Cutting Edge Skirting Reviews

Name: Cutting Edge Skirting
Address: Unit 2, Central Avenue, Cradley Heath, Birmingham
Rating: 4.44

4.4 Rating 1,025 Reviews

85 %

of reviewers recommend Cutting Edge Skirting

4.4

Based on 1,025 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Cutting Edge Skirting 5 star review on 11th December 2025

Brian Colledge

Cutting Edge Skirting 5 star review on 26th October 2025

Sarah Binnion

Cutting Edge Skirting 5 star review on 22nd October 2025

Annette Foster

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality product but the delivery service absolutely shocking”

Helpful Report

Posted 2 years ago

Thank you for sharing your feedback regarding your recent order of skirting boards. We are pleased to hear you are happy with the quality of your goods. We appreciate your patience and understanding during the unexpected delay in delivery. We would like to clarify that we dispatched your order on time, as per our standard procedures. However, unfortunately, we encountered an unforeseen delay with our third-party courier, which was beyond our control. We understand that this delay caused inconvenience and frustration, and we sincerely apologize for the inconvenience caused. Kind regards, Oliver.

Posted 2 years ago

“Order arrived within the specified timeframe, however some skirtings were damaged during delivery due to the ends of the skirtings not being protected with anything... wouldn’t take much to just add some card on the ends to prevent this (did notice others had experienced this also reading after reading the reviews before ordering)”

Helpful Report

Posted 2 years ago

Hi Dan, Thank you for your review. I am sorry to hear that your boards arrived damaged. If you would like, you can send us some images of the damage and we can forward them to our technical team for review. Kind regards, Oliver.

Posted 2 years ago

“Good Customer services, good product but delivery took over 2weeks.”

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Posted 2 years ago

Hi Iain Thank you so much for taking the time to leave a review! We really appreciate your feedback. I am sorry if there was a delay in getting your order to you, please send us your order number and we can look into this for you. Your review is very valuable to us, as it helps us to understand what we're doing right and where we can improve. We're always striving to provide the best possible experience for our customers, and your feedback is a crucial part of that process. Kind regards, Oliver

Posted 2 years ago

“Still waiting on goods to be delivered. Would have expected to have arrived by now.”

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Posted 2 years ago

Hi Simon, I am sorry that your order has not yet arrived. Please send us an email with your order details and we will let you know when we can get these delivered. Kind regards, Oliver.

Posted 2 years ago

“Ordered 2nd of April. Today is the 15th and it still hasn’t arrived… no communication explains the delay. I did call up and was told it would be delivered yesterday”

Helpful Report

Posted 2 years ago

Hi Alexander, Thank you for your review. Please accept my apologies if your order is late. Please send us an email with your order details and I will look into where this order is for you. Please be assured we try our hardest to keep customers as up-to-date with delivery information as possible. Kind regards, Oliver.

Posted 2 years ago

“My order booked with expected delivery of 4 to 6 days. I was hoping for 4 but delivery wasn;t until day 8. The skirting and architrave was well packaged but still had damaged edges when I unpacked it”

Helpful Report

Posted 2 years ago

Hi George, Thank you for your review. Please note that all advertised lead times are working days and with the bank holiday, this has meant that orders are taking slightly longer to be delivered. If you have paid an express delivery charge and feel the order has arrived late, please send us an email and we can look at getting the cost refunded for you. Kind regards, Oliver.

Posted 2 years ago

“Quality and delivery was good, however we paid additional to have our order primed, expecting it to be ready to paint, which it was not. I have had to sand the items to acheive a decent smooth surface. This I feel should have been indicated on the item descriptions.”

Helpful Report

Posted 2 years ago

Hi Steve, Thank you for your review. I am sorry to hear that you are unhappy with the priming on your order. If you would like to send us some images, please do and we can have a look at them for you. Kind regards, Oliver.

Posted 2 years ago

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Posted 2 years ago

“Priming leaves a lot to be desired and edges are very rough compared to others. Medium quality at best.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for your review. I am sorry to hear you are unhappy with the finish of your product. If you would like, you can send us images of any issues you have and we can get these passed onto the technical team for review. Kind regards, Oliver.

Posted 3 years ago

“Have purchased from here a few times now and although the quality of the product is never in question, there has always have difficulty with deliveries. Never on time even when “fast shipping” has been paid for. I’ve also had 2 orders “lost” in the past which has caused delays with fitting therefore causing consequences for my company. No one seemed too bothered when I calling to ask what was happening and your primary courier Tufnell’s are literally impossible to contact when trying to find out from them, therefore leaving a bad taste. Poor.”

Helpful Report

Posted 3 years ago

Hi there, Thank you for your review I am sorry to hear that we had difficulties delivering this order. Please send us an email and we will look into this for you. Kind regards, Oliver.

Posted 3 years ago

“Very pleased with the service prompt delivery Only problem was they took payment out twice but did repayment once I’d told them But if I hadn’t checked my bank would they have noticed I think not”

Helpful Report

Posted 3 years ago

Hi Ian, Thank you for your review. I am sorry that the funds for your order were processed twice. This was a problem with the merchants' systems, and we have since resolved this issue. Kind regards, Oliver.

Posted 3 years ago

“Was happy to source a match for our existing skirting however the primed finish is very rough in places so it will need sanding before the final paint coat and the ends of the lengths of skirting were a bit damaged.”

Helpful Report

Posted 3 years ago

“The edges and sides of the architraves need preparation ie sanding down pre painting. This should have been done at source pre primming, not at all what I expected???”

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Posted 3 years ago

“My order was dumped down the side of my house, my builder was on my property at the time of delivery and didn't know they'd been delivered no acknowledgement from driver. I've lost 16" of skirting board due to damage, as the packaging was opened.”

Helpful Report

Posted 3 years ago

“Skirtings arrived in good time but the primed/painted finish on them is not very good at all. Will need to sand a lot of them back due to thick drips of primer.”

Helpful Report

Posted 3 years ago

Dear Customer, Many thanks for your review, we are sorry we have not come up with the standards which we always want to give our customers, we will be passing your comments on to the production team. The Team

Posted 3 years ago

“Rough finish on skirting and architraves”

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Posted 4 years ago

“Placed my order 12 days ago and have still not received notification that is has been dispatched.”

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Posted 4 years ago

“Slightly annoyed that once unpacked there were several marks on 3 out the 4 sections which had exposed the MDF under the primer. Managed to rectify with several coats of paint.”

Helpful Report

Posted 5 years ago

We appreciate your feedback but sorry to hear that you recieved your order in that condition. If you had notified us straight away after getting your delivery, we would have been more then happy to offer you replacements. Thanks for the order. Cutting Edge

Posted 5 years ago

“Delivery came promptly as expected, overall quality was ok but the primed face and edges were not paint ready and needed a lot of attention before finishing.which created additional work on site. Shame as otherwise solid product.”

Helpful Report

Posted 6 years ago

Hi Carlos Thank you for your review. I have just checked over your order and you did not select to have your order primed. So this came to you unprimed. Also you ordered 1 step Skirting board which we advise on our website is a deeper cut profile so some light sanding may be required. Many thanks Cutting Edge

Posted 6 years ago

“Came on time and well packaged, but unfortunately on one 4.2M length of skirting the primer has stippled and I will need to sand down and re-prime it before I can use it which I'm not happy about.”

Helpful Report

Posted 6 years ago

Hi Phililp, When your goods were delivered we do perfer you to check the condition of the boards. If your goods arrive damaged, then please make sure to note that when accepting the delivery and contact our sales office ASAP and we will make sure to resolve any disputes quickly and efficiently.

Posted 6 years ago

Cutting Edge Skirting is rated 4.4 based on 1,025 reviews