“Ordered several wall and ceiling lights, all delivered promptly and within timescale promised. Quality of the lights were high and appeared more expensive than purchase price. On checking all items I did noticed a crack in the glass shade of one of the wall lights however, on contacting Castlegatelights to advise them of this I received an immediate response informing me that a replacement would arrive within five days (actually came in three). I would not hesitate in recommending this company and its products and, most certainly, will be using them again.”
“The item ordered was delivered the next day and we were kept updated all along the way with a delivery slot of one hour. It arrived at the right time which was really convenient.”
“A pleasure to do business with Castlegate. Update - 2? years later one of the lights failed - Castlegate organised a replacement from the manufacturer with no fuss. I'm a fan!”
“I ordered a table lamp from their website. I had a problem with the online ordering system, but sent an email which was quickly responded to and a telephone call secured the order. The lamp arrived the next day. The courier service used to deliver - DPD - was also helpful and it easy to make an arrangement in advance so that I didn't have to wait in at home for the delivery to arrive.”
“baught some lights of the internet castlegatelights as my supplyer no longer sold them saw a picture of them and got the model number then orderd them email said they will be with you in 2 day and they arrived 2 days later no hassle and simple to order will use them again all day long.”
“Excellent service. I first contacted them by email regarding colour/measurements of lampshades I was interested in. They responded straight away to answer my queries. When I placed order it was dedpstched immediately. Very pleased with the products too.”
“It is rare nowadays to be pleasantly surprised or have your expectations exceeded, but Castlegate are a company who obviously value ?exceptional? Customer Service. As a result Castlegate will always be our first contact for future purchases !”
“Very good price, extremely well packed and arrived in super fast time - as stated. The product looks well made and is of a good finish and stylish. It has not been sited yet, but so far so good. Would recommend website.”
“A fantastic experience buying from these guys. Very good service. I telephone for help, got the help ! Whats that all about these days. Proper company, as they say doing a proper job. Thank You.”
“We found Castlegate Lights on the web where their selection was immense and prices very competitive. We ordered 2 matching lights and had to wait just a little longer for them to be in stock but their communication was good and friendly too. They arrived when promised and were superbly wrapped. We're delighted with the lights and the customer service that went with it. I will buy from them again and can recommend them without reservation.”
