“Disappointingly my purchase arrived faulty. I emailed castle lights to advise of the problem and received an immediate response. Colin was very helpful, he arranged for the faulty item to be picked up by a courier and a replacement lamp to dropped off at the same time. Thanks for resolving my issue so quickly. I am very happy with my new lamp.”
“Have bought several products from Castlegate over recent years. Great quality and best price. Appreciate being kept up to date on delivery dates which has always been timely. No hesitation recommending Castlegate.”
“Good very fast service. Only ordering a few bulbs though so shame there wasn't a cheaper delivery option as it cost almost twice as much as the bulbs.”
“Excellent Service from a lady named Elaine. we were supplied with faulty goods (not the fault of Elaine) from another associated manufacturer and she sorted out the replacement problem very efficiently and without cost to us..”
“I have bought garden lights twice from Castlagatelights. Good quality items, exactly as described on their website, quick delivery and very securely packed. Highly recommended.”
“Quick and reliable service even in the current covid-19 pandemic. Was speaking to one of your female work colleagues on the phone and she was most helpful and friendly. Would definitely recommend and purchase from you in the future.”
