“Very helpful staff. One of the glass shades was broken on delivery. Following a phone call a new one was despatched and received a few days later. Thank you Castlegatelights. I would definitely recommend.”
“I ordered some lights just after midday and they were delivered as promised the next day by DPD, not only that but they arrived in the best bubble wrap I have ever seen and everything was in full working order... If only other company's could make the whole online shopping experience as stress free as this, then world would be a better place. Thank you.”
“The store was unable to supply everything ordered but did offer an alternative. In the end a refund was required and this was resolved without any problem.”
“This was the first time I have used Castlegatelights. Lady I spoke to was very helpful, order came through quickly and the lights are gorgeous - what more could you ask for. I am just looking now for my next purchase!”
“Ordered several wall and ceiling lights, all delivered promptly and within timescale promised. Quality of the lights were high and appeared more expensive than purchase price. On checking all items I did noticed a crack in the glass shade of one of the wall lights however, on contacting Castlegatelights to advise them of this I received an immediate response informing me that a replacement would arrive within five days (actually came in three). I would not hesitate in recommending this company and its products and, most certainly, will be using them again.”
“The item ordered was delivered the next day and we were kept updated all along the way with a delivery slot of one hour. It arrived at the right time which was really convenient.”
“A pleasure to do business with Castlegate. Update - 2? years later one of the lights failed - Castlegate organised a replacement from the manufacturer with no fuss. I'm a fan!”
“I ordered a table lamp from their website. I had a problem with the online ordering system, but sent an email which was quickly responded to and a telephone call secured the order. The lamp arrived the next day. The courier service used to deliver - DPD - was also helpful and it easy to make an arrangement in advance so that I didn't have to wait in at home for the delivery to arrive.”
“baught some lights of the internet castlegatelights as my supplyer no longer sold them saw a picture of them and got the model number then orderd them email said they will be with you in 2 day and they arrived 2 days later no hassle and simple to order will use them again all day long.”
