“Could not believe it - I ordered my 2 wall lights on Friday and they were delivered on following Monday. Elaine, who took my order could not have been more helpful and efficient. Top marks! If you want to verify if I?m genuine - please get in touch.”
“The parcel was delivered to my sons address in Norfolk as it is his 40th birthday on the 14th May. With lockdown and unable to go shopping your service filled the gap perfectly for a present. It was delivered in time slot given and I got a photo of the door step delivery.thank you very much.jx”
“From order to dispatch we received professional pleasant and efficient service, the lady who dealt with our order was very helpful and made the experience very easy. We are delighted with our lights. Would use Castlegate lighting again and would certainly recommend them.”
“Have ordered multiple times during COVID 19 lockdown and found both the website and communication by email and telephone really easy to manage. Colin has been main point of contact, and I can say he?s knowledgeable, helpful and prompt with any follow ups needed. Truly appreciated their unending variety of lighting brands available, willingness to assist with technical questions and excellent courier service. This is has been one supplier I?ve been able to count on and return to whilst trying to source lighting for a project that was still going on, and experienced several delays in product availability and delivery across the board. These are sobering times, important for so many different reasons, and small things like being able to finish someone?s home so they can move in is not comparable to essential and front line services, yet for this particular project it was important to finish, and Castlegate Lighting have been one of the key elements of being able to make that happen.”
“Service is professional and courteous, with contact by email every time a delivery is expected to be even slightly delayed. Careful packaging ensured that my order was never damaged. Competitive prices. This review is based on 4-5 orders in the last year or so.”
“Order came as detailed in confirmation and dispatch. When I have had a query about the product all colleagues have been friendly, responsive and resolved any queries I had to my satisfaction. Thank you”
