CaterSpeed Reviews

Name: CaterSpeed
Rating: 4.83

4.8 Rating 675 Reviews

97 %

of reviewers recommend CaterSpeed

Company Reviews

Metrics

4.8

Based on 675 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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CaterSpeed 5 star review on 14th December 2023

Janice Potter

CaterSpeed 5 star review on 16th April 2021

Saroosh Masood

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought an induction egg pan as these are quite limited in range. Did half expect the item to be non-stick, but its does require a good dollop of oil for a mess free egg, noted not listed as non-stick Handle doesnt stay cool, so not as described Shipping was a lot more than £2.99 Royal Mail at £6.75, think ive been overcharged with this. Maybe its expensive to subsidise Paypal costs?”

Helpful Report

Posted 4 months ago

Hi Mark Thank you for your review. This is our company review page (as opposed to product reviews) and so to address the delivery costs comment... we despatch everything by tracked overnight courier, we don't use Royal Mail. We don't make any profit on delivery charges, in fact as you probably realise, at £6.75 the cost is subsidised from the true cost of the courier service. We only charge this subsidised rate on smaller orders and on larger orders we absorb the delivery costs completely. I will send you a link to the product review page for the product that you ordered.

Posted 4 months ago

“Bought these boxes as they were freezer proof but one of them broke so has a huge hole in it. I assume because they must be brittle when frozen.”

Helpful Report

Posted 3 years ago

Thanks for the review Tristan. I've forwarded the image that you sent me to the manufacturer for comment.

Posted 3 years ago

CaterSpeed is rated 4.8 based on 675 reviews