CharityJob Reviews

Name: CharityJob
Address: Hanover House, 76 Coombe Road, Kingston Upon Thames, Surrey
Rating: 4.43

4.4 Rating 1,321 Reviews

86 %

of reviewers recommend CharityJob

Company Reviews

Metrics

Info

4.4

Based on 1,321 reviews


Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Email:

info@charityjob.co.uk

Location:

Hanover House,
76 Coombe Road,
Kingston Upon Thames
Surrey
KT2 7AZ

Write Your review

Tell us how CharityJob made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

CharityJob 1 star review on 25th October 2023

Jay

CharityJob 5 star review on 6th September 2021

Mostafa Al-Tumah

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used this website twice now for recruitment and no results. As a charity, the board has decided not to use them in future campaigns.”

Helpful Report

Posted 2 months ago

Dear Bill, Thank you for taking the time to leave us feedback, it’s greatly appreciated! After speaking with your CharityJob Account Manager Jack Golding, I understand your ad was posted on the 13/02/24 and after checking over your ad, Jack called on both the 14/02 & 20/2 to speak to someone as he had some advice on how to optimise its performance. As Jack was unable to speak with someone on both occasions, I have been advised he left messages requesting a call back. Since the receipt of your feedback, I believe Jack has called again on several occasions to discuss extending the ad for free and then increasing its reach, but as again he has been unsuccessful in making direct contact, has now followed this up with an email. Please feel free to get in contact with Jack on 020 8481 0655 if you would like to speak with him directly. Best wishes, Beverley Devine Customer Service Manager

Posted 1 month ago

“The warmth you gave me has made me understand the importance of giving and will try to do the same”

Helpful Report

Posted 2 months ago

“Beverley Devine answered my query fully and promptly”

Helpful Report

Posted 2 months ago

“The person I was liaising with on this was extremely supportive and kept in touch very well. Thank you.”

Helpful Report

Posted 2 months ago

“No applications received through Charity job. Not much in the way of advice or support offered”

Helpful Report

Posted 2 months ago

Dear Andrew, Thank you for taking the time to leave us feedback, it’s greatly appreciated! I’m very sorry to hear that your vacancy did not attract the number of applications you were hoping for. I can see from the account call notes that your CharityJob Account Manager, Chris Sparkes did try and contact you on the 29th January but unfortunately was unsuccessful, and I can only apologise that no further contact was attempted after this date. I understand Chris has now reached out to you and that you have agreed to readvertise your role with us after utilising the advice Chris has given. Moving forward, Chris will continue to monitor your ads performance and has diarised to make weekly contact to ensure your vacancy attracts the quantity of relevant applications you had expected first time around. Best wishes, Beverley Devine Customer Service Manager

Posted 2 months ago

“I just met Jules today. I've only spoken to her once, but she has an excellent telephone manner and is friendly, personable and efficient! I'm pleased she's our recruitment contact.”

Helpful Report

Posted 2 months ago

“Our account manager Jules is fantastic - brillant communicator and always on had to offer support at a moments notice.”

Helpful Report

Posted 2 months ago

“First time user. Account Manager supported the process throughout, offering advice when completing the submission.”

Helpful Report

Posted 2 months ago

“Ishi Jordan is a fantastic Account Manager. Ishi is always going above and beyond to meet our needs. Ishi is very dedicated to her job and she is very pleasant to work with. We are really satisfied with great service Ishi provides to us”

Helpful Report

Posted 2 months ago

“I was dealt with in a professional but friendly way.”

Helpful Report

Posted 2 months ago

“Jules at Charity Jobs is professional, knowledgeable, helpful and polite. Jules has assisted me in many recruitment drives over the past 12 months and has been ajoy to deal with.”

Helpful Report

Posted 2 months ago

“Hi.. Thanks for feedback. Regards. Chandan.”

Helpful Report

Posted 2 months ago

“Not very impressed with the lack of applicants. I have now closed my job with you as I have appointed from elsewhere.”

Helpful Report

Posted 2 months ago

Dear Jenny, Thanks for taking the time to leave us feedback, it's greatly appreciated! It's very disappointing to hear that your ad did not receive the number of applications you had expected and that you did not manage to recruit via CharityJob. I understand your CharityJob Account Manager, Chris Sparkes has now been in contact to discuss your ads performance and advise on factors that could have potentially affected this. As all CharityJob Account Managers seek to work collaboratively with their clients to ensure successful recruitment, I believe Chris has given you his direct contact details and you will be in touch to seek his advice and guidance before making any future job ads live. We wish your newly appointed member of staff every success in their new role. Best wishes, Beverley Devine Customer Service Manager

Posted 2 months ago

“Excellent service and our account manager Ishi always stays in contact to update us, about the different options available for our needs.”

Helpful Report

Posted 2 months ago

“Beverly was so helpful and kind in guiding me. She gave me the right answers. Am Satisfied”

Helpful Report

Posted 2 months ago

“Ishi is always such a lovely person, so helpful, so kind and will always sort out any problem I am experiencing .”

Helpful Report

Posted 2 months ago

“My account manager - IJ - has been extremely helpful in exploring options to make our advertising budget go as far as possible!”

Helpful Report

Posted 2 months ago

“site easy to use but we only had 2 enquiries from this advert whilst we had many more from other sites we advertised on. Not cost effective for us”

Helpful Report

Posted 2 months ago

Dear Kirsteen, Thank you for taking the time to leave us feedback, it’s greatly appreciated! It’s always very disappointing to hear that an ad has not performed as well as the recruiter had expected, and that you did not manage to eventually recruit via CharityJob. I understand your CharityJob Account Manager, Jules Keene did reach out to you on the 15th January just after your ad was posted, to offer advice on how to maximise your ads performance by potentially using one of more superior job packages, but I have been advised you were happy to proceed with advertising your vacancy on our Basic job package. As Jules has been unable to contact you via telephone to discuss your feedback, I understand she has followed up with an email instead. Jules would welcome the opportunity to discuss your ads performance stats, which I believe she has detailed in her email to you along with a comparison of our Basic v Branded ad performance stats. If you would like to discuss your ads performance in more details and at your earliest convenience, please feel free to reach out to Jules directly on 020 8939 8437. Best wishes, Beverley Devine Customer Service Manager

Posted 2 months ago

“Great response to our job offer. A wide range of varied applicants.”

Helpful Report

Posted 2 months ago

“Great customer service and price; knowledgable and helpful”

Helpful Report

Posted 2 months ago

CharityJob is rated 4.4 based on 1,321 reviews