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Castle Hot Tubs Reviews

4.9 Rating 1,107 Reviews
98 %
of reviewers recommend Castle Hot Tubs
4.9
Based on 1,107 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Castle Hot Tubs Reviews
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Phone:

01348840509

Location:

Hayscastle
Haverfordwest
SA62 5QG

Second purchase from this company and service was spot on. Both occasions they contacted me. The first occasion to recommend a cheaper product that was great and the second time to explain a one day delay in delivery however I wasn't precious on time and it still arrived next day. Wish every company was like this
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Posted 6 years ago
Excellent service
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Posted 6 years ago
Prompt service and delivery.
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Posted 6 years ago
Good communication, excellent customer service, good value for money, fast efficient delivery.
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Posted 6 years ago
Always arrives promptly and happy to sort any problems (not that there have been many) ☺
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Posted 6 years ago
Good prices and fast delivery.
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Posted 6 years ago
Have ordered quite a few times now. Never any problems. Always delivered quickly.
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Posted 6 years ago
Excellent service, great place for filters and accessories.
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Posted 6 years ago
Quick delivery after ordering the Chemicals and filters.
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Posted 6 years ago
When I contacted with a picture to ask if they could supply a new hot tub panel, the response was amazi gly quick, price competitive & ordering easy with prompt delivery.
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Posted 6 years ago
very pleased with our item had good use of it in the short time we've had it here's to many happy times
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Posted 7 years ago
Customer service resent items after a none delivery from Yodel.
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Posted 7 years ago
Great product and so well priced, arrived as expected
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Posted 7 years ago
Excellent firm to work with.Staff a!says friendly and helpful. Highly recommend.
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Posted 7 years ago
Good price, prompt and reliable dispatch.
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Posted 7 years ago
Excellent service. Good advice given regarding products and services offered.
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Posted 7 years ago
Excellent service from very friendly staff.
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Posted 7 years ago
Love useing castle hot tubs, plus very fast delivery, and very helpful If you have a problem
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Posted 7 years ago
On line ordering and very speedy dispatch/delivery
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Posted 7 years ago
We have used castle hot tubs now on quite a few occasions both by mail when living in Cambridgeshire, or also now as we live in Pembrokeshire; visiting in person. We have always been very happy with the service we receive, the guys here always happy to help with knowledgeable, friendly and helpful advice. They appear to have all you could possibly need for your hot tub too and we would happily recommend them to anyone. Mr. and Mrs. Parsons.
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Posted 7 years ago
Castle Hot Tubs is rated 4.9 based on 1,107 reviews