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CharityJob Reviews

4.5 Rating 1,646 Reviews
88 %
of reviewers recommend CharityJob
4.5
Based on 1,646 reviews
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read CharityJob Reviews
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Phone:

2089398430

Email:

info@charityjob.co.uk

Location:

10 Church Grove,
Hampton Wick,
Kingston Upon Thames
Surrey
KT1 4AL

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Anonymous
Anonymous  // 01/01/2019
Excellent support from Jules, our account manager! She has been absolutely fantastic to work with! She was quick to respond to any queries and consistently went above and beyond to help! Thank you!
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Posted 6 months ago
Lovely timely customer service by Esme - really appreciated!
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Posted 6 months ago
Superb customer service from Jamie. Efficient and friendly.
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Posted 6 months ago
Very helpful thank you very much
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Posted 7 months ago
From start to finish the service has been amazing. Jules and her team are very attentive and go the extra mile to support our needs and help facilitate our ad being placed. I highly recommend them and will definitley be using their services again when the time comes.
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Posted 7 months ago
The Customer Service team is really responsive. I have quickly received clear guidance and explanations when asking questions (as a recruiter). I find the recruiter platform really intuitive and easy to use, and I love the fact that applications can all be managed anonymously from within their ATS.
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Posted 7 months ago
Reported an issue with an advert on Charity Job (which I thought was a mistake). Received a very prompt and polite email explaining it all. Very impressed with the speed of the reply and the tone of the email.
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Posted 7 months ago
Very kind and quick support. Great customer service.
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Posted 7 months ago
Teressa was so helpful
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Posted 7 months ago
Max our account manager has been amazing. Very professional, responsive. He has supported us through the process of advertising our vacancy providing helpful support and advice. We are so thankful for all his help he is a credit to Charity jobs. We will not hesitate to use this platform for our next vacancy when it arises. Thank you so much Max
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Posted 7 months ago
Website is easy to use, very informative and backed by great customer service, can recommend.
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Posted 8 months ago
The customer service was great. Max was on the phone to help instantly and took me through the process with ease. He also stuck around after hours. Above and beyond what I expected and hoped for. 5 Stars from me and I rarely leave reviews!
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Posted 8 months ago
I had trouble accessing a verfication code to log onto my account. Terresa, a Customer Service Exec was very friendly, knowledgeable and helpful in knowing exactly what to do to get the problem sorted nice and quickly for me. Which was a refreshing change and very appreciated to have such efficient and reliable service (very rare to find these days). Thank you.
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Posted 8 months ago
Ishi has been very helpful with sharing the cross-post links for our Trustee and Board roles. She provided clear guidance on cross-posts, promptly answered my queries, and ensured the links were shared across all platforms. A very professional and supportive experience. Highly recommended!
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Posted 8 months ago
This was the first time I'd used CharityJob and Ishi was really helpful - she talked me through the whole process very patiently, reviewed and improved the copy and was always ready to take a phone call. Very good customer service all round.
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Posted 8 months ago
I find Charity Jobs a useful source of applicants for our job vacancies. The staff are always helpful and efficient.
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Posted 8 months ago
The first contact was with Max and he was super helpful. When I had a technical problem loading the ad I called and spoke to Teresa who offered to look into this for me. She sorted everything out and called me back to confirm within 15 mins. Very happy 😊
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Posted 8 months ago
I clicked on the action button to notify the team that there was something incorrect on a job posting, they responded in an impressively quick time with an explanation of what caused the small error and let me know how they were rectifying it so that I had a really informed awareness of the feedback. Not only that but the interaction I had with the staff member who contacted me was professional and polite.
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Posted 8 months ago
Very quick and competent customer service when I needed to change my email for my account.
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Posted 8 months ago
We get an unbelievably good customer service from Jules and Max, the team at Charity job. Couldn't be happier with their approach to going over and above time after time. Excellent, friendly, efficient service. Thank you so much!
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Posted 9 months ago
CharityJob is rated 4.5 based on 1,646 reviews