CaterSpeed Reviews

4.8 Rating 569 Reviews
97 %
of reviewers recommend CaterSpeed
4.8
Based on 569 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

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was expecting an item to be deliver the next day, as advertised upon check out, hence why choosing this service however it only came 3 days later. i called the customer service who couldn't do anything
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Posted 1 year ago
We offer a next working day delivery service as standard. You ordered on a Friday and as you said in your review, you took delivery on Monday morning.
Posted 1 year ago
I never received my delivery, I still am yet to receive my refund, they use a cheap delivery company that don’t even try to deliver, I waited a week for it to be delivered before I cancelled the delivery as it’s meant to arrive “next day”
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Posted 2 years ago
Thank you for your review of our courier company. As you know we use Parcel Force to make our deliveries as we regard them as a reputable company. As you will recall several attempts were made to deliver starting with the day after your order was placed, but because you ordered a bladed item, Parcel Force need to make the delivery in person and see ID. Parcel Force have been unable to deliver after all of the various attempts, the item will be returned to us and as soon as it is scanned into the warehouse, a refund will be issued automatically.
Posted 2 years ago
Product is not as described Need to return the product back to the seller.
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Posted 2 years ago
My item was damaged in the post and I don’t know how to return
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Posted 3 years ago
Thank you for your review Jamil. Had you informed us that the item was damaged we would have course replaced it the very next day. Our contact details and instructions regarding returns are on the website, the order confirmation, the invoice and the delivery note enclosed with the goods. For obvious reasons it is important that breakages are reported at the time of delivery, not weeks later.
Posted 3 years ago
CaterSpeed is rated 4.83 based on 569 reviews