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Celtic Sustainables Reviews

4.9 Rating 3,057 Reviews

98 %

of reviewers recommend Celtic Sustainables

Company Reviews

Product Reviews

4.9

Based on 3,057 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01239 777009

Email:

info@celticsustainables.co.uk

Location:

Unit 9, Parc Teifi, Cardigan
Cardigan
SA43 1EW

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Celtic Sustainables 5 star review on 20th April 2024

Celtic Sustainables 5 star review on 20th September 2023

Celtic Sustainables 5 star review on 13th August 2023

Celtic Sustainables 5 star review on 13th August 2023

Celtic Sustainables 5 star review on 13th August 2023

Celtic Sustainables 5 star review on 1st August 2023

Celtic Sustainables 5 star review on 26th July 2023

53

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive terms, good online system and prompt service. Slight deduction (half a star if that had been possible) for dispatching in a pallet plus a small separate delivery without warning me that this was so. Clarified as soon as I rang to explain that items were missing from the pallet, and the supplementary delivery arrived soon after.”

Posted 10 months ago

“I ordered a sample pot of paint - it arrived in a timely manner and was what I had asked for. My one small reservation is that some bubble wrap was used in the packaging, so the missing star reflects the plastic content.”

Posted 1 year ago

Hi Lisa, Many thanks for your feedback. We don't buy in bubble wrap but do re-use packaging that finds it way to us from customer returns etc when it is safe to do so. We hope you found a way to re-use or recycle the bubble wrap. Bubble wrap can be recycled along with other plastic films like plastic bags (at most grocery stores). We will update our "About our Packaging web page" to reflect this.

Posted 1 year ago

“Shame it was wrapped in plastic and sellotape was used rather than paper tape on. That’s what makes it 4 not 5 stars.”

Posted 1 year ago

“Item arrived as planned and worked well as described, no issues job done.”

Posted 1 year ago

“Cosy wool insulation, Very good product to work with. Delivery reasonable priced but rolls packed individually in cardboard boxes. I ordered 9 rolls normally packed in 3 rolls from the manufacturer. Extra packing will have raised price of product. Delivery in good time and all fine.”

Posted 1 year ago

“Very quick delivery though no cheaper option available. All good”

Posted 1 year ago

“Seem great but have not actually used the pigments yet.”

Posted 1 year ago

“Product arrived quickly and worked well - tub of fine lime plaster filler”

Posted 1 year ago

“Easy website, simple order serviced efficiently.”

Posted 1 year ago

“I have only ordered products from Celtic sustainables twice but I do find their website very good and easy to use. The products are of great quality and there are never any problems with delivery.”

Posted 1 year ago

“Excellent service”

Posted 1 year ago

“It would have been 5* but the delivery driver called me a minute before delivery to ask for final directions. I was miles away in my car. As luck someone was at home to take delivery.”

Posted 1 year ago

“Love that it is an UK based company using English wool. Quick order processing and delivery. Only small criticism is the order was delivered in two parts on two different days but I was only given one order number. So I didn't find out about the second delivery until I rang them to ask where the rest of my order was.”

Posted 1 year ago

“Wool loft insulation - easy to order, prompt delivery.... was able to arrange delivery to suit with carrier.”

Posted 1 year ago

“Ordered grey rainwater diverter with built-in filter. Haven't tried it yet as I have to replace guttering to make it fit together but it seems very solidly made, possibly in Germany. Time will tell if the mesh filter inside will last. Might be made of stainless steel so rust should no issue.”

Posted 1 year ago

“Very good product does the job”

Posted 1 year ago

“I had a lot of problems with delivery due to the delivery company but Celtic Sustainables customer service was fantastic. They made a huge effort to sort out the problem and communicated really well.”

Posted 1 year ago

“Excellent cost and delivery speeds.”

Posted 1 year ago

“Easy to use and seems to have a good insulation rating. The size of 100mm thick, I ordered, was not what I received. However, because of the need to install, I just used more of the 75mm which read supplied.”

Posted 1 year ago

“Your big problem is the people who do your deliveries being unable to undersand or follow instructions. This is made worse by the impossible/ non working communication system suggested on the cards that they leave. Having asked for delivery to the back garden they delivered to a neighbour! The boxes are also not quite up to redelivery so arrived falling apart.”

Posted 1 year ago

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Celtic Sustainables is rated 4.9 based on 3,057 reviews