Best wishes, Alyson

Posted 7 years ago

“I ordered a black, 14" house collar for my black lurcher, carefully following the measuring instructions. It looks great and although I ordered it in black, I was very tempted by the wonderful range of colours on offer. My only regret is that it is a bit too big and has fallen off once. I may have to order another, smaller one if this one gets lost. It would be good if there were half-inch sizes.”

Helpful Report

Posted 7 years ago

Thank you so much for your review. I'm so glad that you like the collar and I'm sorry to hear that the measurements that you took were slightly large for your dog's neck. We do make collars in half sizes and so if you would like to get in touch with us at hello@charleychau.com we can work out if the current collar can be adjusted to fit your dog. Best wishes, Alyson

Posted 7 years ago

“Both my Italian Greyhounds look even more handsome with their beautiful collars! Excellent quality and doing business with Charley Chau was a pleasure. Highly recommend!”

Helpful Report

Posted 7 years ago

“Ned loves his new bed. He also loved his personalised note. Thank you.”

Helpful Report

Posted 7 years ago

Thank you so much for your review. I'm so glad that Ned loves his new bed! Best wishes, Alyson

Posted 7 years ago

“Always perfect dog beds, always perfect service!”

Helpful Report

Posted 7 years ago

Thank you so much for your review. I'm so glad that you love your Charley Chau beds and are happy with the quality of our service! Best wishes, Alyson

Posted 7 years ago

“My whippet Lilly loves everything Charley Chau. The snuggle beds and the covers are of the best quality and wash well. Highly recommend.”

Helpful Report

Posted 7 years ago

Thank you so much for your review. I'm so glad that you and Lilly both love your Snuggle Bed! Best wishes, Alyson

Posted 7 years ago

“This purchase with Charley Chau has been faultless from beginning to end. From receiving help with deciding which size collars to buy to the prompt delivery and excellent quality product, I cannot recommend Charley Chau highly enough. Thank you!”

Helpful Report

Posted 7 years ago

Thank you so much for your review. I'm so glad that you love the collar and are happy with the service we provided. Best wishes, Alyson

Posted 7 years ago

“Excellent service and a beautiful collar. Our Lurcher Murphy looks very handsome in his gorgeous Madeira collar. Very impressed with the packaging too! Thank you x Mrs Q, Cambridge”

Helpful Report

Posted 7 years ago

Thank you so much for your review. I'm so glad that Murphy and yourself love the collar and packaging. Best wishes, Alyson

Posted 7 years ago

“Bought the snuggle bed for my Dachsund, (the 2nd one) who loves it. Makes him feel secure and often retires early and sneaks off to get inside the bed!”

Helpful Report

Posted 7 years ago

Thank you so much for your review. I'm so glad that you and your Dachshund love the Snuggle Bed! Best wishes, Alyson

Posted 7 years ago

“Such good quality - worth the price”

Helpful Report

Posted 7 years ago

Thank you so much for your review. I'm really glad that you are happy with the quality of your Charley Chau. Best wishes, Alyson

Posted 7 years ago

“Thrilled with my purchases. Super quality soft leather and workmanship not to mention, very smart and elegant collars and leads. Thank you very much.”

Helpful Report

Posted 7 years ago

Thank you so much for your review. I am so pleased that you love the quality and craftsmanship of our collars and leads. Best wishes, Alyson

Posted 7 years ago

Charley Chau is rated 4.9 based on 1,762 reviews